PS3's fitted. Tyre fitter scratched one of the rims in MULTIPLE places
. Not happy - alloys were mint before I went in there, I cleaned the car last weekend and they were perfect.
Anyway went back and they swore blind that 'we couldn't have done it'. My word against theirs. Manager got a bit shirty with me so they offered me the phone number for the regional manager.
Called him up, nice bloke, apologised to me, offered to come out and inspect the wheel or I could have some money as a gesture of goodwill. Anyway got £30 back, probably the best I could hope for being as it would be their word against mine.
Still disappointed as I went there specifically because i've been before and they have never marked an alloy on one of my cars but these things happen.
Fair play to them on good customer service afterwards, sorted it out quickly.
