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Model specific boards => Golf mk7 => Topic started by: Diehammer on 21 September 2017, 20:58

Title: Handing a lease car back to VW finance
Post by: Diehammer on 21 September 2017, 20:58
 :angry: Anyone had any experience of this before? I have ended my lease early and have now ben told that it can be up to 2 weeks until British Car Auctions come to collect it.

I am picking up my new car on the 29th September so will probably end up needing to pay for a weeks insurance on my golf. It would have been far easier for me to just drop it off at their site at Glasgow or Edinburgh.

Still raging that it is going to take 4-6 weeks to get my private plate put on retention as well.
Title: Re: Handing a lease car back to VW finance
Post by: Jeni_R_ on 21 September 2017, 21:43
Im waiting on my cooper sd going away im going to chase up 2moro

Re plates i did mine online on thursday last week and 30seconds later i got my retention cert in my inbox that night plates were changed over and sat morn the v5 came for the mini with otiginal plate details not sure why uve been told 4to6 weeks did u do it online ?

I am just waiting for my v5 for the GTD so i can put my plates on
Title: Re: Handing a lease car back to VW finance
Post by: Diehammer on 21 September 2017, 21:57
Im waiting on my cooper sd going away im going to chase up 2moro

Re plates i did mine online on thursday last week and 30seconds later i got my retention cert in my inbox that night plates were changed over and sat morn the v5 came for the mini with otiginal plate details not sure why uve been told 4to6 weeks did u do it online ?

I am just waiting for my v5 for the GTD so i can put my plates on

Volkswagen finance don't let you do it online as they are the registered keeper and like to charge a £50 admin fee when you put it on a car and another £50 when you take it off. The forms actually get sent to British Car auctions in Peterborough before they send it to Swansea.
Title: Re: Handing a lease car back to VW finance
Post by: Mark V GTD on 21 September 2017, 22:32
Ending the lease early with VWFS was not an issue then? its the pick up and dealing with the private plate is the issue?

How early did you end it and what did they say?
Title: Re: Handing a lease car back to VW finance
Post by: Diehammer on 21 September 2017, 22:48
Ending the lease early with VWFS was not an issue then? its the pick up and dealing with the private plate is the issue?

How early did you end it and what did they say?

It was easy enough to end it. As i am in the last year i only had to pay 55% of the outstanding payments minus interest etc. Still had £2860 to pay and my settlement figure was £1258. Wasn't even planning to get another car until at least February but BMW offering me a brand new X3 20d MSport worth £38'000 for £399 deposit and £399 over 4 years at 0% apr on a pcp meant things had to move quick.

Ended up getting the last 20d in the country  :grin: Still doing 35d for £429 a month if anyone is interested.
Title: Re: Handing a lease car back to VW finance
Post by: Shearer9 on 21 September 2017, 22:53
I've VT'd two back to VWFS this year. Both occasions I had a new deal with them on PCP. One was over 50% total credit payments and had around 75 quid excess mileage to pay. The second had a shortfall to get me to 50% and larger mileage payment and 25 quid "cleaning fee". Which was just BCA topping up their fee. I used some dealer contribution to clear this.

On both I managed to organise handing back at the dealership and BCA collecting from there with no issues. Process takes about 3 weeks.
Title: Re: Handing a lease car back to VW finance
Post by: Diehammer on 22 September 2017, 00:26
I've VT'd two back to VWFS this year. Both occasions I had a new deal with them on PCP. One was over 50% total credit payments and had around 75 quid excess mileage to pay. The second had a shortfall to get me to 50% and larger mileage payment and 25 quid "cleaning fee". Which was just BCA topping up their fee. I used some dealer contribution to clear this.

On both I managed to organise handing back at the dealership and BCA collecting from there with no issues. Process takes about 3 weeks.

