Hurdy,
We all agree on the best practice approach to servicing these vehicles but 'should' cannot surely mean all were set to T&D.
My car and others I looked at were set to Long life servicing and were not changed according to the dealers I spoke to.
Are they all telling pork pies or can VW not really tell ?
My car had 6000 miles on it when purchased at 7months old.
Mysteriously 1 month after ownership my car decides to tell me it needs a service which the dealer tried to avoid paying for
The long and short of it was I got the service for free after kicking up a fuss but VW H/Office were adamant my vehicle had been set to Long Life servicing from the factory.