Quick Oil Related Question - Wolverhampton VW = Poor

[Steve30]

Spark plugs were not in stock so got to go back for them.

They put in magnatec 5W40, longlife spec.

Thats the wrong oil , it should be 504 00-507 00 5W30  longlife spec!! 

[TrickGTI]

I wouldnt worry about it to much its not going to do any damage. as long as its changed enough i wouldnt worry. Thats good oil so its better. Its only like they say that 98 ron is best for the car but 95 is fine, wont do any damage.

[Steve30]

I disagree , no it wont do any damage still think you should have the correct oil in the engine!!

The question is why are dealers putting in the wrong oil?

[am1w]

Spark plugs were not in stock so got to go back for them.
They put in magnatec 5W40, longlife spec.

Thats the wrong oil , it should be 504 00-507 00 5W30  longlife spec!! 

After all the previous advice, you go and get the wrong oil poured in!

[VWjon]

Whats the difference between 5w30 and 5w40 then?

I thought that when I read the invoice.

It was a VW main dealer as well.

It said Oil change carried out to manuafacturers recomendations etc etc longlife Magnetec 5w40?

Any advice on this one?

[am1w]

Steve30.... HELP!

[VWjon]

Right, I paid the dealer to do a job so just phoned them.

After 5-10 mins of the girl speaking to service / parts, the invoice is showing the wrong oil booked out, it was 5W30 put in   

.... or are they fobbing me off 

No way to check is there?

[am1w]

Right, I paid the dealer to do a job so just phoned them.
After 5-10 mins of the girl speaking to service / parts, the invoice is showing the wrong oil booked out, it was 5W30 put in   
.... or are they fobbing me off 
No way to check is there?

No way to check unfortunately, unless you get them to re-do the re-fill!
Perfect prats!
Well they invoiced you with the wrong oil, so now you have no confidence in them, and want it re-done or all your money back and you'll go somewhere else for a proper and honest job!
What's wrong with these people?
It's an oil change, not a brain transplant!

[VWjon]

I think on this occasion I do believe them as there computer system did go down yesterday, as they couldnt get the spark plugs in for today.

They wont be servicing my car next time though.

I should have gone with the indy place I spoke to, seemed to know what they were on about, mentioned the uprated NK something sparks they fit instead of OEM

[Steve30]

I think on this occasion I do believe them as there computer system did go down yesterday, as they couldnt get the spark plugs in for today.

They wont be servicing my car next time though.

I should have gone with the indy place I spoke to, seemed to know what they were on about, mentioned the uprated NK something sparks they fit instead of OEM

Which dealer is it , name & shame them on here and contact VWCS tell them to get it right FFS

This dosn't sound right to me smells a bit fishy

A word of advice next time buy the oil yourself & filter get someone to do it for you or do it yourself!!