GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: scottio on 31 December 2019, 11:16
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Hi All,
I have a 2016 manual PP GTI which has done around 15K.
A couple of months back my car stopped engaging in 6th gear (no power when accelerating and just high revs) It was 2 months out of Warranty and after checking various things I ended up getting the gearbox checked, changed 5th and 6th and the clutch although from inspection there was not very much they could see wrong. I still have the 6th gear issue but no one can say why. All other gears working fine.
Spend nearly 2k checking this out been to VW, independent dealers and a transmition specialist who thinks it must be electrical since everything else looks good.
Cant really afford to pump more money into it so before I have to trade it I was wondering if anyone else has ever heard or seen of similar.
Cheers
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Can't help with any experience of your specific issue. But i'd be having a right old moan to VW about it. A car that's so recently outside warranty shouldn't be suffering an issue like that. Especially given its low mileage, unless it has been abused or neglected in some way :sad:
Good luck getting it sorted, i don't think it'd be unreasonable to expect some good will from VW towards the cost.
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Does the mk7 not have a 60k drivetrain warranty
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No just a standard 3 year warranty.
I have written to VW and called but was told it was outside the warranty.
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Did it come from a VW main dealer Das Welt ? My dealing with a issues OOW if they have the ability to assist in this sort of situation
hope it has a favourable outcome
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I bought it from Evans hallshaw so not a VW dealer.
I love the car but its just costing big money to find the issue I don't really want to sell but I don't want to risk this issue getting any worse
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This is a pretty horrific story. You’ve been treated rather badly by the people who have worked on the car up to now. Starting from where you are, after the work already done on the car, you can, assuming the work to have been done correctly, discount the gearbox itself and the clutch. How this could be an electrical fault I cannot imagine! That leaves the gear selector linkage, which could be out of adjustment. What does the gearstick feel like, when you attempt to select 6th gear?
How long have you had the car and what sort of warranty did you get with it? You would have been better advised to take this problem straight to VW when it first occurred, as it shouldn’t have happened with such a low mileage car. Assuming that you have had it serviced properly, they would probably have been sympathetic. As it is, a lot of things have been done to the car which muddy the water.
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It was fine for the first 5 months I had it so I don't think this was a previous issue as would have just been fixed under the standard warranty.
It goes into 6th fine there is no crunching or sticking and all linkegages have been checked twice before the actual gearbox was worked on. It just doesn't seem to engage any power and just revs and goes down the gears on the central console once you try to drive it in 6th. There is also a burning electric kind of smell I've had a few times when the air con is on but I don't see anything obvious.
It had a full VW service history and one previous owner although who knows what was done then.
I looked online for weeks to see anything like it on the forums but doesn't seem to be something that anyone has had that I can see, just really unlucky I guess.
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How long have you had the car? Should Evans Halshaw not be helping?
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Now I’m confused. ”It just doesn't seem to engage any power and just revs and goes down the gears on the central console once you try to drive it in 6th.“ You said it was a manual, so how does it go down the gears on the central console?
A problem with a DSG gearbox would be easier to comprehend, but a lot more expensive to put right!
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I took it to EH to start with and they ran a diagnostic and said it was a gear issue and because it wasn't in warranty I'd be best to take it to a VW garage which I
did next.
When you change gears it tells you which one you are in or should go to next on the central console and when I put it in 6th and accelerate it high revs and the gear numbers change on the display.
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Ya I’m also confused how the car is going down the gears in the centre console. Is the car a manual or a DSG auto ?? :undecided: :rolleyes:
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Ok I get you now it’s the recommended gear change thing in the dash. Surely your dealer needs to be sorting this out and not fobbing you off to VW. tile to play hardball with them I think !
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The gear number indicator is not the problem. All that does is compare the engine speed (revs) with the road speed. Your engine speed goes up, with constant road speed, so the indicator thinks you are in a lower gear.
What you are describing sounds like a slipping clutch. This can first show itself at low speed in high gears because it is trying to transmit high torque.
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It sounds like a slipping clutch but I had that replaced when the gearbox was out just before christmas so I know it isn't that or the manual gearbox itself. The guy who done the gearbox thinks it can only be something electrical/software related since mechanical wise there is no issues he can find.
Drove many cars for years and never had anything like this but it is my first Golf.
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Where in the country are you
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Live in Scotland
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Just a thought but I have heard about faulty new clutches, was it a genuine part or aftermarket.
My old method for testing for a slipping clutch / weak springs etc was to have it in 2nd or 3rd gear keep the revs constant and low and then floor the throttle to push as much torque through from the engine and see if the revs climb sharply in addition to the throttle input.
I really don't understand how it could be electrical , it's a manual gearbox and clutch.
An odd one this given the work you've had done.
