Author Topic: Problem with Revo remap. ( Random power loss )  (Read 16191 times)

Offline jdjd

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Re: Problem with Revo remap. ( Random power loss )
« Reply #50 on: 09 March 2010, 12:37 »
Again many thanks for actually taking time to look at my car on short notice, your obviously running a very busy operation there you have cars parked all over the place.  yes im satisfied my car is running safely thanks to your computer, However it just seems frustrating that it wouldn't replicate itself infront of you. Hence the reason I called revo directly to look for some more answers.
 Whilst your service was excellent and you have been helpful thoughout. I understand your just an agent for revo. And you dont actually make the software, I assume you just downloaded it onto your computer and flashed it onto my ecu?
 I thought the guy from revo was abit patronising when i spoke to him. I basically felt like he was saying its not his problem and its nothing to do with the software, yet he goes on to say he's "heard" the same report a couple off times off others. Surely when he's getting these he should be stopping the agents from installing the map and actually looking for a fault?
 Anyway thankyou for the offer. Im busy making my way though the list of suggestions the revo guy made about changing oil / filters etc.. Once ive tried that ill get back to you. Ive ran the car as standard and haven't had any luck recreating the problem.
 If that fails, i guess ill have address the exhaust and intake abit sooner then i was going to. so im sure you'll be able to help me there with a miltek or something similar  :wink:
 Again please dont mistake this as a gripe at you personally just the guy from revo was not very helpful and i finished the conversation feeling more then a little frustrated.

Offline Rhyso

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Re: Problem with Revo remap. ( Random power loss )
« Reply #51 on: 09 March 2010, 14:43 »
99/100 times its a fault with the car

When you remap you are obvioulsy placing great demends on the engine and its components.  If one particular component is weak or degrading i.e a coilpack then a remap will only multiply the problem, it does not cause the problem as the problem already exists albeit in a much less annoying form

When your car has been mapped and not performing as it should its always quick and easy to blame the remap rather than the car itself

What I would suggest is data logging the car in both standard and mapped form and go from there

What else did the bloke at Revo suggest?


Offline VWKev

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Re: Problem with Revo remap. ( Random power loss )
« Reply #52 on: 09 March 2010, 15:29 »
99/100 times its a fault with the car

When you remap you are obvioulsy placing great demends on the engine and its components.  If one particular component is weak or degrading i.e a coilpack then a remap will only multiply the problem, it does not cause the problem as the problem already exists albeit in a much less annoying form

When your car has been mapped and not performing as it should its always quick and easy to blame the remap rather than the car itself

What I would suggest is data logging the car in both standard and mapped form and go from there

What else did the bloke at Revo suggest?



Wouldnt that be the case with a slightly older car ? You wouldnt think his mk6 as its almost shiney new would have weak or degraded components ?


GTI mk6, 3dr Manual (Yes Manual! If I wanted a Taxi I'd hail one, not spend £1500 on one), Candy White, Full Leather, Xenons, ACC, 18", RCD510 + Dynaudio, DAB Radio, Winter Pack, Luxury Pack, Fiscon Bluetooth Plus, Golf R LED's.

"Some say he drives a Shopping car, and that his car dent was actually a beauty spot....all we know is he's called Captain Failboat"

Offline Rhyso

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Re: Problem with Revo remap. ( Random power loss )
« Reply #53 on: 09 March 2010, 15:31 »
99/100 times its a fault with the car

When you remap you are obvioulsy placing great demends on the engine and its components.  If one particular component is weak or degrading i.e a coilpack then a remap will only multiply the problem, it does not cause the problem as the problem already exists albeit in a much less annoying form

When your car has been mapped and not performing as it should its always quick and easy to blame the remap rather than the car itself

What I would suggest is data logging the car in both standard and mapped form and go from there

What else did the bloke at Revo suggest?



Wouldnt that be the case with a slightly older car ? You wouldnt think his mk6 as its almost shiney new would have weak or degraded components ?

Can happen with any car - you only have to have one slighlty poorly constructed component to slip through quality control  :sad:

Even when you replace parts sometimes the new replacement parts can be faulty - heard of many MAF sensor failures straight out of the box!  :shocked:
« Last Edit: 09 March 2010, 15:36 by Rhyso »

Offline VWKev

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Re: Problem with Revo remap. ( Random power loss )
« Reply #54 on: 09 March 2010, 15:36 »
99/100 times its a fault with the car

When you remap you are obvioulsy placing great demends on the engine and its components.  If one particular component is weak or degrading i.e a coilpack then a remap will only multiply the problem, it does not cause the problem as the problem already exists albeit in a much less annoying form

When your car has been mapped and not performing as it should its always quick and easy to blame the remap rather than the car itself

What I would suggest is data logging the car in both standard and mapped form and go from there

What else did the bloke at Revo suggest?



Wouldnt that be the case with a slightly older car ? You wouldnt think his mk6 as its almost shiney new would have weak or degraded components ?

Can happen with any car - you only have to have one slighlty poorly constructed component to slip through quality control  :sad:

Who would then be liable for a warranty fix if the lad eventually finds out what it is. VW as it was their part from buld (although the warranty is now gone as its been mapped) or would Revo replace it ? (but its not a fault due to their map) - to me if it is indeed a part thats causing it, he's stuck in a catch 22.


GTI mk6, 3dr Manual (Yes Manual! If I wanted a Taxi I'd hail one, not spend £1500 on one), Candy White, Full Leather, Xenons, ACC, 18", RCD510 + Dynaudio, DAB Radio, Winter Pack, Luxury Pack, Fiscon Bluetooth Plus, Golf R LED's.

