GolfGTIforum.co.uk

Model specific boards => Golf mk5 => Topic started by: telboy on 06 October 2008, 18:13

Title: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 18:13
Well as you all know JKM found a slight problem with my ED30,.....on the RR @ JKM it produced a tiny 252bhp, way below the claims made by Superchips! :cry:

I decided to pay them a visit today and here's my story  :nerd:

Firstly, after having such a poor result from my bluefin, I decided to return the car to stock on the RR day, pay another £30 and see how she ran. True to form, right on the money @ 226bhp, now having chatted with Jim @ JKM, he reckoned once the car had done around a hundred miles that figure would be around 235bhp, as Phil's did on the day, car had to learn the stock mode again.

So, 5am on the 6/10, I decide to put over a 100 miles on the car and drive all the way to Superchips to have a little chat about the bluefin I had bought. My first impression was not good as I must have met the guy that got out of bed the wrong side, however lucky for me I was introduced to a technician called Dave, who after a good chat about our JKM RR day, thought things sounded a bit odd. :shocked:

Now, he decided to put it on their dyno machine (must amdit their fixed unit makes JKM's look abit weedy!). He did 4 runs on stock and 4 on mapped. I was present and saw plastered all over their big screen the following, plus load more info;

Standard:  235.4bhp :grin:
Mapped:    260bhp (with the same drop in the power curve we all saw on the RR day!!!) :cry:

These reults pretty much confirmed with JKM's results.

Dave, then decided to verify the bluefin as the graph just didn't look right.

Hey presto, it was an LPO (low power output) file that had been loaded in error, Dave confirming that even the file had all the wrong settings on and was basically only allowing the car to hit a limit of around 255bhp :laugh:,...that explains a lot!!!! :smug:

So, Dave now decides it best to load the correct file to both my Bluefin and car and run a further road test and 4 more runs on the Dyno.

Now bearing in mind the car has to learn the revised map and that my car has now done 31k miles the result is:

282bhp :shocked: :shocked:

Dave also reckons with mileage, the car learning the new map and the right conditions the car should return 295bhp!!!!!!! :evil:

I promise to post the graphs ASAP, within the nest day or so, however I wanted to say to all those Bluefin owners out there, check you have the right file!!!! and give Superchips another chance as their customer service today was very good and bearing in mind just how many runs they did (JKM quoted me £50 a run), I am one very happy ED30 owner.


Lastly,......the drive home,.............

Well what can I say, much smoother power deliver all the way through now and boy does she go, much quicker than she was before :grin: :grin:
Title: Re: Superchips & JKM day out 6/10
Post by: Rhyso on 06 October 2008, 18:16
excellent result mate :afro:

nice to see big tuners not fobbing customers off  :cool:
Title: Re: Superchips & JKM day out 6/10
Post by: Khare on 06 October 2008, 18:16
very glad to hear mate!
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 18:17
Superb mate, so your happy again ?, good they got you sorted
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 18:18
out of interest mate, how old is your Bluefin ?, and did they say why they would even produce a low power version ?, also how can we check what file we have
Title: Re: Superchips & JKM day out 6/10
Post by: Saint Steve on 06 October 2008, 18:20
good news Terry, good to see what happened at the weekend prooved there was a fault with the Map.
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 18:22
out of interest mate, how old is your Bluefin ?, and did they say why they would even produce a low power version ?
Very happy mate and yes they do a low powered file for some reason although not sold as standard!!!

My bluefin is 6 months old,...they were bloody brills to be honest,..
Title: Re: Superchips & JKM day out 6/10
Post by: WhiteGTI on 06 October 2008, 18:24
Really good to hear telboy!  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: Saint Steve on 06 October 2008, 18:27
Looking foward to seing on the graphs terry.

Spoke to JKM today, and all the pics and graphs from saturday WILL be on their website in the nxt couple of days  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 18:28
out of interest mate, how old is your Bluefin ?, and did they say why they would even produce a low power version ?
Very happy mate and yes they do a low powered file for some reason although not sold as standard!!!

My bluefin is 6 months old,...they were bloody brills to be honest,..

did they say how we can check the file ?
Title: Re: Superchips & JKM day out 6/10
Post by: dan_apps on 06 October 2008, 18:35
nice one Terry glad you got it sorted after moaning to me most of the day  :grin: only jokin, better PM GTIjames so he can get his sorted too as its probs same problem do ya think?

Dan
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 18:38
out of interest mate, how old is your Bluefin ?, and did they say why they would even produce a low power version ?
Very happy mate and yes they do a low powered file for some reason although not sold as standard!!!

My bluefin is 6 months old,...they were bloody brills to be honest,..

did they say how we can check the file ?
Best way is to connect your bluefin to your pc and email them your file apparently??? although I would give Dave a call as he was very helpful, their number is 01280816781, open Monday to Friday between 8am-5pm,....
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 18:39
out of interest mate, how old is your Bluefin ?, and did they say why they would even produce a low power version ?
Very happy mate and yes they do a low powered file for some reason although not sold as standard!!!

My bluefin is 6 months old,...they were bloody brills to be honest,..

did they say how we can check the file ?
Best way is to connect your bluefin to your pc and email them your file apparently??? although I would give Dave a call as he was very helpful, their number is 01280816781, open Monday to Friday between 8am-5pm,....
Ok, worth checking i guess, thanks
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 18:41
nice one Terry glad you got it sorted after moaning to me most of the day  :grin: only jokin, better PM GTIjames so he can get his sorted too as its probs same problem do ya think?

Dan
Dan,...he already emailed me,...have done the honourable thing and ignored it,... :grin: not really all taken care of,....

Are you the guy that made me that lovely cuppa tea and if so does that make you my B*itch??? :grin: :grin:

Just kidding, great to catch up and yep, moan officially over,..........for now!!!!

And another thing,.......................
Title: Re: Superchips & JKM day out 6/10
Post by: T88OMM on 06 October 2008, 18:41
Glad you got it sorted mate, bet it feels like a different car now  :cool:
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 18:42
Glad you got it sorted mate, bet it feels like a different car now  :cool:
Oh yes,.....much smoother and much faster,......
Title: Re: Superchips & JKM day out 6/10
Post by: JC on 06 October 2008, 18:51
Glad yours is sorted Tel :afro:


just all the other missing horses to find now  :lipsrsealed:
Title: Re: Superchips & JKM day out 6/10
Post by: john_o on 06 October 2008, 18:51
nice result telboy , thanks for sharing
Good on superchips too for sorting out.

now bear with me, this is directed at all maps not just superchips , but in this case it is SC
Im not being negative but im not sure I believe the whole 'low power map' idea.
Is that the DSG version? Why would they even have a LP map? And how did it make it onto your car?
With stringent R&D and versioning this kinda thing doesnt just happen.
The whole thing 'bothers' me. Maybe they give out the LP may as a rule (most people will prob be happy and never question it), and only upgrade you to higher power map if you complain. Is this because the higher power map isnt good for the car?

Im sure there are more than a few SC owners out there running the LP map and dont even know it!

just my rantings , Im glad that for you this issue is sorted.
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 18:52
Glad yours is sorted Tel :afro:


just all the other missing horses to find now  :lipsrsealed:
:grin:Thanks,....to be honest it wouldn't surprise me if the rest of the bluefin units were running on low!!!
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 18:58
nice result telboy , thanks for sharing
Good on superchips too for sorting out.

now bear with me, this is directed at all maps not just superchips , but in this case it is SC
Im not being negative but im not sure I believe the whole 'low power map' idea.
Is that the DSG version? Why would they even have a LP map? And how did it make it onto your car?
With stringent R&D and versioning this kinda thing doesnt just happen.
The whole thing 'bothers' me. Maybe they give out the LP may as a rule (most people will prob be happy and never question it), and only upgrade you to higher power map if you complain. Is this because the higher power map isnt good for the car?

Im sure there are more than a few SC owners out there running the LP map and dont even know it!

just my rantings , Im glad that for you this issue is sorted.


One of the reasons is because the LP map is normally requested by the owner???? largely down to either insurance reasons or due to if you're having problems with your car you wouldn't want a higher output running through the engine????

