I dont work for vw. I work for a franchise. I have a personal email but use the work one so i can keep up to date with people mainly off here. And i havent slagged off a customer i slagged off a narrow minded opinnion. At the end off the day i have helped out numerous people and will continue to do so. Your personal choice to not use a main dealer is just that. A personal choice. Anyway im bored of this now and have other more important things to be getting on with.