First service - 15 extra miles added to clock

[RedRobin]

....

Hey guys, what makes you think that the Mk5 GTI is harmed from ragging it occasionally? It's a car which is designed and built to be driven

Giving it a good shakedown helps identify any problems.

[ub7rm]

Thats not the issue Red.  The issue is someone you don't know who may or may not care about your car driving it like they SHOULDN'T.  If you asked someone to look after your house and came back to find they had had a massive party in it you wouldn't be too impressed if they were someone you trusted not to.

[Rhyso]

Thats not the issue Red.  The issue is someone you don't know who may or may not care about your car driving it like they SHOULDN'T.  If you asked someone to look after your house and came back to find they had had a massive party in it you wouldn't be too impressed if they were someone you trusted not to.

agreed!!

by all means test the car after engine work but treat it with some respect

i can't believe they wasted a 1/4 tank of your fuel!! 

[ifti]

I cant believe that either - quarter of a tank of fuel on a first service???!!!!

[ub7rm]

It was the 40k / 4 year service on mine and to be fair they only added 1 mile to it.  I presume it just sat there idleing the whole time it was sitting waiting to go to different bays / get valeted etc.

[Rhyso]

It was the 40k / 4 year service on mine and to be fair they only added 1 mile to it.  I presume it just sat there idleing the whole time it was sitting waiting to go to different bays / get valeted etc.

must have been on all day for it to waste a 1/4 tank!!  or some workshop monkey siphoned your tank 

[ifti]

Good point, they may have stole some of your fuel!

Im getting more and more to add before I hand the key over for my first service next month! lol
The list so far is......

1. Get them to come and check round my car for any marks etc BEFORE I hand the keys over, so they know that any extra damage is down to them.
2. Get them to record the milleage, and the level of fuel.
3. Ask them whether they will be using fuel, and if so, what for.
4. Ask how long it should take fo rthe service to be done.

5. Sit there and wait for my car, and ensure I dont see it drive out of the dealership!! lol

6. Ensure they do not wash it!!!!!


Ive been told that before any work/service, they are supposed to come out and inspect the car for any marks etc. Apparently they have a sheet they mark and current damage etc on. They just cant be bothered to do it I guess.
That way, if you notice any extra marks/scratches on the car when you get it back, there is no dispute as to whose at fault.

Maybe Im going a bit over the top, but I wont have the piss taken out of me when I go to the dealers and pay for a service.

[RedRobin]

Thats not the issue Red.  The issue is someone you don't know who may or may not care about your car driving it like they SHOULDN'T.  If you asked someone to look after your house and came back to find they had had a massive party in it you wouldn't be too impressed if they were someone you trusted not to.

....You don't have a teenage daughter then!? [No, I'm joking - Mine can be trusted]

I see your point but none of the VW mechanics I've ever met may be described as teenage chavs who don't respect cars. In fact, whenever VW Racing (an abbreviation of Volkswagen Racing and totally legitimate company recognised by VW, T_T please note!!) work on or service my car I encourage them to drive it hard to test all is well.

I'm afraid that it does sound to me from the general tone of the posts on this subject that many here are somewhat too precious about their cars and don't accept how self-protective the Mk5 GTI systems are, especially the DSG version. Others seem concerned about a little extra mileage which they haven't driven themselves.

[Rhyso]

I'm afraid that it does sound to me from the general tone of the posts on this subject that many here are somewhat too precious about their cars and don't accept how self-protective the Mk5 GTI systems are, especially the DSG version. Others seem concerned about a little extra mileage which they haven't driven themselves.

when your car comes back from the dealers full of light scratching because they washed it with a brush and you find from the trip computer that your car has averaged around 20mpg (bearing in my mind mine's a diesel!) over a 5 mile test route when it was in for a replacement window regulator you naturally become very protective of your car!!

[RedRobin]

Good point, they may have stole some of your fuel!

Im getting more and more to add before I hand the key over for my first service next month! lol
The list so far is......

1. Get them to come and check round my car for any marks etc BEFORE I hand the keys over, so they know that any extra damage is down to them.
2. Get them to record the milleage, and the level of fuel.
3. Ask them whether they will be using fuel, and if so, what for.
4. Ask how long it should take fo rthe service to be done.

5. Sit there and wait for my car, and ensure I dont see it drive out of the dealership!! lol


Ive been told that before any work/service, they are supposed to come out and inspect the car for any marks etc. Apparently they have a sheet they mark and current damage etc on. They just cant be bothered to do it I guess.
That way, if you notice any extra marks/scratches on the car when you get it back, there is no dispute as to whose at fault.

Maybe Im going a bit over the top, but I wont have the piss taken out of me when I go to the dealers and pay for a service.

....OTT. They must love it when you turn up with an appointment!

A workshop is obliged to drive and therefore satisfy themselves that the car is in safe working order before handing it back to you. If you insist on them not test driving your car you can probably expect to be asked to sign a disclaimer.

There needs to be trust in any relationship (working or otherwise). Mistrust breeds mistrust - You're starting off with a very negative attitude (based on the words of your post).