I'm with Sky and its pretty good, if a little expensive. I get peace of mind though knowing there are never any problems with it. Broadband is just under 2mb which compared to most others on here is actually pretty good. If I ever have any questions with regard to customer services though, I have to call during weekdays and normal working hours. This is to speak to Scottish people, where its sometimes hard to understand them

but nowhere near as bad as if I phoned on an evening, or at weekends when its an Indian call centre.

Wouldnt recommend the phone line through them though, was with BT and thought I would bring my bills down even by a few quid by going with Sky. Rarely use the house phone but when I do, the bill suggests I've been calling Outer Mongolia during peak time all bloody day its that expensive. My dish is shielded from the wind and rain mostly, so never had a problem with reception here either. Alot of collegues have actually switched from virgin to Sky which I was surprised at, as a couple of years ago most were doing the opposite.