Which broadband provider?

[thai-wronghorse]

I'm moving home next week and was just wondering which broadband providers everyone was using as im about to change from my current Virgin media package who give me a good solid 20mb service minimum daily, id love to swap my account straight over to my new address but this isn't an option at present as it's a new build property and Virgin haven't laid any cables as yet - Gutted!
Sooo it looks like il have to utilise the pre-fitted BT phone lines for my internet unfortunately, the only thing is im quite concerned at the poor service im likely to receive now in comparison. I download a lot of music and video files so want the best possible connection. What's the fastest (obviously it's dependent on my address and distance from the exchange), who's the most reliable and what should i expect to pay for a unlimited use service?

[Toby]

Tbh im with sky, never had a problem and its not bad price I pay 7.50 for the unltd use and the. Tv etc on top so its not bad, never looses connection etc had it a year now and can't complain

[Rhyso]

I've used PlusNet for the last 12 months

Not the quickest (living in the valley's does no favours) but it s been very reliable.  I've had zero downtime since being with them    Also use them for my phone line and my total bill is less than £20 per month 

If you go with them let me know as if you say you were referred you get a small discount 

[thai-wronghorse]

Literally just been looking at Plusnet and BE, both new ones to me as it goes. il bear that in mind mate.

[cняis]

I've used PlusNet for the last 12 months

Not the quickest (living in the valley's does no favours) but it s been very reliable.  I've had zero downtime since being with them    Also use them for my phone line and my total bill is less than £20 per month 

If you go with them let me know as if you say you were referred you get a small discount 

Also customer services are 24hr UK based, so if you have a problem with the line (like I did), and once you ask a friend to obtain Plusnet's customer service phone number (and you have no internetz, duh), you can moan at an English person for a change  

[Rhyso]

Commit this number to memory then 

Residential Support   0800 432 0200

[cняis]

Commit this number to memory then 

Residential Support   0800 432 0200

Have written it down now 

It was refreshing not to be treated by an idiot by their tech guys too, thumbs up from me 

[Rhyso]

Literally just been looking at Plusnet and BE, both new ones to me as it goes. il bear that in mind mate.

Good good as if you mention me I'll get a discount too 

It was refreshing not to be treated by an idiot by their tech guys too, thumbs up from me 

Never had to ring them (touch wood) but when I rang to setup my account it was so easy and they did everything on the date they said it would happen 

[cняis]

Literally just been looking at Plusnet and BE, both new ones to me as it goes. il bear that in mind mate.

Good good as if you mention me I'll get a discount too 

It was refreshing not to be treated by an idiot by their tech guys too, thumbs up from me 

Never had to ring them (touch wood) but when I rang to setup my account it was so easy and they did everything on the date they said it would happen 

Plus the online account (although not the best of layouts) breaks down, in detail, your internet usage, phone calls etc... quite handy if you like bollocking the mrs for calling mobiles from the landline 

[The Doc]

Word of warning to anyone with 20meg on Virgin thinking of changing to 50meg DONT DO IT

I too had a great solid 20 MB from virgin, then I changed to 50 MB and it's sh1t, I'd pay a lot of money to go back - look at these speeds.....


Download   Upload   Latency  Server  Distance Share
23.74 Mb/s 3.34 Mb/s 65 ms Manchester ~ 50 mi Image
3.10 Mb/s 4.22 Mb/s 106 ms Morecambe ~ 50 mi Image
2.24 Mb/s 4.31 Mb/s 31 ms Manchester ~ 50 mi Image
38.90 Mb/s 4.57 Mb/s 68 ms Manchester ~ 50 mi Image
50.01 Mb/s 4.19 Mb/s 63 ms Kingston Upon Hull ~ 100 mi Image
30.69 Mb/s 4.40 Mb/s 22 ms Manchester ~ 50 mi Image
14.87 Mb/s 4.56 Mb/s 20 ms Manchester ~ 50 mi Image
2.51 Mb/s 4.23 Mb/s 22 ms Manchester ~ 50 mi Image
38.48 Mb/s 4.65 Mb/s 23 ms Manchester ~ 50 mi Image
0.36 Mb/s 1.65 Mb/s 35 ms Manchester ~ 50 mi Image
0.18 Mb/s 0.58 Mb/s 36 ms Manchester ~ 50 mi Image
0.36 Mb/s 4.63 Mb/s 32 ms Manchester ~ 50 mi Image
8.85 Mb/s 4.42 Mb/s 32 ms Birmingham ~ 100 mi Image
8.00 Mb/s 4.45 Mb/s 29 ms Birmingham ~ 100 mi Image
33.00 Mb/s 4.60 Mb/s 22 ms Birmingham ~ 100 mi Image
0.74 Mb/s 0.95 Mb/s 81 ms Morecambe ~ 50 mi Image
2.09 Mb/s 3.30 Mb/s 43 ms Morecambe ~ 50 mi Image
2.22 Mb/s 4.45 Mb/s 49 ms Morecambe ~ 50 mi Image
3.98 Mb/s 4.15 Mb/s 34 ms Morecambe ~ 50 mi Image
24.50 Mb/s 4.70 Mb/s 33 ms Morecambe ~ 50 mi Image
4.60 Mb/s 22 ms Birmingham ~ 100 mi Image
12.82 Mb/s 4.55 Mb/s 36 ms Birmingham ~ 100 mi Image
5.13 Mb/s 3.14 Mb/s 24 ms Birmingham ~ 100 mi Image
0.17 Mb/s 4.02 Mb/s 29 ms Manchester ~ 50 mi Image
0.48 Mb/s 4.22 Mb/s 32 ms Manchester ~ 50 mi Image
23.21 Mb/s 4.56 Mb/s 28 ms Birmingham ~ 100 mi Image
0.34 Mb/s 3.56 Mb/s 75 ms Manchester ~ 50 mi Image
5.56 Mb/s 4.50 Mb/s 32 ms Morecambe ~ 50 mi Image
43.48 Mb/s 4.74 Mb/s 19 ms Manchester ~ 50 mi Image
8.26 Mb/s 4.62 Mb/s 26 ms Manchester ~ 50 mi Image
45.70 Mb/s 4.65 Mb/s 25 ms Birmingham ~ 100 mi Image
31.01 Mb/s 4.35 Mb/s 19 ms Birmingham ~ 100 mi Image
48.25 Mb/s 4.48 Mb/s 18 ms Birmingham ~ 100 mi Image
38.22 Mb/s 0.72 Mb/s 25 ms Birmingham ~ 100 mi Image
50.20 Mb/s 4.64 Mb/s 23 ms Birmingham ~ 100 mi Image
22.67 Mb/s 4.41 Mb/s 30 ms Morecambe ~ 50 mi Image
11.84 Mb/s 2.90 Mb/s 209 ms Morecambe ~ 50 mi Image
17.56 Mb/s 4.07 Mb/s 81 ms Morecambe ~ 50 mi Image
20.75 Mb/s 4.30 Mb/s 35 ms Morecambe ~ 50 mi Image
26.56 Mb/s 4.66 Mb/s 36 ms Birmingham ~ 100 mi Image
49.79 Mb/s 4.65 Mb/s 21 ms Birmingham ~ 100 mi Image
17.53 Mb/s 4.70 Mb/s 20 ms Birmingham ~ 100 mi Image
37.51 Mb/s 4.60 Mb/s 19 ms Birmingham ~ 100 mi Image
29.95 Mb/s 4.43 Mb/s 28 ms Birmingham ~ 100 mi Image