brake fitting question

[Cory]

just had new pads fitted at HIQ bath, and now the pedal is really soft and spongy, and the car doesnt really stop, at all! im tempted to take it back,

could them have forgotten to bleed the calipers?

[Agreeable Slick]

More than likely. Take it back, and get them to do a system bleed at their cost. If they don't then ask for head office's number.

[AudiA8Quattro]

The new brakes need time to bed in, usually up to 100 miles.

[Cory]

i might take it back, i understand they it might take a little while for the new pads to set in, but i have to plant the pedal into the floor to get her to stop.

only got them to do it because its a pain in the a** trying to jack the car up on my gravel car park
wish i just bought another trolley jack now 

[Agreeable Slick]

The new brakes need time to bed in, usually up to 100 miles.

There is "bedding in" feel and then there is "I just appeared to have stepped on a sponge" feel though.

[pigbladder]

pedal should be high up and firm , but they will feel a bit wooden and poor for a few hundred  , spongey and low means it needs bleeding

[Wayne]

Sounds like they need bleeding

[AudiA8Quattro]

The new brakes need time to bed in, usually up to 100 miles.

There is "bedding in" feel and then there is "I just appeared to have stepped on a sponge" feel though.

True, but after new brakes are fitted, especially discs and pads on the front, the brakes actually do absolutely nothing for the first few miles.
For someone who isn't experienced, its easy to confuse the feel of the brake pedal.
In this case, if the pedal is going to the floor, the pads may be incorrectly fitted.

[Wayne]

In this case, if the pedal is going to the floor, the pads may be incorrectly fitted.

Valid point fast fit centers can get thing wrong.