Author Topic: This is my deformed Rear Bumper. The Good News+Nearly done+Undone+NOW DONE!  (Read 35242 times)

Offline p3asa

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Re: This is how deformed my rear bumper is!
« Reply #70 on: 10 September 2010, 17:20 »
Maybe I've picked this up wrong but wouldn't ordering a bumper come without paint and as such prove nothing?
I've always thought AM1W's bumper appeared as if the paint in those areas hadn't adhered properly to the bumper giving the effect of the ripple?
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14

Offline am1w

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Re: This is how deformed my rear bumper is!
« Reply #71 on: 10 September 2010, 19:09 »
First of all, the dealership did not tell VW that all GTi bumpers were deformed. VW basically lied to me! VW Inchcape, Telford were not pleased with this distortion of the truth. They are now dealing with the 'Escalation Team' at VW.

I have written a letter of complaint to Chris Craft, MD VW cars, and to the General Manager of VW Inchcape, Telford. I await their reply. I have made it very clear to all the concerned parties that I am more than willing to take this matter very much further and will gladly provide VW with as much bad publicity as possible.

Secondly, you can feel the deformation of the bumper in the numberplate area. Nothing to do with paint adherence or ripples. It is a moulding fault.

Hope this has cleared a few things.
« Last Edit: 10 September 2010, 19:45 by am1w »
RED TORNADO 7R, 5 DR, DSG, DCC, DNS, DYNAUDIO, KI, WP, HBA, LN, SP

Offline Steve30

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Re: This is how deformed my rear bumper is!
« Reply #72 on: 10 September 2010, 22:40 »
Another 58 post's you should have a medal Asker  :smug:

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Offline am1w

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Re: This is how deformed my rear bumper is!
« Reply #73 on: 10 September 2010, 22:49 »
Another 58 post's you should have a medal Asker  :smug:

Yeah, a medal and a deformed bumper!
I know which one I'd like not to have! :rolleyes:
RED TORNADO 7R, 5 DR, DSG, DCC, DNS, DYNAUDIO, KI, WP, HBA, LN, SP

Offline FroGTI

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Re: This is how deformed my rear bumper is!
« Reply #74 on: 11 September 2010, 07:34 »

Offline dustybones

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Re: This is how deformed my rear bumper is!
« Reply #75 on: 11 September 2010, 08:59 »
First of all, the dealership did not tell VW that all GTi bumpers were deformed. VW basically lied to me! VW Inchcape, Telford were not pleased with this distortion of the truth. They are now dealing with the 'Escalation Team' at VW.

I have written a letter of complaint to Chris Craft, MD VW cars, and to the General Manager of VW Inchcape, Telford. I await their reply. I have made it very clear to all the concerned parties that I am more than willing to take this matter very much further and will gladly provide VW with as much bad publicity as possible.

Secondly, you can feel the deformation of the bumper in the numberplate area. Nothing to do with paint adherence or ripples. It is a moulding fault.

Hope this has cleared a few things.

re the moulding - hence my suggestion to get them to order a replacement, only trying to help!!

Cheers

Offline am1w

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Re: This is how deformed my rear bumper is!
« Reply #76 on: 11 September 2010, 09:20 »
Cannot order or do anything until VW approve Warranty Repairs. The Bodyshop won't order the part until this approval is obtained.

So at present I am stuck.

Thank you Dustybones your help. Most appreciated.
« Last Edit: 11 September 2010, 09:28 by am1w »
RED TORNADO 7R, 5 DR, DSG, DCC, DNS, DYNAUDIO, KI, WP, HBA, LN, SP

Offline Snoopy

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Re: This is how deformed my rear bumper is!
« Reply #77 on: 11 September 2010, 09:40 »
I think what he ment was get them to order a bumber then turn round and say well thats not deformed fit it under warrenty!
But the problem is that for unusual parts, you may find which is the case with most dealer parts department now as alot of stuff they simply cannot send back, , is that you have to pay upfront as they don't want you to not turn up for it. So this suggestion i think he was talking about would not work.
« Last Edit: 11 September 2010, 10:24 by Snoopy »
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Offline am1w

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Re: This is how deformed my rear bumper is!
« Reply #78 on: 11 September 2010, 10:18 »
I went down that route. They cannot return the part for a full refund. 20% loss. Then I'd have to pay for the bumper (if it seems ok & we would only know this once paint is applied) whilst it sits in the bodyshop. Gets messy and I have enough problems without adding this one.
Thanks anyway.
RED TORNADO 7R, 5 DR, DSG, DCC, DNS, DYNAUDIO, KI, WP, HBA, LN, SP

Offline p3asa

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Re: This is how deformed my rear bumper is!
« Reply #79 on: 11 September 2010, 16:39 »
I went down that route. They cannot return the part for a full refund. 20% loss. Then I'd have to pay for the bumper (if it seems ok & we would only know this once paint is applied)

I'm not with you here! If its a moulding fault like you stated and nothing to do with paint not adhering to it, why would you only know once the paint has been applied? You would surely see the fault without the paint?!?

I'm with dustybones on this. Get them to order it and if it is faulty, reject it there and then. If not, you have your proof.
Will your dealer insist you pay upfront? I know mine doesn't.
HIS: R 5dr DSG Lapiz: Tech Pack: Keyless: 90% Tints: Pretorias: Rear View Camera
HERS:  GTI 5dr Manual DBP: Parking Pack: Car-Net App: 90% Privacy Glass. Ordered 05-12-15. Delivered 03-03-16
DONATED TO SON:  GTD 5dr Manual White: Nav Pro: Dynaudio: Winter Pack: Sport & Sound Pack: Rear View Camera: Park Assist. Ordered 19-02-14. Delivered: 07-06-14