GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: Sootchucker on 03 July 2015, 13:51
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Hi all. Just a quick question please. As my car is approaching its second birthday soon, it will soon be enjoying the second of it's three free services (that i negotiated with the purchase of the car) from VW.
As i understand it, the second (or 2 year / 20,000 mile) service is classed as a major service, but for the life of me i can't see in any of the books and manuals supplied with the car, what each service actually consists of ?
Just for my own interests sake, does anyone know please ?
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Apart from the normal oil/filter change its only the addition of the Dust & Pollen filter at two years.
Initial brake fluid change is now at three years.
Diesel Fuel filter is not until 90,000kms.
Air filter is 90,000kms or 6 years.
The rest must be visual checks.
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Mine is booked in for its 2nd service on 16th so I'll let you know what they do :smiley:
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They charge you more, that's it! :grin:
Look in the service book at the intervals for what they do (I can't be arsed). :grin:
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The trouble is that they changed the service book detail.
It no longer gives the full detail in the way of a specific list as in the past.
All you get now is a tick for Oil Change service or Inspection Service with mileage or timings and a tick box for fluids or filters they might be changing.
They just run the latest service schedule list off the VW computer specific to your car for the tech.
You are right about charging more for it.
My second service 20,000 (Inspection Service) only had more labour time ( for all those visual checks !! )
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Exactly as TwoSheds said MH. The service manuals no longer describe what work is done (instead referring you to VW), that's why I asked.
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Exactly as TwoSheds said MH. The service manuals no longer describe what work is done (instead referring you to VW), that's why I asked.
I thought it was a case of RTM - I should have known better as it is you asking, very fastidious. :wink:
They used to tell you everything about the service schedules. In days gone by year 2 would have spark plugs changed, air filter and pollen filter, as well as the oil. Year 3 would be oil and brake fluid, year 4 would be DSG and/or Haldex fluid change etc.
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I did my run-in oil change today - piece of cake. The hardest part is keeping the old oil contained as it pours out of the sump. I probably managed to spill 100mL of the 5.5L* that came out onto the road next to the kerb, the rest going into a couple of containers that went under the car.
That sump plug is a long reach too from the front if you haven't got a pit to drive over. I drove the car up onto the dropped kerb outside my driveway on the drivers side, and along until that corner was raised. I then jacked up the passenger front wheel until the car was level. I approached the sump plug from the drivers side and undid it using the flat screwdriver that comes with the wheel changing kit. Was a bit surprised at the lack of sump protection - everything is plastic under there.
The oil filter housing is well marked up with the correct tightness setting (green markings on both sides of the housing to line up when tightening back up again). Examining the old filter, there was a tiny amount of metallic particulate matter trapped in the folds of the filter. Got all the old oil decanted into the containers the new oil had come in and off to the tip with it. The old oil was quite dark considering its age.
£54 oil change all in (6 x 1L Castrol Edge 5W40, oil filter and pump).
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Hi all. Just a quick question please. As my car is approaching its second birthday soon, it will soon be enjoying the second of it's three free services (that i negotiated with the purchase of the car) from VW.
As i understand it, the second (or 2 year / 20,000 mile) service is classed as a major service, but for the life of me i can't see in any of the books and manuals supplied with the car, what each service actually consists of ?
Just for my own interests sake, does anyone know please ?
It will be as little as possible. At that mileage it should include the oil, filter and the pollen filter. Put marks on the screws they need to undo to change the pollen filter under the bulkhead and also on the oil filter. It should be obvious that they have changed the oil, but unfortunately not which type was used. Check that they have done detailed things like lubricated the door hinges and locks.
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Had my 2nd year service on Thursday and pleased to report that all was well. The only issue was the front tyres which were down to 3mm. Arnold Clark wanted to charge me £240 for a set of bridgestones but I politely declined. Received an email from them to say they had also performed a free complimentary health check, yeah thanks very much :whistle: :whistle:.
Why I went to collect the car the girl told me that they had emailed a small video of the technician commenting on any minor points but needless to say received an email but with no attachment. Absolutely hopeless. Asked them to re-send and have received nothing.
I also asked them not to wash the vehicle which they duly did however went to collect it and it had a lovely hardened gull sh!t on the front wing.
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A small video to accompany my service
http://www.arnoldclarkcarpreview.com/vpmtQpL-wkr
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I feel short changed :laugh: My video was just over a minute long and it only covered the tread depths which were done with the wheels on!!!
Not a bad service though I thought. I think Audi do something similar but you can actually watch them while they work on your car.
That copper slip looks decidedly dodgy. Was that them that applied it?
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That video is :laugh:
Where was the explanation for your tyres not wearing evenly?? :whistle:
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Just had our Video today for the Wife's Polo Blue GT in for its 2nd service.
The video only lasted about 20 seconds, was totally static at the rear of the car, and over the din of the workshop I could just make out the technician saying "everything's fine, conducted a Heath check and the car passed - one advisory- front wiper blades could do with changing, our sales department will call you with a quote"
To be fair they did, but I can get Bosch aero twins much cheaper so I left it.
So nothing like as detailed as yours :angry:
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It might have been 3 minutes long but it was hardly worth it (strangely the Missus says that quite often as well :grin:). I really don't see the point of these videos tbh unless there is something worth showing you.
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A small video to accompany my service
http://www.arnoldclarkcarpreview.com/vpmtQpL-wkr
I would love to strangle the service manager in there guy is a pure pr**k :evil:
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Couple of questions if I may.
Following the 2nd annual service yesterday of the Wife's Polo Blue GT, (on which like mine, she has a 3 year VW service contract), it was pretty uneventful with everything fine, except that when we got the car back and I had a look at the little wallet with the service info they put on the front seat, under the vehicle check-list sheet I noticed there was a comment for "Air Con service" at around £65 ?
Is this normal to have the air con serviced (I guess re-gassed) at around 2 years, and is this not something that the service pack should cover ?
Secondly on my GTD, the information screen flashed on this morning saying service due in 30 days. This was a bit weird as a) the last service was only done in mid September last year, and the car has only covered 7,400 miles since the last service. AFAIK, the car was set to time and distance, so was expecting a year of 10,000 miles between services ? Could this just be that from new, they still had the computer set to flexible interval service (the car now has 16,000 miles on it) ?
Am I OK to leave it until the year is up (it will still be well short of 10k miles travelled since the previous service (something like 8,500-9000 miles is about what it will have done), or do you have to take it in straight away when the "Service Now" light comes on to protect the warranty ?
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They asked me if I wanted my air con recharged and also if I wanted a fuel treatment. Apparently these are seperate charges and not covered under the service pack. I declined the air con work but got the fuel treatment done at £22 I think.
You don't need to take it in as soon as the light comes on. I waited at least 3 weeks as mine was also flashing up way to early
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No need for an aircon service if the system is still pumping out cool air. They will not service the compressor or any other bits that would cost money if they failed. They will recharge the system with coolant and put a new seal on. If the car's coolant is still in the correct place and hasn't escaped then you're fine.