"Some say he drives a Shopping car, and that his car dent was actually a beauty spot....all we know is he's called Captain Failboat"

Offline Rhyso

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Re: Problem with Revo remap. ( Random power loss )
« Reply #55 on: 09 March 2010, 15:38 »
99/100 times its a fault with the car

When you remap you are obvioulsy placing great demends on the engine and its components.  If one particular component is weak or degrading i.e a coilpack then a remap will only multiply the problem, it does not cause the problem as the problem already exists albeit in a much less annoying form

When your car has been mapped and not performing as it should its always quick and easy to blame the remap rather than the car itself

What I would suggest is data logging the car in both standard and mapped form and go from there

What else did the bloke at Revo suggest?



Wouldnt that be the case with a slightly older car ? You wouldnt think his mk6 as its almost shiney new would have weak or degraded components ?

Can happen with any car - you only have to have one slighlty poorly constructed component to slip through quality control  :sad:

Who would then be liable for a warranty fix if the lad eventually finds out what it is. VW as it was their part from buld (although the warranty is now gone as its been mapped) or would Revo replace it ? (but its not a fault due to their map) - to me if it is indeed a part thats causing it, he's stuck in a catch 22.

Spot on sadly - the OP needs for it to happen in standard running form as that should prove that the weakness existed BEFORE the map was applied

Offline mac7

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Re: Problem with Revo remap. ( Random power loss )
« Reply #56 on: 09 March 2010, 15:40 »
99/100 times its a fault with the car

When you remap you are obvioulsy placing great demends on the engine and its components.  If one particular component is weak or degrading i.e a coilpack then a remap will only multiply the problem, it does not cause the problem as the problem already exists albeit in a much less annoying form

When your car has been mapped and not performing as it should its always quick and easy to blame the remap rather than the car itself

What I would suggest is data logging the car in both standard and mapped form and go from there

What else did the bloke at Revo suggest?



Wouldnt that be the case with a slightly older car ? You wouldnt think his mk6 as its almost shiney new would have weak or degraded components ?

Can happen with any car - you only have to have one slighlty poorly constructed component to slip through quality control  :sad:

Hmmm. I agree that parts with manufacturing flaws might fail unexpectedly. But If you are upgrading a part of an engine (i.e. the ECU 'map'), surely you should be making sure the upgrade falls within the limits of the other componentry and if not, as supplier of the engine upgrade, change that componentry to suit? To do one without the other is poor engineering.

A properly developed remap should not cause poor or unexpected running issues, nor should it stress other components to the extent that they start failing within the first 12 months of use.
Golf R

Offline Rhyso

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Re: Problem with Revo remap. ( Random power loss )
« Reply #57 on: 09 March 2010, 15:42 »
99/100 times its a fault with the car

When you remap you are obvioulsy placing great demends on the engine and its components.  If one particular component is weak or degrading i.e a coilpack then a remap will only multiply the problem, it does not cause the problem as the problem already exists albeit in a much less annoying form

When your car has been mapped and not performing as it should its always quick and easy to blame the remap rather than the car itself

What I would suggest is data logging the car in both standard and mapped form and go from there

What else did the bloke at Revo suggest?



Wouldnt that be the case with a slightly older car ? You wouldnt think his mk6 as its almost shiney new would have weak or degraded components ?

Can happen with any car - you only have to have one slighlty poorly constructed component to slip through quality control  :sad:

Hmmm. I agree that parts with manufacturing flaws might fail unexpectedly. But If you are upgrading a part of an engine (i.e. the ECU 'map'), surely you should be making sure the upgrade falls within the limits of the other componentry and if not, as supplier of the engine upgrade, change that componentry to suit? To do one without the other is poor engineering.

A properly developed remap should not cause poor or unexpected running issues, nor should it stress other components to the extent that they start failing within the first 12 months of use.


I agree and hence as its a company like REVO i really can't see them having developed a poor map seeing as others on this very forum have exactly the same map and yet experience no issues so therefore IMO the fault must lie with the car

Offline mac7

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Re: Problem with Revo remap. ( Random power loss )
« Reply #58 on: 09 March 2010, 15:49 »
I'm sorry, but as it's "a company life REVO" and it's "authorised dealer" they should be jumping on any issue which arises as a result of the application or use of their product. Anyone can write a nice email or describe things that should or shouldn't be happening - actually dooing something to support a customer is what really counts.

If one of my customers told me that our product may be operating other than expected, I'd be on to it like a shot and would not leave it until I was happy that I'd done everything I could to rectify the issue, or identify the root cause whether it was my product at fault or not.
Golf R

Offline Rhyso

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Re: Problem with Revo remap. ( Random power loss )
« Reply #59 on: 09 March 2010, 15:58 »
I'm sorry, but as it's "a company life REVO" and it's "authorised dealer" they should be jumping on any issue which arises as a result of the application or use of their product. Anyone can write a nice email or describe things that should or shouldn't be happening - actually dooing something to support a customer is what really counts.

If one of my customers told me that our product may be operating other than expected, I'd be on to it like a shot and would not leave it until I was happy that I'd done everything I could to rectify the issue, or identify the root cause whether it was my product or not.

Again i agree but we don't live in an ideal world.  In an ideal world, all tuners would go to the ends of the earth to resolve the problem BUT if the fault is found to be with the car and NOT the map where does that leave the customer?? 

Good customer service is hard to find these days hence why I trust my car to Nick @ R-Tech even though he's over 100 miles from where i live


It seems that the OP's problem is very intermittent and therefore could take several hours to diagnose or it may never occur again  :undecided: