PC help needed - malware - got the bugger!

[stealthwolf]

Brief look and there's nothing spectacular there.

[VeeDubGTI16v]

did you sort this mate? think i have the same malware and nothing picks it up

[Jay]

XP security 2011?

I found a way to remove it manually.
I've found if you turn your machine off for a day or two, turn it on and update AV asap and scan again  (this method works well with Microsoft security essentials)


Post a list of processes running and I'll have a look, the last one I sorted manually. Was controlled by FAQ.executive found in the user profile \ local settings \ application data and was hidden and set as a system file.

If you log on as another user is the virus still 'working '?

[bomp]

did you sort this mate? think i have the same malware and nothing picks it up

Go here http://support.kaspersky.com/viruses/solutions?qid=208280684 and download TDSSkiller.

It might be a TDSS type, which is now in it's third generation. They hide amongst the system by apearing to be legacy drivers or system files. (so Antivirus progs won't find them)

Backup important files/documents before you run it, as it might want to restart your pc if it finds anything.

Theres a decent howto here http://www.youtube.com/watch?v=TLVifFbLIso but his voice is fricking anoying, lol. But he shows how to clean the system easily with a few progs.

[VeeDubGTI16v]

jay, its still active in the guest account. i installed security essentials (was using free avg previously), it picked up 8 trojan files relating to java, but the google analytic pop ups still remain. Cant get onto google now either!
I'll make a picture of the processes running with screen print, don't think its possible to copy the text?

bomp, tdsskiller didn't pick up anything, i started following the youtube vid but i have windows 7 so got lost!

[Jay]

A list of the running processes would be good ( use http://free.antivirus.com/hijackthis/ ).

Alternatively, backup your sh!t & reinstall Windows - it's much quicker with Win7 30min~

[AlanD]

My dad (the dirty old porn surfing b@stard that he is) got this Vista security malware thing on his laptop and I spent most of my Sunday trying to get it off to no effect. Without trying to scare you the only way to get it off was to upgrade his laptop to Windows 7 (I just used the upgrade CD I had and it worked) with a clean install.

[VeeDubGTI16v]

im pretty sure it started when my external harddrive went tits up last year, so i downloaded a recovery program, then downloaded a keygen for it which turned out to be a virus! It all got removed but seems to have popped up again a few times but the latest pop ups have been on my laptop for ages now.

might get another copy of windows 7 then, im even struggling to get a log file from the program jay put up above, f**king computers!

[AlanD]

You dont have to buy Windows 7, do you have a CD for the current operating system you are running? Just back up everything you need and reinstall that OS.

[VeeDubGTI16v]

nope, the laptop only came with a cd of drivers and utilities (dell)

maybe i can get the serial number from the copy on it at the moment and use it with another copy?