Picked up my GTi yesterday and I'm surprised to be saying that I had excellent service from beginning to end. They found me the perfect car, I had 2 test drives, everything was done with care and attention. So thanks Wayside Letchworth. And this is not an ad for VW as a whole, because I have also had dealings with Lindvale Chelmsford and they were rubbish. Just the luck of the franchise draw I guess.