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There can only be one answer here- an enthusiast owner asking a bunch of enthusiast owners whether to do an item of service.

If the question had been “ money is tight- it’s either the DSG service or kids’ Christmas presents this year”- that would’ve been an interesting one.

I run 2 cars and 3 bikes for personal use and have developed a bespoke service schedule for each of them.

A couple of things to consider-

1. The manufacturer’s service schedule will almost always lead to “ over servicing “. That’s how they make their money. If they say not needed until 80k, then it isn’t necessary. You’ll just be draining perfectly good oil.
2. Every service carries a risk. The risk of an incompetent or lazy technician making an error- under filling or over filling fluid, putting the wrong stuff in, not securing plugs and bolts etc.


Service schedules are arbitrary. Much of it is unnecessary imo.

Regular oil changes, keep the body and undercarriage clean to prevent rust, change brake fluid at 2 years or so ( because it is hydrophilic).

The rest you can pretty much leave until performance is affected- imho

Oh, and I also run a 2016 Seat Alhambra with DSG box-we’ve put over 100k miles on that car in 8 years- and it still runs beautifully. From memory, I had the DSG oil done every 40k miles ( so forget everything I just said above!!😂)

Thanks for the opinions chaps. Will get mine booked in.

For an owner fastidious enough to change the oil every 6 months it’s a good move to get the gearbox oil changed out too. If long term ownership is in mind it’s a wise investment for its fairly modest cost.

Just for now etc in just ordered a wastegate clip see if that helps lol

Maybe query that they've turned you down under the All-in plan, I've got the same issue and mine is going in on Wednesday to my dealer and all of the work is being covered with the All-in warrantee.  They have allocated three days so fingers crossed I'll have it back on Friday although they did initially have it back twice to test and take readings which they submitted before okaying the work.

I’d check the small print in the All In warranty. If you can’t see the heater matrix is excluded then I’d ask the dealer to show you where in the warranty documentation it’s excluded.

Marshalls closed my local dealership (who’d done a few previous repairs under warranty) in the spring, so I had to schlep about 45 minutes to nearest VW branch. I might’ve to trek up to the larger branch in Milton Keynes for a 2nd opinion if it is such a common fault which is typically covered then.

https://m.youtube.com/watch?v=WjvPcXs9muo&pp=ygUXIFZ3IGdvbGYgaGVhdGVyIHByb2JsZW0%3D

Interesting watch and may help with your diagnosis

I was also told it’s a 3 day job by dealership but local independent VW garages seem to think the matrix can be replaced in a day and judging by that video the latter seems realistic.

Yeh just depends if its.fully sealed unit, as seen on some obviously a little easier if its outside the turbo...looking online for a turbo for it looks pretty sealed i think