Author Topic: HELP ..... ACC Not Available  (Read 7641 times)

Offline whogives

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Re: HELP ..... ACC Not Available
« Reply #30 on: 22 October 2020, 19:18 »
Right, So a quick update for you guys.   I have two local dealerships TRUST GROUP. I rang both as mentioned b4 to get an idea on price for re calibration.  Both said 220.00 plus vat.    Booked in with Stourbridge branch, dropped my car of night b4 (Tuesday) to be done today (Wednesday). At the service desk get told by the procedure (How long it takes 2.5 hours) to do it with the equipment.  Quote (This will cost at total of 440.00, which includes 60.00 for diagnostic report).

I said NO i was told over the phone by YOU and YOUR other branch £220.00. (Spoke to Service manager he agreed to match there price) so £250.00 all in

I had a video (heath check) from the technician at the dealers this morning at 8.22am saying been put in front of machine to realign ALL DONE ... They start work at 8.00am. The video shows the car in front of the equipment BUT the equipment has covers over it, The technician saying is all been realigned.

I went down to collect and guess what  YES I get a bill for 250.00. I asked them to justify the price and explain how the technician had got the car in removed the grill. connected the system (mirrors, laser) and adjusted the Radar then put it all back together in 20 mins. As they had told me it took 2.5 hours. ..... Turns out there technician started the job at 6.30am .................LOL

I Really don't know how these guys sleep at night

 

This is why they tell you to disconnect your dashcam before you put your car in...Was the technician dressed like Hamburglar from McDonald's?

I've just checked both my dashcams (Front & Back)... never be to save  ....LOL .  Unfortunately for them they left them on...WHOOPS !!!    The car was taken in to the workshop at 430pm the night i droppped it off..... In the workshop for  23 mins....comes back on when they take it out of the workshop at 7.55am the next morning. Ready for me to pick up  :wink: :wink: So much for starting the work at 6.30am   

Offline jv

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Re: HELP ..... ACC Not Available
« Reply #31 on: 22 October 2020, 19:39 »
Mental. And to think they tried to charge 440.
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