Not sure if I believe it either although I must admit he did give a techy reason for the LP mode :embarassed:, I just forgot the main reason why as I was so happy my car was now running properly !!!
Title: Re: Superchips & JKM day out 6/10
Post by: Saint Steve on 06 October 2008, 19:00
We await some Graphs El Tel  :wink:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 19:00
nice result telboy , thanks for sharing
Good on superchips too for sorting out.

now bear with me, this is directed at all maps not just superchips , but in this case it is SC
Im not being negative but im not sure I believe the whole 'low power map' idea.
Is that the DSG version? Why would they even have a LP map? And how did it make it onto your car?
With stringent R&D and versioning this kinda thing doesnt just happen.
The whole thing 'bothers' me. Maybe they give out the LP may as a rule (most people will prob be happy and never question it), and only upgrade you to higher power map if you complain. Is this because the higher power map isnt good for the car?

Im sure there are more than a few SC owners out there running the LP map and dont even know it!

just my rantings , Im glad that for you this issue is sorted.


iirc they had one for the ST, some people dont want to go mad with the power believe it or not  :huh: :huh: lol
Title: Re: Superchips & JKM day out 6/10
Post by: SteveP on 06 October 2008, 19:01
Glad to here all is well now Telboy.  :cool:
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 19:03
Glad to here all is well now Telboy.  :cool:
Thanks Steve,....checked your stereo lately!!!! :grin:watch out for those black holes,..one may appear right near your stereo some day soon???

Just kidding,....
Title: Re: Superchips & JKM day out 6/10
Post by: tony_danza on 06 October 2008, 19:10
I believe tuners offer an LP map, as some insurance companies will only allow an 'X'% increase in power, otherwise they'll cancel the policy/refuse cover... not good if you're say 9 months in and building no claims discount. Then as soon as you've jumped ship to a specialist, you get your tuner to upload a 'full' map to your car.

Mistakes happen, how they are judged though should be on the service you receive in rectifying them.
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 19:10
We await some Graphs El Tel  :wink:
Soon my son,...the time will come,..................
Title: Re: Superchips & JKM day out 6/10
Post by: Saint Steve on 06 October 2008, 19:14
i wonder if mine has a mystery remap, because she has some black smoke apparently at full power!!, i never saw it but a couple say they did??
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 19:18
i wonder if mine has a mystery remap, because she has some black smoke apparently at full power!!, i never saw it but a couple say they did??

Can't say I saw anything,....???? The graph looked spot on,....



Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 19:19
Telboy, do you have a graph from today  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: chungster on 06 October 2008, 19:24
maybe SC supplies certain dealers with a LP remap as a warranted optional extra for customers who want a little bit more but don't want to void the warranty, like stevep's richter map thru his dealer?

but glad you got it all sorted out telboy. 

however, that is some weird graph though even if its a "low power" version. If its a legitimate "map" then no way should it have had a "hole" in the plot like it did. It should still be smooth to a certain extent.

Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 19:25
maybe SC supplies certain dealers with a LP remap as a warranted optional extra for customers who want a little bit more but don't want to void the warranty, like stevep's richter map thru his dealer?

but glad you got it all sorted out telboy. 

however, that is some weird graph though even if its a "low power" version. If its a legitimate "map" then no way should it have had a "hole" in the plot like it did. It should still be smooth to a certain extent.



True, i was thinking this, although telboy said it felt OK on the road
Title: Re: Superchips & JKM day out 6/10
Post by: Vtec Abuser on 06 October 2008, 19:26
Glad to hear you are all sorted mate. Just goes to show that the 250bhp for a mapped ED30 was laughable as I said and that something wasn't right.. But if you get the 290+ (which you should) it'll put the car to what it should be..

This LP map just sounds a bit dodgy to me. Heard soooo many bad things about SC now, although heard great things about their customer service, have to say. But this is generally after the customer has had a problem to start with..
I'm not saying this LP map doesn't exist, as it probably does. But why would it not be in there literature (i've never heard of it, have to say  :huh:) and more to the point, it shouldn't of ended up on a car of someone who has payed a lot of their hard earned to get the 307bhp they have been sold..
I know they have sorted Tel out and i'm glad he's happy. But this is just ANOTHER mess up by SC and it keeps happening more and more IMO.. NOt good! :sad:
Title: Re: Superchips & JKM day out 6/10
Post by: john_o on 06 October 2008, 19:35
it just doesnt add up tbh

a lower power map , ok maybe , but NEVER I have I seen a low power version advertised by Superchips.
If there was a market they would advertise and sell it!
Unless as said its marketed under a diff name.
Not to mention the R&D required to create 2 maps......

doesnt wash with me Im afraid.
but then Im always suspicous
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 19:37
Telboy, do you have a graph from today  :evil:
I do and will post as soon as I can either find a scanner or sort my camera out!!
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 19:37
it just doesnt add up tbh

a lower power map , ok maybe , but NEVER I have I seen a low power version advertised by Superchips.
If there was a market they would advertise and sell it!
Unless as said its marketed under a diff name.
Not to mention the R&D required to create 2 maps......

doesnt wash with me Im afraid.
but then Im always suspicous

they do have lower power maps, i have seen them for the ST, dreamscience also had them
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 06 October 2008, 19:37
Telboy, do you have a graph from today  :evil:
I do and will post as soon as I can either find a scanner or sort my camera out!!

just get it up  :laugh: :laugh:
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 19:38
maybe SC supplies certain dealers with a LP remap as a warranted optional extra for customers who want a little bit more but don't want to void the warranty, like stevep's richter map thru his dealer?

but glad you got it all sorted out telboy. 

however, that is some weird graph though even if its a "low power" version. If its a legitimate "map" then no way should it have had a "hole" in the plot like it did. It should still be smooth to a certain extent.


SC did confirm my file was defo a faulty one although it was based on an LP file rather than the full power version. The new file they have loaded is as it should be and smooth as you like, nice power delivery!!!
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 19:42
it just doesnt add up tbh

a lower power map , ok maybe , but NEVER I have I seen a low power version advertised by Superchips.
If there was a market they would advertise and sell it!
Unless as said its marketed under a diff name.
Not to mention the R&D required to create 2 maps......

doesnt wash with me Im afraid.
but then Im always suspicous
There is a an LP map by SC, they did explain when it's used although in all the excitement I've totally forgot!!!

Title: Re: Superchips & JKM day out 6/10
Post by: SO8 on 06 October 2008, 20:20
Really pleased you are now sorted ! Nice power increase ....

SC told me they could do a LP map if I wished for no extra and swap between that and the HP one via their server when I wished ...... if I wished.

My concern with the HP / normal remap is that whilst fine it may be more than I need - thus my enquiry.  I have had variable boost before on cars and found that a setting say 2/3rds of the full remap was more driveable .... if it is mapped correctly - something in this case which seems missing  :rolleyes:

There is something quite appealing about thrashing a car to get good power .... it is sometimes more fun than having loads of power straight out of the box.  I should add to this that I have had a modded TVR Griffith so know what 'quick' means  :laugh:

I think a properly mapped Edition 30 with 250-260bhp would be quite amusing .... so long as it is mapped properly ! 

This said, I have never been out in a 'fully' modded Ed 30 and am seriously considering the APR version  :evil: via Tuningwerkes in Croydon.  Anyone near Kingston, Surrey who wants to take me for a spin in a remapped Ed 30 please feel free to PM me  :smiley: :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: stealthwolf on 06 October 2008, 20:50
Mate, great to hear you finally got it sorted. Musta been gutting when car when on the rollers.
Title: Re: Superchips & JKM day out 6/10
Post by: richw911 on 06 October 2008, 20:52
Glad its all sorted telboy  :cool: :afro:
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 06 October 2008, 21:01
nice result telboy , thanks for sharing
Good on superchips too for sorting out.

now bear with me, this is directed at all maps not just superchips , but in this case it is SC
Im not being negative but im not sure I believe the whole 'low power map' idea.
Is that the DSG version? Why would they even have a LP map? And how did it make it onto your car?
With stringent R&D and versioning this kinda thing doesnt just happen.
The whole thing 'bothers' me. Maybe they give out the LP may as a rule (most people will prob be happy and never question it), and only upgrade you to higher power map if you complain. Is this because the higher power map isnt good for the car?

Im sure there are more than a few SC owners out there running the LP map and dont even know it!

just my rantings , Im glad that for you this issue is sorted.

I have to agree with those sentiments, John.

The "LP" map which Superchips are supplying is obviously a low standard, but "safe" map.  And if peeps then complain, SC then supply their "less reliable" and less well developed "proper" map.

