no worries mate.

I really do resent having to pay the clowns extortionate amounts, i know full well the YTS guys are probably on a pittance but frankly I think anyone could pass the training they go through.
It might sound arogant of me but I will soon become a fully qualified engineer and my labour rate is charged at a much lower rate than the local vw dealer, if you work it out its about £250ish inc. VAT for a service, about £60 in parts, the other £190 is labour and overheads. £65+VAT to change brake fluid - are they taking the pi$$

anyway to put this into perspective, you could go to your local bupa hospital have a versectomy (spelling?!?) for less money than a VW 10,000mile service. a sobering thought

Plus while i've been in the dealer looking through the window i've seen them do some horrific things to cars.

and wouldnt want my car to go through the same so i bought myself a decent FACOM toolkit and have used that.
have a nice day
sanj