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Model specific boards => Golf mk7 => Topic started by: Burger81 on 23 October 2017, 18:12

Title: Software update on car....will it affect my remap?
Post by: Burger81 on 23 October 2017, 18:12
I think this is probably a stupid question but I have a service booked in a few weeks and VW have said there is a software update needed for the parking brake.

Does this interfere with my revo stage 1 map? I would doubt it will but I’m curious anyway.

Anyone know?
Title: Re: Software update on car....will it affect my remap?
Post by: fredgroves on 24 October 2017, 09:04
I don't think its that component that they will flash with new code. There are a number of distinct modules with code on the canbus, not just one.

The map will be on the engine ECU module.
Title: Re: Software update on car....will it affect my remap?
Post by: rwleigh on 26 October 2017, 20:18
I think this is probably a stupid question but I have a service booked in a few weeks and VW have said there is a software update needed for the parking brake.

Does this interfere with my revo stage 1 map? I would doubt it will but I’m curious anyway.

Anyone know?

Are you planning on leaving the stage 1 map on your car when it goes in then?

My REVO dealer told be to bring mine in before it goes in for its annual service so he could flash the stock map on it and then reflash the stage 1 after the service...
Title: Re: Software update on car....will it affect my remap?
Post by: MikeP on 26 October 2017, 21:49
I’d strongly advise you to have the car flashed back to stock before taking the car into the dealer. The VW diagnostic system can detect any changes to the software from standard. This is then updated by the VW central system and a record created that non-standard software was found on the vehicle. That could impact any future warranty claim.

As a Revo dealer, I accept that customer cars will need to be flashed multiple times to keep the warranty intact. Generally I make no charge to my customers for this, as it’s good customer service. But I can’t speak for other dealers.

Hope this helps.
Title: Re: Software update on car....will it affect my remap?
Post by: Burger81 on 27 October 2017, 08:50
Hmm interesting guys, thanks for the input. I’ll go see my Revo guy and see what he says.

I thought even if put back to stock you can still tell it’s been mapped anyway? I’m aware it’ll affect the warranty but I was happy to accept this as I don’t foresee any issues with the engine going pop with just a stage 1. My Revo guy said the engines are really solid with this power output.
Title: Re: Software update on car....will it affect my remap?
Post by: Finglonga on 27 October 2017, 11:06
Makes no difference if flashed back to normal or left with the map on it will still show the TD1 code showing the ECU has been overwritten. For most warranty work VW UK asks them to check for it before giving authorisation to be given.
Title: Re: Software update on car....will it affect my remap?
Post by: I wanted a GTi on 27 October 2017, 13:09
Makes no difference if flashed back to normal or left with the map on it will still show the TD1 code showing the ECU has been overwritten. For most warranty work VW UK asks them to check for it before giving authorisation to be given.

They still have to prove that the map was the main reason for the problem before they refuse to cover the warranty.
Title: Re: Software update on car....will it affect my remap?
Post by: scanesare on 27 October 2017, 14:22
Makes no difference if flashed back to normal or left with the map on it will still show the TD1 code showing the ECU has been overwritten. For most warranty work VW UK asks them to check for it before giving authorisation to be given.

They still have to prove that the map was the main reason for the problem before they refuse to cover the warranty.

I am pretty sure they are in no obligation of proving anything to anyone if you request warranty on powertrain items and your car is flagged. They can and will simply deny it and good-luck fighting them arguing it was not the extra load that caused it but their design. Even though I would love it to be the case, manufacturers are not providing warranty based on a per-case failure analysis (for example a blown turbo) that will conclude whether it was under-designed or mis-used. The only condition that needs to be met is that the hardware has not been tampered with full-stop. This works the other way round though although it's less frequent: If you can mis-use it while still being completely stock then they have to cover you regardless.
Title: Re: Software update on car....will it affect my remap?
Post by: I wanted a GTi on 27 October 2017, 15:37
Makes no difference if flashed back to normal or left with the map on it will still show the TD1 code showing the ECU has been overwritten. For most warranty work VW UK asks them to check for it before giving authorisation to be given.