And I also don't agree with the "insurance" reasons for any such "low power" maps.  A remap is a remap in insurers eyes, and as far as I know, they don't really "allow" for any such low power maps.  Furthermore, reliable tuners have for years used "stage 1", "stage 2", ect to indicate logical power increases.

As I have repeatedly said before, the quality of SuperChips "out of the box" products are very poor when compared to other reputable tuners, and whilst their customer service is always highly commendable, this is always as a result of a problem.  Perhaps if Superchips put more time and effort into thoroughly developing their products - they just one day might actually get their products right the first time.  And they really need to stop peddling their blatant lies on their website.  :rolleyes:


As all the others have said thou - glad it is now sorted.  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: candy turbo on 06 October 2008, 21:26
tt , i value your opinions quite highly cause its plain to see your a very clued up guy , who would you get to re map your car ?   :cool:
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 22:07
nice result telboy , thanks for sharing
Good on superchips too for sorting out.

now bear with me, this is directed at all maps not just superchips , but in this case it is SC
Im not being negative but im not sure I believe the whole 'low power map' idea.
Is that the DSG version? Why would they even have a LP map? And how did it make it onto your car?
With stringent R&D and versioning this kinda thing doesnt just happen.
The whole thing 'bothers' me. Maybe they give out the LP may as a rule (most people will prob be happy and never question it), and only upgrade you to higher power map if you complain. Is this because the higher power map isnt good for the car?

Im sure there are more than a few SC owners out there running the LP map and dont even know it!

just my rantings , Im glad that for you this issue is sorted.

I have to agree with those sentiments, John.

The "LP" map which Superchips are supplying is obviously a low standard, but "safe" map.  And if peeps then complain, SC then supply their "less reliable" and less well developed "proper" map.

And I also don't agree with the "insurance" reasons for any such "low power" maps.  A remap is a remap in insurers eyes, and as far as I know, they don't really "allow" for any such low power maps.  Furthermore, reliable tuners have for years used "stage 1", "stage 2", ect to indicate logical power increases.

As I have repeatedly said before, the quality of SuperChips "out of the box" products are very poor when compared to other reputable tuners, and whilst their customer service is always highly commendable, this is always as a result of a problem.  Perhaps if Superchips put more time and effort into thoroughly developing their products - they just one day might actually get their products right the first time.  And they really need to stop peddling their blatant lies on their website.  :rolleyes:


As all the others have said thou - glad it is now sorted.  :smiley:

Thanks,...I have to disagree though with your comment re the lower insurance reason as I know for a fact after calling my insurer that I would pay less for a map that gives a 10% increase on power than one of 20% or 30%, so in this instance I can understand where they're coming from.
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 22:08
Mate, great to hear you finally got it sorted. Musta been gutting when car when on the rollers.
Cheers mate, if only I knew then what I know now eh???
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 06 October 2008, 22:09
Glad its all sorted telboy  :cool: :afro:
Cheers, nice result on yours too mate :wink:
Title: Re: Superchips & JKM day out 6/10
Post by: RedRobin on 06 October 2008, 22:52
....

Really pleased you got it sorted, telboy :smiley:

I think you would find it informative to get another plot at JKM to compare with Superchips.
Title: Re: Superchips & JKM day out 6/10
Post by: Mew on 06 October 2008, 23:22
tt , i value your opinions quite highly cause its plain to see your a very clued up guy ,

 :rolleyes:
Title: Re: Superchips & JKM day out 6/10
Post by: Hurdy on 07 October 2008, 00:03
Good result getting the map sorted :cool:

As for the low power map :undecided:

If I was in cynical mode, I'd be tempted to believe that they'd given you a standard GTI map and then realised when you brought it in that it was an ED30 :wink:

Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 07 October 2008, 00:09
tt , i value your opinions quite highly cause its plain to see your a very clued up guy , who would you get to re map your car ?   :cool:

For the GTI, only REVO.  And for my RS4 - dunno, but again probably Revo.  But for both, the remap would be done after hardware mods such as Milltek.

I certainly wouldn't touch CC either.  Their agents just purchase the maps online from Europe, and then tweak the maps themselves.  So there is no accountability with CC, unlike say Revo or even Superchips, whos maps actually go back to Revo or SC when they are customised.

HTH, but it is just my POV thou.  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 07 October 2008, 00:10
tt , i value your opinions quite highly cause its plain to see your a very clued up guy ,

 :rolleyes:

Whas that for?  :huh:
Title: Re: Superchips & JKM day out 6/10
Post by: RedRobin on 07 October 2008, 00:29
tt , i value your opinions quite highly cause its plain to see your a very clued up guy , who would you get to re map your car ?   :cool:

For the GTI, only REVO.  And for my RS4 - dunno, but again probably Revo.  But for both, the remap would be done after hardware mods such as Milltek.

HTH, but it is just my POV thou.  :smiley:

....That's exactly what I did - My main hardware performance mods first. Revo even advised me it was the best/ideal way around but not many people did it.
Title: Re: Superchips & JKM day out 6/10
Post by: Saint Steve on 07 October 2008, 08:25
Good result getting the map sorted :cool:

As for the low power map :undecided:

If I was in cynical mode, I'd be tempted to believe that they'd given you a standard GTI map and then realised when you brought it in that it was an ED30 :wink:




Good point, did you have those Monza's on, Did they ask for a photo of your car 1st ?? how did you go about having received this Map?
Title: Re: Superchips & JKM day out 6/10
Post by: john_o on 07 October 2008, 08:29
not even APR booo  :cry:
Title: Re: Superchips & JKM day out 6/10
Post by: Vtec Abuser on 07 October 2008, 08:40
tt , i value your opinions quite highly cause its plain to see your a very clued up guy , who would you get to re map your car ?   :cool:

For the GTI, only REVO.  And for my RS4 - dunno, but again probably Revo.  But for both, the remap would be done after hardware mods such as Milltek.

HTH, but it is just my POV thou.  :smiley:

....That's exactly what I did - My main hardware performance mods first. Revo even advised me it was the best/ideal way around but not many people did it.

Me too Red.. Milltek was put on then Revo added once fitted..  :wink:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 08:43
its just a guess but he probably has a bluefin handset so its all done online, they get your map via you uploading it to them and they send you an uprated one to the handset, this i guess relies on them sending the correct map, and you telling them its DSG and possibly even mentioning the fact its an Edition 30 too

Good result getting the map sorted :cool:

As for the low power map :undecided:

If I was in cynical mode, I'd be tempted to believe that they'd given you a standard GTI map and then realised when you brought it in that it was an ED30 :wink:




Good point, did you have those Monza's on, Did they ask for a photo of your car 1st ?? how did you go about having received this Map?
Title: Re: Superchips & JKM day out 6/10
Post by: R32UK on 07 October 2008, 09:28
So just out of interest T_T what map would you go for on the R32?? I read a good review of CC over on the r32oc.. apparently they spend alot of time with your car tweaking it so the map is perfect for your car.

Even if they are downloading maps from europe and then tweaking them to match your car.. is that such a bad thing??
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 10:03
Well, i emailed superchips late last night and 9.20 this am got a text saying i have a file to download and asking me to connect my handset to my PC ?, so they either are playing it safe and have sent me the proper map just in case, or they realise i may have the wrong map too ?, i am still waiting for the reply on my email so will see later i guess

cant fault there customer service as of yet though  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: tony_danza on 07 October 2008, 10:27
By the looks of it, what we've learnt here is:

(a) they're capable of writing maps to deliver roughly what they quote
(b) their customer service is excellent
(c) they need to do some serious housekeeping on their servers, audit everything and importantly do it right first time (quite rightly pointed out by T_T) For existing users ensure the right map is there for each car and then contact every Bluefin owner and get them to do a remote update.

They should be more pro-active in the latter, as it seems they're only responding when questioned - but what people need to do is go and speak to them if they have a problem like the OP.
Title: Re: Superchips & JKM day out 6/10
Post by: Egbutt Wash on 07 October 2008, 10:49
Good old Superchips.

Real British people.  Sure they cocked up in an honest British way but it sounds as though they moved heaven and earth to sort out the problem, which they did.