How did you go about handing it back to the dealership? I would prefer to do this as my local VW dealer is right across from the BMW dealer.
Title: Re: Handing a lease car back to VW finance
Post by: Mark V GTD on 22 September 2017, 07:49
Thanks for the the responses guys. I am 16 months in to a 24 month lease deal - so you are saying that if I VT'd after say 20 months they would not demand the remaining four payments in full?

i am considering doing that as I will be at my mileage limit then anyway so could avoid extra charges and maybe even new tyres too.
Title: Re: Handing a lease car back to VW finance
Post by: brettblade on 22 September 2017, 08:40
Thanks for the the responses guys. I am 16 months in to a 24 month lease deal - so you are saying that if I VT'd after say 20 months they would not demand the remaining four payments in full?

i am considering doing that as I will be at my mileage limit then anyway so could avoid extra charges and maybe even new tyres too.

Your mileage limit will be pro-rated to the length of time that you've had the car.
Title: Re: Handing a lease car back to VW finance
Post by: Mark V GTD on 22 September 2017, 09:02
Understood, although I think it will still be cheaper as i am also likely to avoid the first Longlife service too.
Title: Re: Handing a lease car back to VW finance
Post by: Jeni_R_ on 22 September 2017, 10:38
Has anyone else had BCA collect a car ? whats the process - do they just come take mileage and off they go or are they quite sniffy and go round the car with a fine tooth comb  :rolleyes:

I am awaiting a call about the mini which i will add is in perfect condition but i modified the car in having the wheels done in black and the bonnet scoop and light surrounds were done in gloss black i did ask though when i bought the car about modifying and the sales woman said it was OK to do
Title: Re: Handing a lease car back to VW finance
Post by: Mark V GTD on 22 September 2017, 11:05
Generally yes - they will make a thorough inspection and record any damage found that is outside the accepted limits of fair wear and tear. Make sure you have the service record up to date also.
Title: Re: Handing a lease car back to VW finance
Post by: FunkyMunky on 22 September 2017, 11:32
Has anyone else had BCA collect a car ? whats the process - do they just come take mileage and off they go or are they quite sniffy and go round the car with a fine tooth comb  :rolleyes:

I am awaiting a call about the mini which i will add is in perfect condition but i modified the car in having the wheels done in black and the bonnet scoop and light surrounds were done in gloss black i did ask though when i bought the car about modifying and the sales woman said it was OK to do

They send BCA out to inspect the car, generally 7-14 days before end of term. They do a fairly thorough inspection and provide you a report with what they find. Any damage or marks they provide a price at that point for the work to be done by them, or they leave you the chance to rectify the damage before they collect at your expense.

Recently had 3 cars go back - they were very fair tbh. Diamond cut alloys with kerb marks were cheaper to let them refurb than get done ourselves - but we found them to be reasonable in their assessments and reasonable on the costs to rectify. On the last 2 cars we had them inspect and take away the next day as we had replacements and it made no sense to wait for them to come back the following week.
Title: Re: Handing a lease car back to VW finance
Post by: fredgroves on 22 September 2017, 11:38
Make sure that you get the acceptable damage list from the lease company - it will tell you what is OK and what is chargeable.

BCA will note EVERYTHING, but not everything is chargeable.

In particular note the bit on windscreen chips - my ex-lease company demanded zero chips and it was cheaper to have a windscreen replacement than to let them charge me!
Title: Re: Handing a lease car back to VW finance
Post by: Jeni_R_ on 22 September 2017, 12:48
Hi no chips on windscreen etc the car is pretty much immaculate

I had the scoop and boot handle done in black which i asked at the time if i could do and Parks Glasgow said yes !

One wheel has a small kerb damage which has been touched up with black paint a sthe wheels were also painted black from original silver

My fear is they ask all this be put back to the way it was surely they wont will they ? the cars 2011 plate has done 58k only has one dent where some KN*B has hit it it is literally on the join of the back panel to where the door opens right on the edge

actually bricking it here :(

full service history
new brake pads and discs (3 weeks ago)
no EM lights
3/4 tank of fuel !!!!!!

