Fixed Price Servicing Announced @ VW Dealers

[moutains]

i had an s4 bi turbo had an offer from dealer t/belt change £225 when i rang them it turned into £380 cos it didnt include pump or tensioner which they said would need changing i declined

[jaydubveedub]

I had a look at the 'Fixed Price Servicing' page on the VW UK website and was impressed with the pricing. The offer an MOT for £30, or free if you're on the £299 3 year servicing deal.

My car needs and MOT, so I phone my preferred dealer (Martins of Basingstoke) to book it. I asked how much it would be and was told £54.50. I quoted the VW UK website price and was put on hold whilst the lady "checked with her manager".

She came back to me and said "Those prices are only for participating retailers. We're not a participating retailer. However, we will do the MOT for £30".

I don't recall anything about "at participating retailers" on the website!

[Primus84]

No and if you ask VW CS they will say it's up to dealerships to sign up but that VW CS don't have a list of those who have! Shambles!

[Stitch]

Booked my car into Sinclair VW in Cardiff and they've price matched a quote of £349 from an independent for the belt plus the rollers etc plus the water pump.

[Emeye]

Interesting - the GTi I just bought is on Long Life servicing I think, but will VW charge me if I take up their offer and go on to Time and Distance servicing which I would prefer?

I guess they would use the lower quality oil for the Time and Distance service? On my last Gti I paid extra for Long Life oil to be used on the Time and Distance service.

Hummmmm. Think I will have to speak to my dealer.