why did i decide to go with Kwik Fit??!!

[savvasa]

Well I'm a mug... rather then going with my local tyre guy like i have done on all my other cars, i decided to take my GTI to Kwik Fit to get a set of Conti Sport 3's put on the front. All was well and good at the shop, the guy was nice and pie, and even price matched my local chap.

However, I just got the car home, and guess what!? SHOCK HORROR they have f**ked up, 2 nice big scratches from the tyre removal machine on my front left alloy  its clearly from the machine, but they are arguing that I should have noticed it before i left the shop, but i didnt because they left SO much lube on there!

What do you guys think? Have I got a leg to stand on? Should I have noticed? Should I be pushing for a new wheel or a refurb?

Cheers in advance,

Sav

[Rhyso]

Have you got a close up picture of your wheels prior to the damage?  That may help your case 

Though as you say, looking at those pics you can quite clearly see how the mark follows the tyre!!

[savvasa]

Hey Rhys, im just going through my pics now, but if i do have one it will be from earlier this year, so not really relevant?

Im just hoping that they accept that the marks are way to clean for them to have come from a curb.

Have you got a close up picture of your wheels prior to the damage?  That may help your case 

Though as you say, looking at those pics you can quite clearly see how the mark follows the tyre!!

[Rhyso]

Hey Rhys, im just going through my pics now, but if i do have one it will be from earlier this year, so not really relevant?

Im just hoping that they accept that the marks are way to clean for them to have come from a curb.

Have you got a close up picture of your wheels prior to the damage?  That may help your case 

Though as you say, looking at those pics you can quite clearly see how the mark follows the tyre!!

May not be but could be worth a go    Nothing more frustrating than some monkey ruining your pride and joy 

I'd stand your ground and kick up a stink in front of all the customers 

[Wayne]

Fingers crossed they sort it out for you

[savvasa]

yeah thats the plan! lol... what do you think, aim for a refurb or a new wheel all together?

[/quote]

May not be but could be worth a go    Nothing more frustrating than some monkey ruining your pride and joy 

I'd stand your ground and kick up a stink in front of all the customers 
[/quote]

[Rhyso]

yeah thats the plan! lol... what do you think, aim for a refurb or a new wheel all together?

17's or 18's?

18's i'd push for a new wheel as re-furbing them can be difficult due to the polished finish

[savvasa]

18s... great 

yeah thats the plan! lol... what do you think, aim for a refurb or a new wheel all together?

17's or 18's?

18's i'd push for a new wheel as re-furbing them can be difficult due to the polished finish

[moutains]

not quite the answer i had an argument with a local depot who mis quoted the price of some tyres i wrote to head office to complain and recived a refund without question maybe worth a letter and pic to head office

[Saint Steve]

Those must be 17" alloys unless theyve been referbed already. Those are not Diamond cut finish, which the 18's are from new.

Good luck with kicking up a stink, thats precisely why i dont use that company...