They still have to prove that the map was the main reason for the problem before they refuse to cover the warranty.

I am pretty sure they are in no obligation of proving anything to anyone if you request warranty on powertrain items and your car is flagged. They can and will simply deny it and good-luck fighting them arguing it was not the extra load that caused it but their design. Even though I would love it to be the case, manufacturers are not providing warranty based on a per-case failure analysis (for example a blown turbo) that will conclude whether it was under-designed or mis-used. The only condition that needs to be met is that the hardware has not been tampered with full-stop. This works the other way round though although it's less frequent: If you can mis-use it while still being completely stock then they have to cover you regardless.

Been there and done it, they refused to cover a broken driveshaft because I had the car remapped along with some other mods. Quick letter from my solicitor to VW UK asking them to proved that the modifications were the cause of the failure. They obviously couldn't as we knew and the work was covered along with a goodwill gesture to cover my solicitor costs.
Title: Re: Software update on car....will it affect my remap?
Post by: scanesare on 28 October 2017, 00:01
Been there and done it, they refused to cover a broken driveshaft because I had the car remapped along with some other mods. Quick letter from my solicitor to VW UK asking them to proved that the modifications were the cause of the failure. They obviously couldn't as we knew and the work was covered along with a goodwill gesture to cover my solicitor costs.

Well very good for you but it still doesn't mean this will be the case for every other failure, I think you were quite lucky in that occasion for whatever reason VW UK did not decide to take this further. For example, it can be that they were aware of some bad shafts  out there and did not want to give more publicity but try a blown engine or turbo and I'm afraid you wouldn't have the same luck. There were (are?) bad turbos in the earlier MK7 GTI and R and VW was very much aware of them and replacing failed ones under warranty but not on mapped cars even though the map had nothing to do with that. People have also reported warranty rejections on far less power-train related items because of remaps so again, I think you were rather fortunate.
Title: Re: Software update on car....will it affect my remap?
Post by: I wanted a GTi on 28 October 2017, 12:48
Been there and done it, they refused to cover a broken driveshaft because I had the car remapped along with some other mods. Quick letter from my solicitor to VW UK asking them to proved that the modifications were the cause of the failure. They obviously couldn't as we knew and the work was covered along with a goodwill gesture to cover my solicitor costs.

Well very good for you but it still doesn't mean this will be the case for every other failure, I think you were quite lucky in that occasion for whatever reason VW UK did not decide to take this further. For example, it can be that they were aware of some bad shafts  out there and did not want to give more publicity but try a blown engine or turbo and I'm afraid you wouldn't have the same luck. There were (are?) bad turbos in the earlier MK7 GTI and R and VW was very much aware of them and replacing failed ones under warranty but not on mapped cars even though the map had nothing to do with that. People have also reported warranty rejections on far less power-train related items because of remaps so again, I think you were rather fortunate.

Not really lucky, it is just a case of law and knowing your rights. He himself (my solicitor) had a problem with his RS3 that was mapped and had a problem with his engine and Audi refused to cover the warranty and he asked them to prove that the map was the cause of the problem and again they couldn't prove it and he had a new engine fitted.

If your car has been remapped then the only thing that they can refuse warranty on is the ECU. A very good solicitor is worth his weight in gold or as in my case worth his weight in beer as he is a friend.
Title: Re: Software update on car....will it affect my remap?
Post by: scanesare on 28 October 2017, 16:15
Not really lucky, it is just a case of law and knowing your rights. He himself (my solicitor) had a problem with his RS3 that was mapped and had a problem with his engine and Audi refused to cover the warranty and he asked them to prove that the map was the cause of the problem and again they couldn't prove it and he had a new engine fitted.

If your car has been remapped then the only thing that they can refuse warranty on is the ECU. A very good solicitor is worth his weight in gold or as in my case worth his weight in beer as he is a friend.