Title: Re: Handing a lease car back to VW finance
Post by: fredgroves on 22 September 2017, 13:33
They will pull you on the dent for sure
Title: Re: Handing a lease car back to VW finance
Post by: Jeni_R_ on 22 September 2017, 14:18
They will pull you on the dent for sure

Does it not make a difference that the car is almost 7 years old ? surely the strictness on these things are for 3/4 year old cars ?
Title: Re: Handing a lease car back to VW finance
Post by: fredgroves on 22 September 2017, 14:43
If its leased or PCP they will... but i'd have thought its not if its 2011...

If they are buying it previously unseen, then yes they will knock down the price
Title: Re: Handing a lease car back to VW finance
Post by: Jeni_R_ on 22 September 2017, 14:52
If its leased or PCP they will... but i'd have thought its not if its 2011...

If they are buying it previously unseen, then yes they will knock down the price

It is a PCP car it was bought second hand convinced by the garage PCP was the way to go at the time and being none the wiser went with it but that is a post for another day !!

I called the BVLRA and they said almost 7 years old is quite out of the ordinary  :laugh: fair wear and tear is fair wear and tear he said to see if the car had a report done on it before i got it
Title: Re: Handing a lease car back to VW finance
Post by: Shearer9 on 22 September 2017, 16:59
How did you go about handing it back to the dealership? I would prefer to do this as my local VW dealer is right across from the BMW dealer.

I think your best bet is asking your new dealer if BCA can collect it from them. BCA can collect from anywhere. I have timeline my most recent VT last month below...

Aug 24th - Confirmed car collection date of Sept 1st. Agreed with dealer to leave my current car with them.

Aug 25th - Rang VWFS to VT, was asked to provide current mileage and some basic questions about service history and do I still have V5.

Aug 27th - Letter confirming VT with shortfall to pay invoice.

Aug 28th - Phone call from BCA wanting to know where to inspect the car and where to collect. Collection would be day after inspection. As it was going to be at a dealership they asked for the sales persons name and telephone number.

Sept 1st - Collected new car and left old one at dealership in their compound. Dealer did a basic check and I took photos, inc odometer.

Sept 3rd - Text from BCA to say inspection was 11th and collection 12th from Dealership address.

Sept 15th - Letter from VWFS with excess mileage and cleaning charge, with 30 days to pay.

Sept 16th - Paid in full.

I would say that I did get no communication from BCA once the car was collected. I have also had no word from VWFS to say I have settled the account. This was the case on the car I also VT'd in May. Also worth noting nothing other than "account settled in full" shows on credit file.

Hope it helps.
Title: Re: Handing a lease car back to VW finance
Post by: fredgroves on 22 September 2017, 17:20
If its leased or PCP they will... but i'd have thought its not if its 2011...

If they are buying it previously unseen, then yes they will knock down the price

It is a PCP car it was bought second hand convinced by the garage PCP was the way to go at the time and being none the wiser went with it but that is a post for another day !!

I called the BVLRA and they said almost 7 years old is quite out of the ordinary  :laugh: fair wear and tear is fair wear and tear he said to see if the car had a report done on it before i got it

They should have a clear written definition of expected condition though. Ask to see it.

I wouldn't expect collision damage to be exempt though.

Its different if you are buying a secondhand car at 7 years, sure a few dinks are to be expected, but on PCP...
Title: Re: Handing a lease car back to VW finance
Post by: Diehammer on 22 September 2017, 21:09
How did you go about handing it back to the dealership? I would prefer to do this as my local VW dealer is right across from the BMW dealer.

I think your best bet is asking your new dealer if BCA can collect it from them. BCA can collect from anywhere. I have timeline my most recent VT last month below...

Aug 24th - Confirmed car collection date of Sept 1st. Agreed with dealer to leave my current car with them.

Aug 25th - Rang VWFS to VT, was asked to provide current mileage and some basic questions about service history and do I still have V5.

