Hi there, first topic so be kind

I recently fitted a set of FK highsport coilovers to my 8v, thinking that the price was quite good though realising they would be a bit uncomfortable ride wise. However, ive had them on the car for a few weeks now at several ride heights from about 50mm lowered to only just below stock as they are now and I have to say, they are ridiculously underdamped in rebound!
I must point out at this point that Im a design engineer by trade with plenty of fitting experience so I know they have been fitted properly by myself and the fact that Im doing a degree in motorsport and work part time for a company building and running their own racecars makes me feel I sort of have enough experience to have such a strong opinion on the crapness of this kit!
I can accept a ride thats significantly stiffer than stock as Ive had that before on a few cars including a previous gti but ive never before experienced a setup that has been so badly damped. As an example, at 50mm lowered the car was undrivable on any remotely bumpy road due to the lack of damping and the presence of massive bump steer, slightly higher slightly better and below stock slightly better still, but still terrible and pretty much undrivable though with no sign of bump steer. They are so bad that every hump in the road sends the front end flying upwards before crashing back down, to the extent that yesterday I hit a bump in the road on a corner which fired the car upwards and sideways into a ditch at the side of the road resulting in a badly bent rim and a flat tyre. Despite it being christmas day I wasnt pished and I certainly wasnt driving fast due to the lumpiness of the road and the crap damping of the suspension lol. Oh and I must point out that the car was tracked up properly at each ride height.
My question is then, has anybody else experienced this complete lack of damping on these coilovers before or is it just me and secondly, does anyone have any idea on the law concerning refunds on the grounds of the kit not being fit for use by the users opinion? Any input would be welcome lol!
I would sell these on, but I cant let anyone else loose on the road with such a sh!te setup, they really are that bad!