What can I say, I am not living or much related to the UK so I have to assume either your friend has some good connections or VW UK must be offering some special warranty with ultra customer friendly terms that I'm not aware of :smiley: In the rest of the world, I've never heard of a case where the warranty terms were clearly violated but the manufacturer still had to prove the remap caused the failure. It's the other way round and I have instead heard of several stories where the customer himself had to go a really long way to prove to VW that the failure was not related to the remap, and even then it was more a matter of a "good-will" gesture than actually using your rights as those are lost the moment you flash. To be honest that makes sense both ways. If the terms stated that for VW to reject warranty they would have to prove what caused the failure they could probably come up with good excuses on rejecting warranty even on failures that would otherwise be covered, just because of some sort of user error/mis-use. As it is now: "don't alter it and it's covered for all use scenarios"  it works for the majority except for people that are into modding...

I do remember not that long ago in the 1.4 TSI twinchargers that even though they widely suffered from high oil consumption and lost cylinders, several cases were refused any warranty work due to them being mapped. There was even a group move against VAG on the matter that never bore any fruit, that was in the UK actually. So yeah, although I'm not doubting your story I can't see it being the norm.
Title: Re: Software update on car....will it affect my remap?
Post by: I wanted a GTi on 28 October 2017, 17:13
It's just the law which he is rather good at.

I had a problem a few years back with a bad screen on my iPhone 6 and apple refused to replace it because I had jailbroken it. Again he done his thing and I got my new phone and apple stopped refusing warranty on jailbroken devices.
Title: Re: Software update on car....will it affect my remap?
Post by: scanesare on 28 October 2017, 18:36
It's just the law which he is rather good at.

I had a problem a few years back with a bad screen on my iPhone 6 and apple refused to replace it because I had jailbroken it. Again he done his thing and I got my new phone and apple stopped refusing warranty on jailbroken devices.

Could well be, but that would imply both Apple and VW have rather weak legal teams if people could in principle bypass warranty requirements with just a good lawyer. And I find it very hard to believe. I guess it's something that has to do with UK-specific legislation and how each product's availability/warranty terms are adapted when it goes on sale in the UK? I'm pretty sure those cases would be very hard to have a successful outcome elsewhere. Think we already got quite off-topic!
Title: Re: Software update on car....will it affect my remap?
Post by: robtt on 28 October 2017, 20:18
Hmm , relying on a good solicitor for breaking a contract seems a risky idea. If you loose your court case, just remember you wil pay both sides costs and the repair bill to your car. Go ahead ,the hot shot solicitor will not lose his costs  ,whatever the outcome .
Title: Re: Software update on car....will it affect my remap?
Post by: mcmaddy on 28 October 2017, 22:26
It's about proving and cause which in both cases mentioned both VW and Apple couldn't do. How can a software change to an apple product mean the screen is no longer under warranty. All they are hoping is the soft touch UK just roll over and walk away.
Title: Re: Software update on car....will it affect my remap?
Post by: I wanted a GTi on 29 October 2017, 11:54
It's about proving and cause which in both cases mentioned both VW and Apple couldn't do. How can a software change to an apple product mean the screen is no longer under warranty. All they are hoping is the soft touch UK just roll over and walk away.

That is exactly the case, most times when they refuse warranties the customer will roll over and take it. Knowing your rights can be very handy.
Title: Re: Software update on car....will it affect my remap?
Post by: I wanted a GTi on 29 October 2017, 12:01
Hmm , relying on a good solicitor for breaking a contract seems a risky idea. If you loose your court case, just remember you wil pay both sides costs and the repair bill to your car. Go ahead ,the hot shot solicitor will not lose his costs  ,whatever the outcome .

Braking what contract? VW are smart enough to know when they can't win and there was no mention of court, a letter was sent to them and they agreed to cover the warranty and gave me a goodwill gesture to cover my costs. Although it didn't cost me anything but then I wasn't going to tell them that.
Title: Re: Software update on car....will it affect my remap?
Post by: Watts on 29 October 2017, 12:06
Hmm , relying on a good solicitor for breaking a contract seems a risky idea. If you loose your court case, just remember you wil pay both sides costs and the repair bill to your car. Go ahead ,the hot shot solicitor will not lose his costs  ,whatever the outcome .

Braking what contract? VW are smart enough to know when they can't win and there was no mention of court, a letter was sent to them and they agreed to cover the warranty and gave me a goodwill gesture to cover my costs. Although it didn't cost me anything but then I wasn't going to tell them that.