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There is also a burning electric kind of smell I've had a few times when the air con is on but I don't see anything obvious.
Do you know what a burning clutch smells like?
That's not me being sarcastic - is it that smell?
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Here's two videos of what is happening when I try to go into 6th and accelerate.
https://youtu.be/nuwUBq9qZp8
https://youtu.be/DbTvjDqZw7s
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What happens if you put in 6th and let the clutch up with no power.
Do the revs drop to idle, or match road speed.
Is there any engine braking etc.
The video just looks like either no gear engaged at all or badly slipping clutch.
However if slipping like that i would expect it to do so in other gears.
I cant understand how that can be anything but mechanical.
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If I put it into 6th and apply no acceleration it doesn't high rev, it goes into gear but as soon as you try to keep the speed up and apply power it revs out like the video.
I had a genuine clutch put it when the gearbox was out. It doesn't seem to be the clutch since it done this on the old clutch too (which was fine when they took it out). All other gears work fine with no issues.
Not sure where to go from here, might just have to trade it in and take the hit.
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If you take up to 70mph in 5th and then put in 6th and coast, are the revs at idle or do they match to the road speed and reduce with road speed.
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Is or was the car ever remapped ?
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It just drops speed as any pressure on accelerator it high revs.
I've not had it mapped but no idea if the owner before me had it done.
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It just drops speed as any pressure on accelerator it high revs.
But doesn't drop straight to zero revs?
That its 6th gear specific really has to sound like the linkage doesn't it? That's the only thing I can think of.
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I too can't see how this can be anything other than a mechanical issue. OP - has the gearbox been removed and examined internally? Have a watch of this video. https://www.youtube.com/watch?v=2Mchpzh7NiQ Albeit an earlier transmission, I doubt they have changed much, at 1m25s they state that the shift forks can break, this could be the most cause of the problems you describe.
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Yes gear box was taken out and inspected with no issues found but replaced 5th and 6th gear and lineages to see if they were the cause and also new clutch put in to rule that out.
Like people are saying I don't think it can be anything other than mechanical but told everything is in perfect working order on that side. Can't see how it could be anything else
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That's really odd, do you have full confidence in the garage that stripped the gearbox? It might be worth speaking to these people - http://www.inde-tech.co.uk/ . They rebuilt my Audi's gearbox a few years ago and get excellent reviews. I appreciate they may not be conveniently located but they may be able to advise you and if convinced, it might be worth a trip down to them or get someone reputable but more local to check what they suggest. Must be incredibly frustrating for you.
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Yeah they do all the contract work for Police Scotland and a few other councils in Scotland. I don't think I can afford to get the gearbox taken out again because its over a grand in labour ect.
I've hit a brick wall with it and I'll probably have to take the hit on it at trade. I called VW again today but no call back as yet and doubt I'll get one.
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Watching those clips the engine isn't under any load at all, just like reving in neutral.
It does sound like 6th isn't being selected at all.
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Watching those clips the engine isn't under any load at all, just like reving in neutral.
It does sound like 6th isn't being selected at all.
Yes. Watched them a few times and, together with scottio’s description of what happens, I’d agree that 6th is not being selected. Points to a linkage problem, either inside or outside of the gearbox. You need someone to look at it who will spend the time to do a proper diagnosis, before taking stuff apart. As the saying goes, it’s not rocket science! So far you have been very badly advised and, frankly, taken to the cleaners for unnecessary work. From here, you need to get the thing fixed, before selling. The going rate for a car with an undiagnosed missing 6th gear will be horrendous!
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Yeah they do all the contract work for Police Scotland and a few other councils in Scotland. I don't think I can afford to get the gearbox taken out again because its over a grand in labour ect.
I've hit a brick wall with it and I'll probably have to take the hit on it at trade. I called VW again today but no call back as yet and doubt I'll get one.
If you’re near Glasgow I can have it looked at but whoever charged over a grand in labour to remove and refit the box was taking the piss
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Cheers. I live in Motherwell so not far
When he took it out he replaced linkages and both 5th and 6th gears plus the new clutch so the invoice says.
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So the garage knew what the problem was, did all that work and returned it with the fault exactly as it was? Did they admit it wasn't fixed or leave you to find out? Did they say they found something broken? It sounds suspiciously like they have just changed parts on the off chance they would solve the problem rather than fix the problem. If that is the case I really think you need to get the car in to a specialist for a proper diagnosis. I realise there's been a big bill already but it'll be nothing compared with the loss if the car is sold as is.
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What WATTS said.
If they did all the work and gave it back in the same condition, that's horrendous.
They should be either fixing it (although i wouldn't let them near it if it was me) or contributing / paying someone who knows what their doing to sort it.
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Cheers. I live in Motherwell so not far
When he took it out he replaced linkages and both 5th and 6th gears plus the new clutch so the invoice says.