Far better than an unknown programmer in god knows where.
Title: Re: Superchips & JKM day out 6/10
Post by: joesgti on 07 October 2008, 11:04
glad you got it sorted tel  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: Greenouse on 07 October 2008, 13:19
Again Tel I can only echo others comments, glad it's sorted!  :smiley:

(From a fellow happy Bluefin user  :wink: )
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 07 October 2008, 13:29
good news tell glad all your sorted,  i have emailed them this mo and echoed your issues, sent them my results and they have come up with this for me:

Morning,

Your Golf has the same calibration as the car we saw here on Monday BUT you
have an uprated Exhaust fitted.  The program that you have fitted now is the
same as the car from Monday but since the exhaust creates a better air flow,
this is causing too much torque for the gearbox to handle.  As such please try
the attached Stage2 file and let me know how it goes.  Thanks.

They have confirmed it is the stage 2 for edition 30,

I will install this evening and report back
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 14:08
They tell me the new file i have to download is the correct file for my car, they didnt mention if i had the wrong one to start with ??, anyway will give it a try later and see how it goes

ps, did they tell you to return to stock, or just put the file over the old one ?
Title: Re: Superchips & JKM day out 6/10
Post by: CocoPops on 07 October 2008, 15:19
hmmm they have a stage 2 map now as well?

I must upload my file for them to check, although I believe mine to be running the proper map as it certainly pulls better than a std DSG car (mine is a manual ed30 with bluefin and milltek)
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 15:21
hmmm they have a stage 2 map now as well?

I must upload my file for them to check, although I believe mine to be running the proper map as it certainly pulls better than a std DSG car (mine is a manual ed30 with bluefin and milltek)

just check with them, at least you will know for sure
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 07 October 2008, 15:44
I confirmed with them to make sure it was stage 2 for editon 30 and they replied:

Yes this is for the Edition30.  Since you have an Exhaust fitted this is called the Stage2.  Power wise I'd expect the same levels of torque (due to gearbox) and around the same maximum power, perhaps a bit more depending on fuel grade.  We've done quite a few Stage2's for Edition30's for Exhausts and uprated KMD/APR Fuel pumps that go very well.

cant wait to give it a wizz! :evil:

Title: Re: Superchips & JKM day out 6/10
Post by: CocoPops on 07 October 2008, 15:52
Cool.
Will download the client now (if I can find it) and send off the file as soon as I get in tonight
Title: Re: Superchips & JKM day out 6/10
Post by: dan_apps on 07 October 2008, 15:55
I confirmed with them to make sure it was stage 2 for editon 30 and they replied:

Yes this is for the Edition30.  Since you have an Exhaust fitted this is called the Stage2.  Power wise I'd expect the same levels of torque (due to gearbox) and around the same maximum power, perhaps a bit more depending on fuel grade.  We've done quite a few Stage2's for Edition30's for Exhausts and uprated KMD/APR Fuel pumps that go very well.

cant wait to give it a wizz! :evil:



Hey James,

did they say what kind of power gains you should expect when you download the stage2 file?

Dan
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 07 October 2008, 16:17
So just out of interest T_T what map would you go for on the R32?? I read a good review of CC over on the r32oc.. apparently they spend alot of time with your car tweaking it so the map is perfect for your car.

With N/A engines, the gains from remaps will be much smaller than a turbo donkey, so because the "bang for you dollar" is going to be much smaller, then price would probably be a bigger factor.  However, CC do concern me, for the reasons mentioned in a previous post.  Furthermore, if you state they are spending loads of time tweaking just an R32 map (normally aspirated, so no turbo settings to tweak), then WTF are they doing?  It isn't difficult to properly develop a map for a normally aspirated car, even when allowing for the common hardware upgrades (zorsts, filters, intakes).  :rolleyes:

Even if they are downloading maps from europe and then tweaking them to match your car.. is that such a bad thing??

You are joking?  :huh:  :shocked:

First, there is the complete lack of accountability.  Even if you do believe CCs advertising - sommat like "the most advanced performance software" - and they are the best, then why the need for all the tinkering you report from R32OC.  And when all this tinkering has been completed, this butchered map never gets sent back to its oringal makers!  This is one very big area where I am happy to commend SuperChips.  So, knowing how I generally feel about SC, this issue must be v.bad!

Next, what about the actual CC "dealers"?  Did you know that absolutely ANYONE with a laptop can purchase the maps direct from CC - and then fcuk around with them without any knowledge of what they are doing!  Yes, there are some very competent and proficient CC dealers, but there are also an aweful lot of cowboy mobile installers - who struggle to master even the basics of automotive technology.  One of these was alleged to have been touting his business at Inters this year, and having crossed swords with the tw@t on another forum - had I have met him, I'd have probably given him a gobful!  :angry:
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 07 October 2008, 16:17
hi dan, nice to meet you the other day.

I asked them what power gains i was due to expect and that reply i posted is what they told me so dodged the question like any good politician, the answer is to put it on run it in for a few hundred miles and take it back to jkm one day when I got time of work!
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 07 October 2008, 16:29
By the looks of it, what we've learnt here is:

(a) they're capable of writing maps to deliver roughly what they quote

I don't agree.  They may be capable of writing maps to match their quoted outputs, but in reality, few seem to actually get these!

(b) their customer service is excellent

But that is sidestepping the main issue.  What peeps really need, and deserve - is that their actual core product is excellent.  And it is not.  As the old saying goes, there isn't much use closing the stable door after the horse has already escaped.

(c) they need to do some serious housekeeping on their servers, audit everything and importantly do it right first time (quite rightly pointed out by T_T) For existing users ensure the right map is there for each car and then contact every Bluefin owner and get them to do a remote update.

Hmmm . . . it is resonably clear to me that SuperChips actually know they are supplying "low power" maps as their "first choice", and only sort it after individual persons complain.  If they really want to "do the right thing", then they should be taking the first steps, and contacting owners directly, before the individuals have a chance to complain.  However, I strongly doubt they will do this, because their "core market" is very, very different to those of - say Revo, Oettinger, APR, Abt, etc.

They should be more pro-active in the latter, as it seems they're only responding when questioned - but what people need to do is go and speak to them if they have a problem like the OP.

And that is where one of the problems is.  What about all those SC customers who never put their cars on a RR?

 :smiley:  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: topher on 07 October 2008, 16:31
And when all this tinkering has been completed, this butchered map never gets sent back to its oringal makers!

The map in question from the r32oc forum was actually done at JBS, which is CC headquarters, so no worries there. The excessive tinkering, as i understand it, is part of their 'stage 2' where the customer can specify the kind of throttle response and drive they want. Personally I'd never use them for my R32 just because of the over-inflated price - and when i questioned them on that they justified it with cost of upfront equipment/development. (4 custom maps at that price = covered cost of hardware, development... but they're all custom, arent they?) I'll be using a trusted local tuner (r-tech) who charges sensible prices and offers realistic gains, all custom mapped while I watch over his shoulder on the rolling road :grin:

edit: and get free cups of tea.
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 07 October 2008, 16:31
They tell me the new file i have to download is the correct file for my car, they didnt mention if i had the wrong one to start with ??, anyway will give it a try later and see how it goes

Have you ever RR'd yours?  Or is it the Mk1 "butt-dyno"?  :wink:  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 16:36
They tell me the new file i have to download is the correct file for my car, they didnt mention if i had the wrong one to start with ??, anyway will give it a try later and see how it goes

Have you ever RR'd yours?  Or is it the Mk1 "butt-dyno"?  :wink:  :smiley:
nope and I don't plan to either
Title: Re: Superchips & JKM day out 6/10
Post by: CocoPops on 07 October 2008, 16:52
My map file is called "bluefin <chassis_no>.06T02420.org"

How does that match up?
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 07 October 2008, 16:53
And when all this tinkering has been completed, this butchered map never gets sent back to its oringal makers!

The map in question from the r32oc forum was actually done at JBS, which is CC headquarters, so no worries there.

JBS may be CC UK HQ, but CC maps are actually purchased from a company in Europe (I think it is the Netherlands, but I havn't really kept up to speed on them, because of the concerns I have - and you know what the schhhmmooooke over there!  :wink:  :evil:).  So you see my concern regarding the break in the chain regarding accountability?  :smiley:


The excessive tinkering, as i understand it, is part of their 'stage 2' where the customer can specify the kind of throttle response and drive they want.

OK, that is fair enough.

