Have VW Customer Services ever refused you any information??

[danski]

Just spoken to a VERY helpful lady called Sharon, I`m still sitting at week 4, BUT, she was telling me that the RCD510 shortages are still causing problems. She said that if they arrive soon, my build week could come forward, `course if they dont then it could go back, I nearly suggested changing the radio spec, but thought that would REALLY confuse things, so didnt bother.

I also asked about the VAT rise, she told me the obvious that if its delivered before end of Feb then its all good, after 1st March they havent been briefed what will happen yet, I`m hopeful that this means they may extend the time for the qualifying orders.

[Snoopy]

^ I still find it a disgrace VW will not allow people to have there car registered in March as compensation for there mess up. If i don't cancel, i will be luckie if it looks like i have a new car for 1 week before the plate change. My car will look 6 months old when its new! and my dealers  less than useless thats why i phone CS!

[SM82]

I also asked about the VAT rise, she told me the obvious that if its delivered before end of Feb then its all good, after 1st March they havent been briefed what will happen yet, I`m hopeful that this means they may extend the time for the qualifying orders.

Doesn't the VAT rise occur in January? I don't see what significance the plate change has on this.

[SilverChariot]

I also asked about the VAT rise, she told me the obvious that if its delivered before end of Feb then its all good, after 1st March they havent been briefed what will happen yet, I`m hopeful that this means they may extend the time for the qualifying orders.

Doesn't the VAT rise occur in January? I don't see what significance the plate change has on this.

http://www.volkswagen.co.uk/volkswagen-world/news/item/193