What garage did you use
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Alpine Transmissions in Bothwell.
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Alpine Transmissions in Bothwell.
Well if you dropped your car off at them to fix and it’s not done why have they charged you
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The going rate for a car with an undiagnosed missing 6th gear will be horrendous!
When I sold my previous car to webuyanycar.com they just started it up, moved it a foot forward and a foot backward and then turned it off. :whistle:
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The going rate for a car with an undiagnosed missing 6th gear will be horrendous!
When I sold my previous car to webuyanycar.com they just started it up, moved it a foot forward and a foot backward and then turned it off. :whistle:
Well I can assure you they don't do that now.
I went to them a year ago and they did everything to knock money off the internet price, oh and I'm talking a car worth £300. Took it for a run to check all the gears, yes that's exactly what he said to me. In the end the price fell away from the internet price by so much I lost my patients with them and told them I wasn't interested in their deal. I wasn't doing it for the money I was doing it to keep a good cheap reliable car on the road for an owner that couldn't afford anything other. In the end I drove it to a scrap yard and the price was £20 more than webuyanycar.
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The going rate for a car with an undiagnosed missing 6th gear will be horrendous!
When I sold my previous car to webuyanycar.com they just started it up, moved it a foot forward and a foot backward and then turned it off. :whistle:
Well I can assure you they don't do that now.
I went to them a year ago and they did everything to knock money off the internet price, oh and I'm talking a car worth £300. Took it for a run to check all the gears, yes that's exactly what he said to me. In the end the price fell away from the internet price by so much I lost my patients with them and told them I wasn't interested in their deal. I wasn't doing it for the money I was doing it to keep a good cheap reliable car on the road for an owner that couldn't afford anything other. In the end I drove it to a scrap yard and the price was £20 more than webuyanycar.
That’s good to know, I sold mine in 2017 the week before I picked my Golf up so either my guy was lazy or practices have changed.
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Has there been any more developments with the OP's issue or has he got rid? :whistle:
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Not got rid yet, it's going back into the garage tomorrow so they can have another look at it.
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Not got rid yet, it's going back into the garage tomorrow so they can have another look at it.
I really hope it goes well for you this time :smiley:
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Not got rid yet, it's going back into the garage tomorrow so they can have another look at it.
I really hope it goes well for you this time :smiley:
Me too, you deserve better!
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Not got rid yet, it's going back into the garage tomorrow so they can have another look at it.
hope you get a better result this time, I don't know how you are sounding so calm about this after paying out silly money so far!! :shocked: Are they doing this FOC for the poor attempts at repair so far?
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No point going mental, not going to change where I am with car at this point, it was VW who said it was a gearbox issue initially so it has to be something wrong in that area. I will speak to the guy tomorrow and make sure I wont be charged for anything further.
Worst comes to the worse I will just have to trade it in (no one has ever test drove my previous 4 cars I have sold previous when using dealerships most recently a 15k Focus ST, just a quick look around and ignition start and that's that). Hopefully wont come to that point though
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No point going mental, not going to change where I am with car at this point, it was VW who said it was a gearbox issue initially so it has to be something wrong in that area. I will speak to the guy tomorrow and make sure I wont be charged for anything further.
Worst comes to the worse I will just have to trade it in (no one has ever test drove my previous 4 cars I have sold previous when using dealerships most recently a 15k Focus ST, just a quick look around and ignition start and that's that). Hopefully wont come to that point though
I'm not talking about going mental because I agree I don't think that gets you anywhere except getting peoples backs up that you are relying on helping you, but it would absolutely be testing my patience, nothing worse than car issues you can't get rid of!! :sick:
I had a 4 year old VW toe rag before my Golf R and I was already tempted with a golf when the Toe rag developed a wheel wobble at any speed above 32mph, I tried everything to cure it, wheel balancing, new tyres, swapped wheels over front to back, drive shafts checked you name it..... in the end took it to the main dealer she turned it around in the car park and offered me 2 grand more in part ex than I expected!!! :grin: even if they did discover any issues afterwards it's no skin off their noses its just straight off to the block! (auction)
all the best whatever happens!
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Not got rid yet, it's going back into the garage tomorrow so they can have another look at it.
Don't be afraid to use legal action should it be necessary. The small claims court in Scotland is for issues below 5k, it's quite easy and you could get your money back with little effort.
It's easy to just let "them" get away with a poor job but it's harder to fight your own corner but the threat of legal action might just do it for you. Good luck with the next visit but if you get no results an email with legal action might just do the job.......or a refund. A friend used this process to recover the costs of a cam belt replacement , that turned out months later wasn't done, on a Lexus SC430 ......it worked for him the mere threat and consequences going into the public domain meant they gave him his money back.
Good luck 👍