I don't have an issue of a map being "customised" for individual preference.  But my concern (aside the accountability) is the methods they use.  Rather than something like Revo or GIAC, which have pre-determined settings for the three major controls - CC just butcher the actual primary map - so in theory, every single CC map which has been tweaked will never be the same as another CC map.  Now let us - as an example, discover that Revo maps start blowing turbos on the GTI donkey (and that the actual Revo map is the cause).  Revo will know exactly what every GTI map has been set to, and this includes the "user customisations" from their SPS.  Revo will then know exactly what caused the problem, and more importantly, will know exactly what to do to correct the problem with their map - very quickly.  Imagine something similar happening with CC - you wouldn't stand a cat in hells chance of getting them to resolve the issue.  At the end of the day, we all have a choice, but we should all be allowed to make an "informed decision" - some may steer clear, and others may be still prepared to take the risk.

Personally I'd never use them for my R32 just because of the over-inflated price - and when i questioned them on that they justified it with cost of upfront equipment/development. (4 custom maps at that price = covered cost of hardware, development... but they're all custom, arent they?) I'll be using a trusted local tuner (r-tech) who charges sensible prices and offers realistic gains, all custom mapped while I watch over his shoulder on the rolling road :grin:

I suppose the word "custom" is seriously open to interpretation.  Is it the just map, or the whole car?  I personally don't mind "customising" my car, but I ain't gonna be a "beta tester" - so only things which are clearly "aftermarket", but then fixed at a certain "specification" will do for me!  :wink:  :smiley:

edit: and get free cups of tea.

Pah - no Bourbons or Custard Cremes - no way Jose!  :tongue:  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: tony_danza on 07 October 2008, 17:09
By the looks of it, what we've learnt here is:

(a) they're capable of writing maps to deliver roughly what they quote

I don't agree.  They may be capable of writing maps to match their quoted outputs, but in reality, few seem to actually get these!

(b) their customer service is excellent

But that is sidestepping the main issue.  What peeps really need, and deserve - is that their actual core product is excellent.  And it is not.  As the old saying goes, there isn't much use closing the stable door after the horse has already escaped.

(c) they need to do some serious housekeeping on their servers, audit everything and importantly do it right first time (quite rightly pointed out by T_T) For existing users ensure the right map is there for each car and then contact every Bluefin owner and get them to do a remote update.

Hmmm . . . it is resonably clear to me that SuperChips actually know they are supplying "low power" maps as their "first choice", and only sort it after individual persons complain.  If they really want to "do the right thing", then they should be taking the first steps, and contacting owners directly, before the individuals have a chance to complain.  However, I strongly doubt they will do this, because their "core market" is very, very different to those of - say Revo, Oettinger, APR, Abt, etc.

They should be more pro-active in the latter, as it seems they're only responding when questioned - but what people need to do is go and speak to them if they have a problem like the OP.

And that is where one of the problems is.  What about all those SC customers who never put their cars on a RR?

 :smiley:  :smiley:

Ahh, you've deconstructed this with the view I was actually defending SC - I wasn't.

I meant, if they implemented (c) and got their act together, coupled with what they already have in (a) and (b) they'd have a much better opinion on the forums than they appear to have now.

I don't know about your comment on them providing "Low Power" maps as a matter of course, I don't see why they would do this? what it achieves? and how it would be beneficial to them? One generic map doesn't cost any more than another. Word spreads on forums like wildfire, so customer perception is at serious risk - why knowingly destroy your image?... that just doesn't make sense to me.

What's more likely is they've ballsed up, maybe on a big batch of cars and that is now coming to light - which was always a risk of offering a remote service and not doing the work in person, as it's harder to quality check and is reliant on someone telling you it is working properly or not. if they'd have applied it to the car at HQ, they'd have known instantly it wasn't right.

Most users will have uploaded the Bluefin and initially seen a power increase, thought "yeah, that works!" and gone along happy as larry until they compare it to someone else's or RR it and find it's actually not what they expected. So what we've got is a load of people who've been b!tching and whining about their map, but haven't done anything about it - if they'd have contacted SC and told them, then they'd have rectified the situation as they've done with the OP.

Now there's been a few people doing this, they MUST be proactive and nip this in the bud. Check every car's map on the server, contact the owners and get them to change the map for the latest one (if necessary).
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 07 October 2008, 17:15
map i am currently running is : 06T02665.stage1.mod  

new one they have sent me today is : 06T02665.Stage2DSG.mod

so it looks like that code is specific for individuals.

will have to wait and see if it makes a difference though not gonna be able to tell fully until i can get it dyno'd again....


Title: Re: Superchips & JKM day out 6/10
Post by: CocoPops on 07 October 2008, 17:15
I've now had an email (after sending them an email with my "old" map) from Michael Alvey-Anderson with a "Stage 2 Map for Edition 30 Manual with Exhaust".

Will upload it shortly and report back after a few days...
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 07 October 2008, 17:17
^^^^b!tching & so on,.....I don't think so! :angry:

Anyways, I think we should ask Phil to work his magic on JKM and see what discounts we'd get on running a BLUEFIN RR day :grin:

I'd be up for it,.....before anyone asks, haven't forgotten the graphs from SC, just received some bad news today and things a tad poo at the mo, keep smiling though as they say!!!

Will post graphs soon although to be honest, I'd rather wait and get JKM to run another dyno check to compare???
Title: Re: Superchips & JKM day out 6/10
Post by: tony_danza on 07 October 2008, 17:25
^^^^b!tching & so on,.....I don't think so! :angry:

Anyways, I think we should ask Phil to work his magic on JKM and see what discounts we'd get on running a BLUEFIN RR day :grin:

I'd be up for it,.....before anyone asks, haven't forgotten the graphs from SC, just received some bad news today and things a tad poo at the mo, keep smiling though as they say!!!

Will post graphs soon although to be honest, I'd rather wait and get JKM to run another dyno check to compare???

That wasn't aimed at you, or anyone on here, sorry. I was referring to references on other forums of similar issues.. where they've actually done nothing to attempt to rectify the problem like you have, they've just b!tched and whined and expected to be spoon fed the fix by someone else.

if someone doesn't tell SC there's a problem, how are they supposed to know? They could have sold a million of these, and if only 1 person has complained, then as far as they're concerned, they've only got 1 problem - until now I bet they hadn't realised it might be a "bigger" issue, so they won't have considered looking into their databases. You've all done a great job of highlighting what might be a widespread problem to them, so they can now do for all intents and purposes a "recall" and put everyone's right.

If more people had complained in the first place, then they might have already contacted you by now, updated your map and we'd never have been having this conversation on this thread.

Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 07 October 2008, 17:47
^^^^b!tching & so on,.....I don't think so! :angry:

Anyways, I think we should ask Phil to work his magic on JKM and see what discounts we'd get on running a BLUEFIN RR day :grin:

I'd be up for it,.....before anyone asks, haven't forgotten the graphs from SC, just received some bad news today and things a tad poo at the mo, keep smiling though as they say!!!

Will post graphs soon although to be honest, I'd rather wait and get JKM to run another dyno check to compare???

That wasn't aimed at you, or anyone on here, sorry. I was referring to references on other forums of similar issues.. where they've actually done nothing to attempt to rectify the problem like you have, they've just b!tched and whined and expected to be spoon fed the fix by someone else.

if someone doesn't tell SC there's a problem, how are they supposed to know? They could have sold a million of these, and if only 1 person has complained, then as far as they're concerned, they've only got 1 problem - until now I bet they hadn't realised it might be a "bigger" issue, so they won't have considered looking into their databases. You've all done a great job of highlighting what might be a widespread problem to them, so they can now do for all intents and purposes a "recall" and put everyone's right.

If more people had complained in the first place, then they might have already contacted you by now, updated your map and we'd never have been having this conversation on this thread.


Tony,...no worries mate, forgive me I'm having one of them days :shocked:
Title: Re: Superchips & JKM day out 6/10
Post by: CocoPops on 07 October 2008, 18:07
hmmmm, stage2 is interesting...
wheelspin in 1st, 2nd and 3rd.... granted the roads are slippery, but even so  :laugh:

I will deffo have to get down to JKM to get it Dyno'd
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 18:08
I've now had an email (after sending them an email with my "old" map) from Michael Alvey-Anderson with a "Stage 2 Map for Edition 30 Manual with Exhaust".