Aug 27th - Letter confirming VT with shortfall to pay invoice.

Aug 28th - Phone call from BCA wanting to know where to inspect the car and where to collect. Collection would be day after inspection. As it was going to be at a dealership they asked for the sales persons name and telephone number.

Sept 1st - Collected new car and left old one at dealership in their compound. Dealer did a basic check and I took photos, inc odometer.

Sept 3rd - Text from BCA to say inspection was 11th and collection 12th from Dealership address.

Sept 15th - Letter from VWFS with excess mileage and cleaning charge, with 30 days to pay.

Sept 16th - Paid in full.

I would say that I did get no communication from BCA once the car was collected. I have also had no word from VWFS to say I have settled the account. This was the case on the car I also VT'd in May. Also worth noting nothing other than "account settled in full" shows on credit file.

Hope it helps.

Thanks m8 I will call them on monday
Title: Re: Handing a lease car back to VW finance
Post by: Jeni_R_ on 23 September 2017, 08:00
How did you go about handing it back to the dealership? I would prefer to do this as my local VW dealer is right across from the BMW dealer.

I think your best bet is asking your new dealer if BCA can collect it from them. BCA can collect from anywhere. I have timeline my most recent VT last month below...

Aug 24th - Confirmed car collection date of Sept 1st. Agreed with dealer to leave my current car with them.

Aug 25th - Rang VWFS to VT, was asked to provide current mileage and some basic questions about service history and do I still have V5.

Aug 27th - Letter confirming VT with shortfall to pay invoice.

Aug 28th - Phone call from BCA wanting to know where to inspect the car and where to collect. Collection would be day after inspection. As it was going to be at a dealership they asked for the sales persons name and telephone number.

Sept 1st - Collected new car and left old one at dealership in their compound. Dealer did a basic check and I took photos, inc odometer.

Sept 3rd - Text from BCA to say inspection was 11th and collection 12th from Dealership address.

Sept 15th - Letter from VWFS with excess mileage and cleaning charge, with 30 days to pay.

Sept 16th - Paid in full.

I would say that I did get no communication from BCA once the car was collected. I have also had no word from VWFS to say I have settled the account. This was the case on the car I also VT'd in May. Also worth noting nothing other than "account settled in full" shows on credit file.

Hope it helps.

Thanks m8 I will call them on monday

Would appear that you are another Stirlingshire person .......i live in Stirling where are you ?
Title: Re: Handing a lease car back to VW finance
Post by: Diehammer on 24 September 2017, 00:33
How did you go about handing it back to the dealership? I would prefer to do this as my local VW dealer is right across from the BMW dealer.

I think your best bet is asking your new dealer if BCA can collect it from them. BCA can collect from anywhere. I have timeline my most recent VT last month below...

Aug 24th - Confirmed car collection date of Sept 1st. Agreed with dealer to leave my current car with them.

Aug 25th - Rang VWFS to VT, was asked to provide current mileage and some basic questions about service history and do I still have V5.

Aug 27th - Letter confirming VT with shortfall to pay invoice.

Aug 28th - Phone call from BCA wanting to know where to inspect the car and where to collect. Collection would be day after inspection. As it was going to be at a dealership they asked for the sales persons name and telephone number.

Sept 1st - Collected new car and left old one at dealership in their compound. Dealer did a basic check and I took photos, inc odometer.

Sept 3rd - Text from BCA to say inspection was 11th and collection 12th from Dealership address.

Sept 15th - Letter from VWFS with excess mileage and cleaning charge, with 30 days to pay.

Sept 16th - Paid in full.

I would say that I did get no communication from BCA once the car was collected. I have also had no word from VWFS to say I have settled the account. This was the case on the car I also VT'd in May. Also worth noting nothing other than "account settled in full" shows on credit file.

Hope it helps.

Thanks m8 I will call them on monday

Would appear that you are another Stirlingshire person .......i live in Stirling where are you ?
Larbert