After a lot of pressure from my nephew, he now has my 2015 R and I am the new owner of a 2019 Golf R and am very happy with it but I wish to update the navigation maps. I have followed all the links on your website and have downloaded DiscoverCare 1.0.4 app for my iMac, I have a Discover Media MIB 2 system, but when I insert the SD card and try to start the download it comes up with an error message “An error occurred. Please check your network settings” I have checked my internet and all is connected and the SD card is unlocked. As an alternative I downloaded the DiscoverMedia2_EU1_1730_V14.7z file but when I try to unzip this file I get the error message “Unable to expand DiscoverMedia2_EU1_1730_V14.7z into Downloads (Error - 1 - No such process).
Can you please tell me how I can overcome these issues and allow me to update my maps.