Will upload it shortly and report back after a few days...

how did you find out the map details ?
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 18:52
WOW , not sure what Superchips has sent me but its even quicker than before  :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:, and smoother too if im not mistaken
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 07 October 2008, 19:00
WOW , not sure what Superchips has sent me but its even quicker than before  :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:, and smoother too if im not mistaken
I found on my original map, the power release was initially very agressive and then just died,....  :sad:

This of course was confirmed by my result at the JKM RR day,

Now though she is defo quicker, much quicker (which is to be expected) and really smooth which is a plus too :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 19:04
WOW , not sure what Superchips has sent me but its even quicker than before  :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:, and smoother too if im not mistaken
I found on my original map, the power release was initially very agressive and then just died,....  :sad:

This of course was confirmed by my result at the JKM RR day,

Now though she is defo quicker, much quicker (which is to be expected) and really smooth which is a plus too :evil:

nice one, did you have the handset ?, if so how do you find out what the maps called on the handset ?
Title: Re: Superchips & JKM day out 6/10
Post by: telboy on 07 October 2008, 19:21
WOW , not sure what Superchips has sent me but its even quicker than before  :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:, and smoother too if im not mistaken
I found on my original map, the power release was initially very agressive and then just died,....  :sad:

This of course was confirmed by my result at the JKM RR day,

Now though she is defo quicker, much quicker (which is to be expected) and really smooth which is a plus too :evil:

nice one, did you have the handset ?, if so how do you find out what the maps called on the handset ?
Blue,...I was the one that drove all the way to SC to complain, took my handset with me and SC did the rest including lord knows how many dyno tests  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 19:24
WOW , not sure what Superchips has sent me but its even quicker than before  :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:, and smoother too if im not mistaken
I found on my original map, the power release was initially very agressive and then just died,....  :sad:

This of course was confirmed by my result at the JKM RR day,

Now though she is defo quicker, much quicker (which is to be expected) and really smooth which is a plus too :evil:

nice one, did you have the handset ?, if so how do you find out what the maps called on the handset ?
Blue,...I was the one that drove all the way to SC to complain, took my handset with me and SC did the rest including lord knows how many dyno tests  :evil:
yeh i know it was you, just wondered if you knew what your map was called as a few have the names of the actual file, anyway cant wait to test it out on longer runs see how it feels  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: Top Cat on 07 October 2008, 20:10
WOW , not sure what Superchips has sent me but its even quicker than before  :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:, and smoother too if im not mistaken

I still find all this a bit shocking Shaun. I like you would have no real reason to RR the car apart from a good day out  :rolleyes: but if Telboy had not been on the rolling road day then none of this would have come to light, as like you said you would not go on a Rolling road so may have never found out  :shocked:
Glad to see your car is living up to its potential.  :wink:

PS just an after thought can running this dodgy file for a while have caused any long term damage to peep's cars anyone   :undecided:
Title: Re: Superchips & JKM day out 6/10
Post by: john_o on 07 October 2008, 20:38
guys , as soon as one person finds a corrupt or 'wrong type' file , then 'surprisingly' others have the same 'wrong file' the alarm bell has sounded and Im off down the street ........

we trust the tuners to provide a safe/reliable and correct file , we cannot mostly confirm whats in that file (boost levels,ign timings/fuel/EGR etc) , we trust they have R&D to death and supplied a certified map correct for purpose.

Once this trust is lost (or experience shows that its not a 'one off' ) , the bets are off , and I would be concerned about WTF is in the file.

I wish you all well , and Im glad your cars are running well, but for me SC is (and to be fair already was) off my list as a remap.
I look forward to the RR days , but that Im sure will solve very little as we cant log all the variables that may be out of spec , on these days ultimate hp is king.

anyone fancy running some VAG-COM logs for a SC ED30?
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 07 October 2008, 20:38
I hope not TC, anyhow they were running at lower power before so if any its got more chance now  :tongue:

Huge improvement  :evil: ditto what tellboy, cocopops and blue have said, put it on after I got home from work, you dont have to take it back to stock by the way just load on to handset and rewrites the old one and when you plug in just loads up stage 2  :nerd:

but awesome only been out for 20 min drive but oh my wheel spin, torque steer with esp off is dangerous now, I need some time to get used to the extra power!

 
thanks tellboy for investigating
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 07 October 2008, 20:56
WOW , not sure what Superchips has sent me but its even quicker than before  :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:, and smoother too if im not mistaken

I still find all this a bit shocking Shaun. I like you would have no real reason to RR the car apart from a good day out  :rolleyes: but if Telboy had not been on the rolling road day then none of this would have come to light, as like you said you would not go on a Rolling road so may have never found out  :shocked:
Glad to see your car is living up to its potential.  :wink:

PS just an after thought can running this dodgy file for a while have caused any long term damage to peep's cars anyone   :undecided:

theres no shock for me though, car felt fine before and went very well, just seems to go a bit better now, then again could be in my head, either way it seems to be all ok as it did before, do remember i dont know what they sent me, it could just be the same file i have, i have nothing to prove the file has changed at all other than the feel
Title: Re: Superchips & JKM day out 6/10
Post by: Russ.C on 08 October 2008, 11:14
I hope not TC, anyhow they were running at lower power before so if any its got more chance now  :tongue:

Huge improvement  :evil: ditto what tellboy, cocopops and blue have said, put it on after I got home from work, you dont have to take it back to stock by the way just load on to handset and rewrites the old one and when you plug in just loads up stage 2  :nerd:

but awesome only been out for 20 min drive but oh my wheel spin, torque steer with esp off is dangerous now, I need some time to get used to the extra power!

 
thanks tellboy for investigating

just picked up on this thread - how much are SC charging for the upgrade, and do you have to have an upgraded exhaust system? Cheers  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 11:18
I hope not TC, anyhow they were running at lower power before so if any its got more chance now  :tongue:

Huge improvement  :evil: ditto what tellboy, cocopops and blue have said, put it on after I got home from work, you dont have to take it back to stock by the way just load on to handset and rewrites the old one and when you plug in just loads up stage 2  :nerd:

but awesome only been out for 20 min drive but oh my wheel spin, torque steer with esp off is dangerous now, I need some time to get used to the extra power!

 
thanks tellboy for investigating

just picked up on this thread - how much are SC charging for the upgrade, and do you have to have an upgraded exhaust system? Cheers  :smiley:

It was free for me and everyone else i think, by the sounds they have even upgraded the level 2 free of charge also, might be worth a punt for other owners as im sure it was a chargable job before
Title: Re: Superchips & JKM day out 6/10
Post by: Russ.C on 08 October 2008, 11:29
I hope not TC, anyhow they were running at lower power before so if any its got more chance now  :tongue:

Huge improvement  :evil: ditto what tellboy, cocopops and blue have said, put it on after I got home from work, you dont have to take it back to stock by the way just load on to handset and rewrites the old one and when you plug in just loads up stage 2  :nerd:

but awesome only been out for 20 min drive but oh my wheel spin, torque steer with esp off is dangerous now, I need some time to get used to the extra power!

 
thanks tellboy for investigating

just picked up on this thread - how much are SC charging for the upgrade, and do you have to have an upgraded exhaust system? Cheers  :smiley:

It was free for me and everyone else i think, by the sounds they have even upgraded the level 2 free of charge also, might be worth a punt for other owners as im sure it was a chargable job before

cool  :cool:, I've just emailed them to ask, I haven't got a modified exhaust (or anything else for that matter!), will this matter?
I had the bluefin on mine for over 14months now, about time I had some more power!  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 11:50
mine has no mods. Either, so you should be ok
Title: Re: Superchips & JKM day out 6/10
Post by: Russ.C on 08 October 2008, 12:01
mine has no mods. Either, so you should be ok

ok, thats reassuring, thanks blue  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 12:07
mine has no mods. Either, so you should be ok

ok, thats reassuring, thanks blue  :smiley:
well you may have an OK map, always worth checking to see though, they say i have been given the latest map, its not clear to me if this is different to the one i just over wrote though as they have not told me, car feels better though  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: Russ.C on 08 October 2008, 12:17
mine has no mods. Either, so you should be ok

ok, thats reassuring, thanks blue  :smiley:
well you may have an OK map, always worth checking to see though, they say i have been given the latest map, its not clear to me if this is different to the one i just over wrote though as they have not told me, car feels better though  :evil:

can't halm to check, I got mine when it was first released so may have tweaked it a bit now...? Mine has always felt much quicker than stock so I must have an ok map, but who knows!?
I'm a bit confused though (apologies for being a thicko!), are you (blue) running the stage 2 that gtijames mentions above, or just an 'updated' version of the current map?
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 12:27
well, i am running a normal map (not stage 2) for a manual car (you need to tell them if its DSG etc), basically i emailed them saying about the issue with telboys car and wondered if mine was correct, the morning after i got e text saying there was a new map for me to download, no explanation, i emailed them and just got a reply saying the new map is the correct map for my car, i still dont know if i have been running a different map to the one i have just applied.
 
