« Reply #41 on: 08 June 2010, 22:39 »
Non standard items must be declared, but directline were only interested in the 18" wheels and the RCD510.
I now stick with insurance companies that have uk call centres like directline even if they are more. I tried to phone one and had to spell my name 5 times to the non uk call centre operative lets call him Dork. Goes a bit like this:
Dork: Hello, how may I help you?
me: I would like a quote for car insurance please.
Dork: ok well then, i would like some details please.
me: ok
Dork: What ist your name?
me: Alastair
Dork: How do you spell that?
me: A L A S T A I R
Dork: Can you spell that again.
me: A L ....
Dork: Can you spell that again.
me: brr.... telephone receiver placed down.

Logged
Diagonally parked in a parallel universe.
On Order: Mk8 R, Pure White, Reversing Camera, Harmon Kardon, Heated seats all round.
Gone: Mk7.5 R, 5dr, DSG, Deep Pearl Black, 18” Cadiz, Nav, Winter Pack, Keyless, Dynaudio and Reversing camera.
Gone: Mk7 R, 5dr, DSG, Limestone Grey, 19" Pretoria's, Nav Pro, DCC, Winter Pack, Keyless, Mobile Prep and Reversing Camera.
Gone: Mk6 GTD, 5dr, Manual, Tornado Red, 18" Vancouvers, RCD510 + Dynaudio, heated seats.