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Model specific boards => Golf mk7 => Topic started by: Damion on 19 May 2016, 20:43

Title: Dilemma
Post by: Damion on 19 May 2016, 20:43
Due to pick up my new GTI PP Saturday so popped into the dealer to have a sneaky look.
Spotted a dent on the rear wheel arch, right on the line, around a 50p size.
Paint doesn't look damaged.
Take it, or refuse it?
Title: Re: Dilemma
Post by: Bungleaio on 19 May 2016, 20:49
Get them to sort it out or at least agree to sort it. Sadly it's not that uncommon that a new car has to visit the body shop.
Title: Re: Dilemma
Post by: AntGTD on 19 May 2016, 20:56
refuse it and get the dealer to repair.
Title: Re: Dilemma
Post by: itavaltalainen on 19 May 2016, 20:59
Agreed, have them fix it first once you're happy with result accept the car.
Title: Re: Dilemma
Post by: JoeGTI on 19 May 2016, 21:11
Damien, if the paint isn't cracked there's a very good chance it can be fixed in 5 minutes by a decent PDR guy. Not sure what part of Ireland you're in but I know a very good one. Either way it's the dealers job to sort it, just don't let them go down the bodyshop / paint route as it will not need that. If you're otherwise happy with the car I'd take this route.
Title: Re: Dilemma
Post by: Damion on 19 May 2016, 21:21
Thanks Joe, was thinking happy if it's PDR but any paint blending it's a no go.
They confirmed no GTI's can be ordered as its Clubsport only which I don't want as its a bit boy racer with the spoiler.
Title: Re: Dilemma
Post by: Jackie Treehorn on 19 May 2016, 22:05
I had a small dent in a location that I didn't even spot till I got home with our new car in 2014.

Rang the dealer, they looked at it and asked "Micky the Dent" to come to my house to correct it.  It took him about 20 mins from start to finish. He had a bag of equipment including a mirror with I think lines on it, glue type solution and a small slide hammer.  While I was talking to him he told me he had been to Merc and another VAG dealer that day.  He informed me most customer never see how there cars turn up and he corrects them before the customers see them, but mine must have been missed due to its location. Either way it appears to be a common occurrence according to him and made me relax about the car.

No real need to reject, just make sure they are aware of it and noted to be corrected at a later stage to suit you. Then if its not correct to your satisfaction you can take it further. 

Enjoy your new car :cool:
Title: Re: Dilemma
Post by: GazM on 19 May 2016, 23:11
Good luck with the car Damion ... Could be the last GTI performance to come into Ireland.... For the moment anyway.  Anyone hearing from UK dealers that they can't order GTI Performance version ?
Title: Re: Dilemma
Post by: Rhyso on 20 May 2016, 14:11
Arches tend to be double skinned......

I had a dent on the arch of my old MK4 which a PDR guy couldn't do due to the arch being double skinned  :sad:

Not sure how well built the MK7 is so they may be able to pull it out  :undecided:
Title: Re: Dilemma
Post by: Damion on 20 May 2016, 14:34
Pulled out, dent gone but you can still feel bumps on the crease. Not sure I can live with it on a new car.
From exited to disappointed in 2 days!
Title: Re: Dilemma
Post by: JoeGTI on 20 May 2016, 14:50
Pulled out, dent gone but you can still feel bumps on the crease. Not sure I can live with it on a new car.
From exited to disappointed in 2 days!

Very annoying. Did the dealer / PDR guy explain why it couldn't be fixed 100%? I've had dings removed a few times with absolutely no trace left. There's good and bad PDR lads out there!

Maybe the location of the ding is an issue, as Rhyso suggests above?
Title: Re: Dilemma
Post by: TurboTrev on 20 May 2016, 17:44
Had a similar repair on the my wife's old GTI Polo.  It was right on the wheel arch crease and it was really difficult for the repair person to fix and like yours, you could feel the repair.  Also, because of the double skin, he had to punch a small hole through the underside of the wheel arch to get the tool in. :shocked:
Title: Re: Dilemma
Post by: Damion on 20 May 2016, 18:41
All is well that ends well....

Lapiz blue R, leather, Tech pack, Prets and a very good discount !

Collect it in the morning 😀
Title: Re: Dilemma
Post by: JoeGTI on 20 May 2016, 19:15
Ha ha, nice compromise!
Title: Re: Dilemma
Post by: Damion on 20 May 2016, 19:59
The GTI was nice, got 0% on the R, so very happy
Title: Re: Dilemma
Post by: Watts on 20 May 2016, 20:11
Sounds great, congratulations!