  My car also felt fine like you, and pulled well and ran perfectly before this new map, perhaps its in my head, perhaps its the fact the car has reset itself by applying the map or perhaps its an updated map, whichever it is the car feels better and i at least know that i am working and all is ok.
Title: Re: Superchips & JKM day out 6/10
Post by: Russ.C on 08 October 2008, 12:35
coolio, thanks for explaining  :nerd:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 12:40
No problems, hope you get sorted
Title: Re: Superchips & JKM day out 6/10
Post by: Russ.C on 08 October 2008, 13:49
after asking what my bluefin serial number was and if I had any other mods, I got this back:

Hello Russell
 
Thanks for the email
 
Can confirm your map is best suited for your vehicle
 
Please do not hesitate to contact us if have any further queries
 
Regards
 
Constantin


No more power for me then  :sad:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 13:54
hmm, you told them you had an edition 30 i guess ?, possibly its a cock up from about 6 months ago (when i bought mine) and didnt affect earlier cars

after asking what my bluefin serial number was and if I had any other mods, I got this back:

Hello Russell
 
Thanks for the email
 
Can confirm your map is best suited for your vehicle
 
Please do not hesitate to contact us if have any further queries
 
Regards
 
Constantin


No more power for me then  :sad:

**edit** when i emailed them constantin did say "Revised map ready for download"
Title: Re: Superchips & JKM day out 6/10
Post by: Russ.C on 08 October 2008, 14:06
Yeah told them it was Edition 30.  Maybe as you say it only affects some of the newer ones, strange that, u'd have thought they would have it bob on by now.  If anything I'd expect any problems to be with the first released. Who knows!   :undecided:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 14:14
Yeah told them it was Edition 30.  Maybe as you say it only affects some of the newer ones, strange that, u'd have thought they would have it bob on by now.  If anything I'd expect any problems to be with the first released. Who knows!   :undecided:

yeh me too, but if someone did something with the file 6 months back, or had a new member of staff etc etc i guess it could be that , who knows  :huh:
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 08 October 2008, 15:16
I hope not TC, anyhow they were running at lower power before so if any its got more chance now  :tongue:

Just because it was a lower power output - that doesn't mean anything.  What if another error was included in the map - such as overfueling.  You would then get bore wash, and then accelerated wear on the engine internals.

However, we will probably never know - and without whishing to drag up any more bad karma, I would just like to add that I am pleased you SC/BF customers now pleased with the map, that you should have probably got from the outset.  And that if there is anything to come out of this, then maybe my apparent "bad mouthing" and general ranting has actually bought the issue to light, and is now corrected.  Maybe if I had kept it zipped, you may still be running on your older maps.  :smiley:  :smiley:  :smiley:  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 08 October 2008, 15:31
telboys trip to superchip after the rolling road started the ball rolling I think
Title: Re: Superchips & JKM day out 6/10
Post by: Makefish on 08 October 2008, 22:51
Anyone thought of doing some VagCom logs? My first concern over any massive improvement with a new 'file' would be checking the likes of wastegate duty cycle and timing correction.

REVO have an excellent guide to this but from memory log blocks 114, 020, and 031.

Would not hurt to check and could be beneficial for long term reliability!

Ps. would be happy to run some logs on anyones car if they don't have VagCom or VCDS as its now known.
Title: Re: Superchips & JKM day out 6/10
Post by: dan_apps on 09 October 2008, 08:31
Anyone thought of doing some VagCom logs? My first concern over any massive improvement with a new 'file' would be checking the likes of wastegate duty cycle and timing correction.

REVO have an excellent guide to this but from memory log blocks 114, 020, and 031.

Would not hurt to check and could be beneficial for long term reliability!

Ps. would be happy to run some logs on anyones car if they don't have VagCom or VCDS as its now known.

where abouts are you Makefish? what motor do you have?

oh and welcome to the forum!
Title: Re: Superchips & JKM day out 6/10
Post by: vRStu on 09 October 2008, 10:33
Steve aka makefish is hampshire based.

He recently sold his well modified Octy RS to take delivery of a rather under powered temporary company car forced by a new job  :cry:
Title: Re: Superchips & JKM day out 6/10
Post by: SteveP on 09 October 2008, 11:24
Anyone thought of doing some VagCom logs? My first concern over any massive improvement with a new 'file' would be checking the likes of wastegate duty cycle and timing correction.

REVO have an excellent guide to this but from memory log blocks 114, 020, and 031.

Would not hurt to check and could be beneficial for long term reliability!

Ps. would be happy to run some logs on anyones car if they don't have VagCom or VCDS as its now known.

where abouts are you Makefish? what motor do you have?

oh and welcome to the forum!

Are you sure you were awake on Saturday Dan  :grin: :grin:

This is Steve (Makefish)

Title: Re: Superchips & JKM day out 6/10
Post by: dan_apps on 09 October 2008, 12:30
^^^ohhhhh! i obviously didnt have enough coffee that day!

+ caught Mr Mcavity red handed with a handful of chocy bourbons, when i went to have a couple there was only one custard cream left!  :sad:
Title: Re: Superchips & JKM day out 6/10
Post by: Makefish on 09 October 2008, 12:40
 :huh: at the pic!!!


........ but as said before, I live in Hampshire but travel around a fair bit so the offer stands of doing a few logs with anyone providing it fits in with my work movements  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: SteveP on 09 October 2008, 13:06
:huh: at the pic!!!


........ but as said before, I live in Hampshire but travel around a fair bit so the offer stands of doing a few logs with anyone providing it fits in with my work movements  :smiley:

Pic removed now Dan remembers who you where!

Good advise on the logging, I am going to have mine done with Richter next week just to check everything is correct  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: Rhyso on 09 October 2008, 15:49
@ Cookie

if you're ever near Merthyr mate let me know and i'll hook up VAG COM for you  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: dan_apps on 09 October 2008, 17:15
@ Cookie

if you're ever near Merthyr mate let me know and i'll hook up VAG COM for you  :smiley:

cheers mate appreciated, ill buy you a pint for that!  :wink:
Title: Re: Superchips & JKM day out 6/10
Post by: Saint Steve on 09 October 2008, 19:11
What are the best bits to have enabled from Vag-com, im at vRStu's tommorrow, and he has it so might just ask him to enable some bits that are worth switching on.

Oh and you have to watch out for Steve (makefish) rumour has it he does get round abit  :wink:  :laugh:
Title: Re: Superchips & JKM day out 6/10
Post by: Hurdy on 09 October 2008, 19:22
Enable one plip opening of all doors and boot - two plips used to drive me mad as the wife used to try and rip the handle off!
Auto locking of the doors once over 10mph
Auto unlocking of the doors once the key is removed
Beep confirmation on locking the car. :cool:
Title: Re: Superchips & JKM day out 6/10
Post by: Saint Steve on 09 October 2008, 19:28
I have highline John, so the one blip is already set on mine, but the other 3 sound cool. i will ask stu to fix it for me  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 09 October 2008, 20:03
Enable one plip opening of all doors and boot - two plips used to drive me mad as the wife used to try and rip the handle off!
Auto locking of the doors once over 10mph
Auto unlocking of the doors once the key is removed
Beep confirmation on locking the car. :cool:

lol, me too
Title: Re: Superchips & JKM day out 6/10
Post by: vRStu on 10 October 2008, 06:57
What are the best bits to have enabled from Vag-com, im at vRStu's tommorrow, and he has it so might just ask him to enable some bits that are worth switching on.