I want your friend to be my friend too :whistle:
Title: Re: Software update on car....will it affect my remap?
Post by: I wanted a GTi on 29 October 2017, 12:10
Hmm , relying on a good solicitor for breaking a contract seems a risky idea. If you loose your court case, just remember you wil pay both sides costs and the repair bill to your car. Go ahead ,the hot shot solicitor will not lose his costs  ,whatever the outcome .

Braking what contract? VW are smart enough to know when they can't win and there was no mention of court, a letter was sent to them and they agreed to cover the warranty and gave me a goodwill gesture to cover my costs. Although it didn't cost me anything but then I wasn't going to tell them that.

I want your friend to be my friend too :whistle:

He can be anyone's friend for the right amount of those new plastic £20 notes :grin:
Title: Re: Software update on car....will it affect my remap?
Post by: rwleigh on 01 November 2017, 13:16
Hmm interesting guys, thanks for the input. I’ll go see my Revo guy and see what he says.

I thought even if put back to stock you can still tell it’s been mapped anyway? I’m aware it’ll affect the warranty but I was happy to accept this as I don’t foresee any issues with the engine going pop with just a stage 1. My Revo guy said the engines are really solid with this power output.

Any update on this Burger... Have you been back to see your REVO dealer for clarification?
Title: Re: Software update on car....will it affect my remap?
Post by: Burger81 on 01 November 2017, 13:52
Yeh so my Revo dealer said the brake software update shouldn’t affect the remap. He said I can pop in after it’s done and they can hook the ecu up to double check nothing untoward has happened.

Very good service from them I thought. If something goes wrong he said they can just reflash it back on so it’s not an issue.

I’m sure I’ll be able to tell if the map has gone back to stock anyway once I drive it!
Title: Re: Software update on car....will it affect my remap?
Post by: rwleigh on 01 November 2017, 17:01
I'm sure you will be able to tell, mine is night and day different from stock to 370bhp!  :cool:

So are you leaving the stage 1 map on when it goes in?
Title: Re: Software update on car....will it affect my remap?
Post by: Burger81 on 01 November 2017, 20:13
Yeh i'm leaving it on. As others have said it can still be detected by VW and i'm not worried about my warranty as the car is only 11000 miles old.

I have an uprated torque mount and my Revo guy said the TSI engine is barely straining with 300bhp. So I can't foresee anything to worry about.

How does your's handle 370bhp through the front wheels?
Have you got a separate thread on your car?

Title: Re: Software update on car....will it affect my remap?
Post by: rwleigh on 01 November 2017, 20:18
I think I might leave mine on then but just turn it down to stock with the sps. Mine handles 370 well, I'd recommend it to any other CS owners.
There was a "who's remapped a CS thread" but I was the only one...  :wink:
Title: Re: Software update on car....will it affect my remap?
Post by: Burger81 on 01 November 2017, 20:23
Is that a stage 1 up to 370bhp?

Does the CS have a bigger turbo than a standard GTI?

I'll check out the thread...
Title: Re: Software update on car....will it affect my remap?
Post by: rwleigh on 01 November 2017, 20:36
Is that a stage 1 up to 370bhp?

Does the CS have a bigger turbo than a standard GTI?

I'll check out the thread...

Ya, stage 1 up to 370bhp due to the R engine with the bigger IS38 turbo plus a few other bits.
http://www.revotechnik.com/product-details/software/volkswagen/golf-vii/294/stage-1 (http://www.revotechnik.com/product-details/software/volkswagen/golf-vii/294/stage-1)

I also have one of these fitted to help hold things in place.
https://www.awesomegti.com/shop-by-brand/034motorsport/034motorsport-billet-aluminium-mqb-dogbone-mount-insert/ (https://www.awesomegti.com/shop-by-brand/034motorsport/034motorsport-billet-aluminium-mqb-dogbone-mount-insert/)
Title: Re: Software update on car....will it affect my remap?
Post by: Burger81 on 01 November 2017, 20:43
Nice. Very nice.

