No Tuning For 2010 GTIs? *REVO now loaded :-)*

[Ess_Three]

And you would have a superchip's bluefin remap without the bluefin handset (but paying a lot more for it) 

But you do end up with a Bluefin unit...
And VWR's code which is supposedly slightly different to Superchips own code - you need VWRs authorisation and confirmation to download it.
And you have a top up warranty - although I'm unsure of the small print on that!
And it'll work on 2010 cars, so I'm reliably informed.

[herbie911]

I am not impressed with VWR.
Rung them twice and they never call back. If they are just a bit more enthusiastic for business they would have got my business!
Don't think their customer service is up to scratch.
You only got 2 choices if you go down the VWR route. Pop your car down to Milton Keynes or go Northeast to Sunderland.
If your car goes wrong, don't think they will bother to reply email or returns calls!
When I complained on this forum, their managing director Sam Roach told me they are a racing team, looking after tuned VW road cars is not their main business priority-email to proved!

[Ess_Three]

I am not impressed with VWR.
Rung them twice and they never call back. If they are just a bit more enthusiastic for business they would have got my business!
Don't think their customer service is up to scratch.
You only got 2 choices if you go down the VWR route. Pop your car down to Milton Keynes or go Northeast to Sunderland.
If your car goes wrong, don't think they will bother to reply email or returns calls!
When I complained on this forum, their managing director Sam Roach told me they are a racing team, looking after tuned VW road cars is not their main business priority-email to proved!

They do run a race team...so in line with every other pukka race team they are busy during the race season.
Personally, I understand this....and in some ways it sets them apart from other companies that call them selves 'xx Racing' or 'yy Motorsport' where nobody they works for them have ever seen a race track....let alone actually built and run one.

I have Sam and Matts phone numbers and always find them helpful, and professional.

But, I accept that during the race season they can be hard to get hold of.

All I'll suggest is to keep trying as their stuff works...and works well.

[VWKev]

I may well be wrong, but I don't believe that REVO, Superchips are actually writing or rewriting the code, they are simply adjusting the parameters, boost pressure, fueling etc.

As such they would not be not changing anything that belongs to the manufacturer and infringing their interlectual property rights or patents.

This is what I think too, although it's probably a simple copyright issue rather than patent. In any case it is not illegal for an individual or a business to purchase software (or hardware for that matter) and pull it apart to obtain knowledge through 'reverse engineering' the product, then use that knowledge in their own products - the car manufacturers themselves do it.

Remap warranties are always separate from VW's own warranty. It is the tuning companys agreement with VW for them to honour the factory warranty on unmodified parts which is so valuable to us as customers. To my knowledge that is only available in Europe and the UK from Abt and even then is dependent on the retailer/dealer supporting you as a customer if something goes wrong. In practise the likelihood of failure of another part on the car is very low and if you are unlucky enough to have a problem you can usually sidestep the issue (unless it's something expensive like a DSG failure).

For reference, I took this from the VWR website:

"Is manufacturer's warranty affected?

Yes, for those aspects of the engine and drivetrain that the manufacturer can prove were affected by any upgrade, any warranty claim will be rejected.  All other aspects of the vehicle’s warranty should remain unaffected.   Any parts from our range that are faulty or incorrectly installed will be replaced by us.  Please note that this range of parts is intended for use within the United Kingdom, if you intend to use the car elsewhere it is your responsibility to establish the situation with regard to your manufacturer/other warranty."

I can imagine some dealers will try to aviod getting into this situation (having to prove any failure is or isn't caused by modifications) by not touching remapped vehicles inside warranty in the first place - it's not an efficient use of their resources. Others might be happy to keep quiet and do the warranty work without question as VW pick up most of the costs. Plus if they don't know the car is remapped or don't find out, you are obviously okay.

Whilst I'd like to think most tuning firms would help out (if only to maintain their reputation) I think in this economic climate many will do whatever it takes to avoid spending money on repairing your car if something breaks. Having said that, there are plenty of people on this and other forums who happily drive around in remapped cars (and use them hard) without any issues whatsoever.

I can understand that the peace of mind from having factory warranty is important to many particularly with the cost of DSG and labour rates. However everything in life is a risk and personally, I'd rather have more fun in a GTI with 270bhp than worry about what might break.

Hmm, that doesnt sound like VWR give full warranty then. 

[ErikGTI]

^^^ Not true Erik.

VWR have an agreement in place in the UK to offer "modification packages" that don't void the VW Warranty.

The packages include a performance one (remap, panel filter and cat back exhaust), handling (springs and ARB's) and a brakes one.

They all come with special inserts for the handbook as well.

The performance package is around £1300 IIRC.

Okay things are different in the UK sorry to mix things up...I think your VW-racing is a bit like the dutch ABT deal.....
Again (in the Netherlands  :embarassed:) JD-Engineering takes full responsibility for engine failure caused by their remapping...

[ErikGTI]

I may well be wrong, but I don't believe that REVO, Superchips are actually writing or rewriting the code, they are simply adjusting the parameters, boost pressure, fueling etc.

As such they would not be not changing anything that belongs to the manufacturer and infringing their interlectual property rights or patents.

GTI MK VI 2010 are the ones you cannot get (in a normal way) around the code unless your name is ABT or in the UK  VW racing.

[ErikGTI]

If I was to remap my car, I would probably only use VW Racing. I'm sure the warranty is not void in any way through these guys.

And you would have a superchip's bluefin remap without the bluefin handset (but paying a lot more for it) 

Warranty is key though mate, I'd gladly pay that bit extra to keep it intact.

Exactly my point of view  ...

[R32UK]

If I was to remap my car, I would probably only use VW Racing. I'm sure the warranty is not void in any way through these guys.

And you would have a superchip's bluefin remap without the bluefin handset (but paying a lot more for it) 

Warranty is key though mate, I'd gladly pay that bit extra to keep it intact.

Exactly my point of view  ...

Although I can see your reasoning behind going with an authorized agent... you are essentially paying double for the same thing Revo are offereing. The fact that they will honour the VW warranty should tell you something

[mac7]

Although I can see your reasoning behind going with an authorized agent... you are essentially paying double for the same thing Revo are offereing. The fact that they will honour the VW warranty should tell you something

Hypothetical question here: if your turbo fails, or a CV joint collapses, or your DSG breaks and your local dealer turns around and says 'not my problem mate, you've had it re-mapped', Revo will step in and replace those parts?

[R32UK]

Although I can see your reasoning behind going with an authorized agent... you are essentially paying double for the same thing Revo are offereing. The fact that they will honour the VW warranty should tell you something

Hypothetical question here: if your turbo fails, or a CV joint collapses, or your DSG breaks and your local dealer turns around and says 'not my problem mate, you've had it re-mapped', Revo will step in and replace those parts?

I have no idea. firstly i would not tell them it has had a remap. but my point was I dont see anywhere in the VWR literature that says they would cover the same thing... yet they are getting away with charging you more than double the money.