Oh you are eh  :grin:
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 10 October 2008, 12:14
Auto unlocking of the doors once the key is removed

That aint so clever - basically an invitation for any scrote, or worse to open your doors.  Just dont get the need for that one, as the internal door release unlocks the door anyway!  :rolleyes:
Title: Re: Superchips & JKM day out 6/10
Post by: Rhyso on 10 October 2008, 12:18
Auto unlocking of the doors once the key is removed

That aint so clever - basically an invitation for any scrote, or worse to open your doors.  Just dont get the need for that one, as the internal door release unlocks the door anyway!  :rolleyes:

its called convenience and when people aren't used to it they get a little scared at being locked in  :tongue:

that and it saves them ripping off my handles in an effort to get out  :laugh: :laugh:
Title: Re: Superchips & JKM day out 6/10
Post by: john_o on 10 October 2008, 12:28
car jacking is becoming an increasingly widespread problem as its easier than breaking in sometimes.
I heard directly from more than one police officer that high performance golfs are a high risk target at the moment. GTI and R32's
I suggest you consider keeping the convenience lock enabled.
The only unlocking one door ,alos stops the scrote jumping into the passenger seat as you go to drive away in the morning!

just my 2p
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 10 October 2008, 12:50
Auto unlocking of the doors once the key is removed

That aint so clever - basically an invitation for any scrote, or worse to open your doors.  Just dont get the need for that one, as the internal door release unlocks the door anyway!  :rolleyes:

its called convenience and when people aren't used to it they get a little scared at being locked in  :tongue:

The only convenience that function serves is for car theives!  :rolleyes:

that and it saves them ripping off my handles in an effort to get out  :laugh: :laugh:

Then give em a slapping.  Beat them into the "knowledge" and they will soon cherish your door handles.  In all seriousnous, for the single door unlock, when you press the plip twice, you can hear the locks release anyway, so unless they are deaf, you you live at the end of heathrow runway, then it shouldn't be a prob.
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 10 October 2008, 12:52
car jacking is becoming an increasingly widespread problem as its easier than breaking in sometimes.
I heard directly from more than one police officer that high performance golfs are a high risk target at the moment. GTI and R32's
I suggest you consider keeping the convenience lock enabled.
The only unlocking one door ,alos stops the scrote jumping into the passenger seat as you go to drive away in the morning!

just my 2p

Agrred, but I think you meant to say keep the convenience mode disabled! :wink:  :tongue:  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 10 October 2008, 13:09
if i was a carjacker i would just bang the driver on the head, most of them are pretty clued up on this sort of locking system so wouldnt go for the passenger side anyway, locking as you drive away is a must of course
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 10 October 2008, 15:27
if i was a carjacker i would just bang the driver on the head, most of them are pretty clued up on this sort of locking system so wouldnt go for the passenger side anyway, locking as you drive away is a must of course

Sound like an expert there!  :shocked:  :wink:

In all serious, this is one of the main reasons why I have Tracker on both, and have a Cat 5 one on the RS, so even if they had the keys, the tracker would still be activated immediately.  Sadly, though, the convenience module on Audis is different from Dubs, in that if you set it to autolock, then it will always auto unlock too!  So that is disabled on the RS.  :rolleyes:
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 10 October 2008, 15:41
if i was that worried I would get a anti hijack kit, let them take it then call for back up and wait for the engine to cut out  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: Greenouse on 10 October 2008, 19:32
Shaun, Stage two now loaded  :evil:

I agree it seems smoother (only a limited drive in rush hour) If I didn't know any better (I don't! ) I'd say the torque spread was wider...........
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 10 October 2008, 19:35
Shaun, Stage two now loaded  :evil:

I agree it seems smoother (only a limited drive in rush hour) If I didn't know any better (I don't! ) I'd say the torque spread was wider...........

yeh, did you get it free ?, its took a bit of getting used to as i think you can confuse sudden burts of power as powerfull (like old map did), this just seems to have constant steady boost all over the range, still more testing to go but im happy
Title: Re: Superchips & JKM day out 6/10
Post by: Greenouse on 10 October 2008, 20:03
Shaun, Stage two now loaded  :evil:

I agree it seems smoother (only a limited drive in rush hour) If I didn't know any better (I don't! ) I'd say the torque spread was wider...........

yeh, did you get it free ?, its took a bit of getting used to as i think you can confuse sudden burts of power as powerfull (like old map did), this just seems to have constant steady boost all over the range, still more testing to go but im happy

Yeh was free. I know what you mean, the first time I tried to boot it I thought it had reverted back to standard, but as you say it needs getting used to! Wheelspinning in third in the dry whilst doing about 40!!  :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: RedRobin on 10 October 2008, 20:36
Wheelspinning in third in the dry whilst doing about 40!!  :evil:

....Is that the type of map you like?
Title: Re: Superchips & JKM day out 6/10
Post by: Greenouse on 10 October 2008, 20:47
Wheelspinning in third in the dry whilst doing about 40!!  :evil:

....Is that the type of map you like?

Being the only map I've ever had I'd have to say yes Robin. The TC picks it up ok but there's a definate power hike over the first map.
Title: Re: Superchips & JKM day out 6/10
Post by: 182_blue on 10 October 2008, 20:51
Wheelspinning in third in the dry whilst doing about 40!!  :evil:

....Is that the type of map you like?

haha, there is a thing called throttle control  :laugh:
Title: Re: Superchips & JKM day out 6/10
Post by: RedRobin on 10 October 2008, 20:53
Wheelspinning in third in the dry whilst doing about 40!!  :evil:

....Is that the type of map you like?

Being the only map I've ever had I'd have to say yes Robin. The TC picks it up ok but there's a definate power hike over the first map.

....It's just that I prefer to get the power down with a minimum of wheelspin, especially in the higher gears.
Title: Re: Superchips & JKM day out 6/10
Post by: Greenouse on 10 October 2008, 20:55
As Shaun said, I can easily get over 36mpg so I know how to use the throttle as and when required  :wink:
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 10 October 2008, 21:07
having tested out stage 2 on mine for a few drives I am still not overly happy, true it seems alot more smoother especially in lower gears and you seem to be going faster without booting it so much, but im not sure who else is using stage 2 bf with dsg, but 1-2 seems good and same with 2-3, but 3-4, 4-5 and 5-6 there is so much of a delay when accelerating right up to the red line and changing up using paddles, you get close to red line change up and with foot firmly on the throttle it seems to cut out for a few seconds before the higher gear kicks in then its all good, but still there was not so much a delay with old map, it almost feels like the delay when using a manual  :tongue:

acceleration to 60 and 80 seems quicker but top end from 80 to 120/140 it seems to take longer than previous map, need to get this on rollers to really see what a difference it makes I also think i need to run it in more on the new map and see if it improves and also try in s mode is any better.

will see, if to no avail revo here i come  :grin:
Title: Re: Superchips & JKM day out 6/10
Post by: Greenouse on 10 October 2008, 21:10
Where are you James? Come along to the Dynodynamics RR on the 1st Nov

http://www.golfgtiforum.co.uk/index.php?topic=93884.0
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 10 October 2008, 21:19
in london greenouse, will look in to it, though i think i am on a stag weekend the last one in oct, sunny brighton for a few days :evil:
Title: Re: Superchips & JKM day out 6/10
Post by: Greenouse on 10 October 2008, 21:22
Can't argue with that  :wink:

Can't really comment on the stage 2 as I've only done a couple of miles. It might be worth you talking to SC and asking about the hesitation. They cannot be any more helpfull when Iv'e spoken to them.  :smiley:
Title: Re: Superchips & JKM day out 6/10
Post by: Teutonic_Tamer on 10 October 2008, 21:42
having tested out stage 2 on mine for a few drives I am still not overly happy, true it seems alot more smoother especially in lower gears and you seem to be going faster without booting it so much, but im not sure who else is using stage 2 bf with dsg, but 1-2 seems good and same with 2-3, but 3-4, 4-5 and 5-6 there is so much of a delay when accelerating right up to the red line and changing up using paddles, you get close to red line change up and with foot firmly on the throttle it seems to cut out for a few seconds before the higher gear kicks in then its all good, but still there was not so much a delay with old map, it almost feels like the delay when using a manual  :tongue:

acceleration to 60 and 80 seems quicker but top end from 80 to 120/140 it seems to take longer than previous map, need to get this on rollers to really see what a difference it makes I also think i need to run it in more on the new map and see if it improves and also try in s mode is any better.

will see, if to no avail revo here i come  :grin:

Sounds like SC have put in some kind of torque limitation to protect the DSG.  Does it do this in "D" mode with kick down?
Title: Re: Superchips & JKM day out 6/10
Post by: GtiJames on 10 October 2008, 21:49
not yet tried will give it a wizz tomo as gonna give it a good long run see if it improves