I must admit the Revo map is worth every penny. And i'm also jealous of the rims you have. Austins are so naff in my opinion.

Shame yours cost about £600 a rim from VW! :cry:

Hopefully getting Eventuri induction kit next Feb (looks like a piece of art), VW Racing springs and some Revo RVO19 alloys.

Then thats me done for mods.

I hear that the CS makes a much nicer noise than the standard GTI, is that through the soundaktor or is it genuine do you know?
Title: Re: Software update on car....will it affect my remap?
Post by: rwleigh on 01 November 2017, 20:46
I've turned the sounaktor off with my obdeleven, the exhaust note is better on the CS IMHO.

Pops and bangs at will with practice...  :cool:
Title: Re: Software update on car....will it affect my remap?
Post by: scanesare on 01 November 2017, 21:00
Nice. Very nice.

I must admit the Revo map is worth every penny. And i'm also jealous of the rims you have. Austins are so naff in my opinion.

Shame yours cost about £600 a rim from VW! :cry:

Hopefully getting Eventuri induction kit next Feb (looks like a piece of art), VW Racing springs and some Revo RVO19 alloys.

Then thats me done for mods.

I hear that the CS makes a much nicer noise than the standard GTI, is that through the soundaktor or is it genuine do you know?

Different back-box on the CS and bit louder with a few pops and crackles when pushing it (although they are not constant or tiring at all). Soundaktor should be definitely turned off imo. The noise you get is quite good in fact to not need any artificial BS to enhance it, at least on the CS.

Eventuri? I have seen their pics and vids and yes it looks very cool but probably the worst money/gain mod you could come up with, freaky expensive for what it offers.
Title: Re: Software update on car....will it affect my remap?
Post by: Burger81 on 02 November 2017, 05:38
I have not heard 1 pop or bang from mine....ever. It is a manual though.
On a YouTube video I watched the guy said the engine noise was a lot more pronounced on the CS, he said it was almost like a flat four Subaru.

Ah man, do you have an article or source for that eventuri info?
It’s so hard to find anything concrete on best induction kit for gains or noise.

To be honest I’m more after noise than looking for performance gains as I know it’ll be minimal.
Title: Re: Software update on car....will it affect my remap?
Post by: scanesare on 02 November 2017, 09:19
Most well known CAI's (Revo, APR, Unitronic) will offer an increase in noise but I thought Eventuri is around 30-40% more expensive? Gains are anyway small and similar across all options. I've stopped modifying intakes on my cars so not the best fan of this mod anymore.

A drop-in filter (K&N, aFe) could also give you part of the extra noise you're after for a fraction of the cost but there's the question of how effective filtering they offer in return...
Title: Re: Software update on car....will it affect my remap?
Post by: glorioso2299 on 13 November 2017, 20:53
hi guys , really enjoyed reading this thread ...seeing as clearly you guys have considerable experience with remaps  could i ask your opinion ...?

Im due to get my new 7.5 GTI 6DSG in a cpl of weeks ...one of the first things I want to do and probably the only one is a stage 1 remap which from what Ive seen online will take the performance to a "ridiculous" level for half the price of a PP version and "close" to standard R ?  - Do you agree?

2. Should I work the engine for a few hundred miles prior to having this done ?

3. APR , REVO ....not really in the know but APR seems a front runner ? Any suggestions or advice ( Im in London)

4. Cost  - Been quoted 700 quid give or take ...is this the going rate for stage  1?

5 is it worth it ...honestly ?

Thanks and sorry for all the questions !!

Title: Re: Software update on car....will it affect my remap?
Post by: Poached on 14 November 2017, 09:57
I’d strongly advise you to have the car flashed back to stock before taking the car into the dealer. The VW diagnostic system can detect any changes to the software from standard. This is then updated by the VW central system and a record created that non-standard software was found on the vehicle. That could impact any future warranty claim.

As a Revo dealer, I accept that customer cars will need to be flashed multiple times to keep the warranty intact. Generally I make no charge to my customers for this, as it’s good customer service. But I can’t speak for other dealers.

Hope this helps.

MikeP

Can you add the stock map settings to the SPS?