are all vw main dealers bad

[Veedubgt18v]

Not all VW parts departments are crap.
Colbournes in Woking are brilliant.
Sadly too far for you to go  

yeah the mateys behind the desk are enthusiasts and always sort you out. guildford and camberly vag are sh!tty. phoned up guildford to order some studs for the head and they said they didnt stock them, went into woking and they were ordered within 5 minutes

I'll second that about Whites of Camberley..........they are absolutely useless. Last time I ordered a part through them, they called me to let me know it had arrived, I went to pick it up and waited 30 minutes for them to find it! Whilst waiting the staff were having a huge argument with one of their managers as to why their productivity and morale was so poor and why was Martins of Basingstoke out performing them hand over fist! I couldn't believe they did this right in front of their customers.
Since then my Dad needed a technician to check his Audi A6 TDI which turned out to have a MAF sensor problem. Whites couldn't look at it for a week.........Martins took the car out straight away and diagnosed the problem, part ordered and fitted the next day.
Needless to say I don't use Whites of Camberley anymore

yeah i went to camberley to order an alternator belt and the t.w.a.t got me an alternator pulley.

[JMallows]

Not all VW parts departments are crap.
Colbournes in Woking are brilliant.
Sadly too far for you to go  

yeah the mateys behind the desk are enthusiasts and always sort you out. guildford and camberly vag are sh!tty. phoned up guildford to order some studs for the head and they said they didnt stock them, went into woking and they were ordered within 5 minutes

I'll second that about Whites of Camberley..........they are absolutely useless. Last time I ordered a part through them, they called me to let me know it had arrived, I went to pick it up and waited 30 minutes for them to find it! Whilst waiting the staff were having a huge argument with one of their managers as to why their productivity and morale was so poor and why was Martins of Basingstoke out performing them hand over fist! I couldn't believe they did this right in front of their customers.
Since then my Dad needed a technician to check his Audi A6 TDI which turned out to have a MAF sensor problem. Whites couldn't look at it for a week.........Martins took the car out straight away and diagnosed the problem, part ordered and fitted the next day.
Needless to say I don't use Whites of Camberley anymore

15 years ago Martins were very good in Basingstoke, and also were there other other garage in Andover. (My car was bought from them in Basingstoke 15 years ago). Judging by what you say, they still are!

Salisbury aren't great. You have to speak to the older guys to get help, the new people don't have a clue! And they all say different things!!  

[kessa]

VW Breeze in bournemouth/poole have always been very helpful to me...........but then again i am an outragous flirt.........that doesn't help all you strapping young men out there....but u never know.....some of them may bat for the other side???

[kniterider]

stanwells at boston in lincs are good, the other local ones (dixons at louth, and lincoln vw are not too good!!! louth especially!!)

Gaz

[marcus123]

so carrie

you gonna tell us how you had a heavyweight 7 series beemer when still at university?

thats got to be some kind of crazy world record rite?

[jte]

Sidlow VW in Horsham, West Sussex are good for service and work although they expect handsome reward for it (i have never needed anything particularly tough diagnosed though).  Their parts department is slow to identify the parts you need but when they do the correct parts always arrive quickly.  And they have always valeted my car no matter what it's in for.  

[carrie]

mature (haaaaa) student so had money before. all gone now though so bm had to go i so miss it 4.4 v8. twas a great car but 100 mph felt like 40 in my golf so would of ended up with points at some point. so now i'm just down to the 3 cars in gallery and my partners passat