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Model specific boards => Golf mk7 => Topic started by: Mag_Pie on 07 April 2015, 11:37

Title: Any good or bad experience of servicing with Inchcape?
Post by: Mag_Pie on 07 April 2015, 11:37
I'm looking into where to go in the future for servicing and wondered if anyone had experience of North West dealers, in particular the Inchcape dealers as there are one or two in my area.

Thanks.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 07 April 2015, 12:11
Used Inchcape Romford a week or so ago and found them to be fine - did the job, stamped the book and did not wash the car as instructed.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: gitsy on 07 April 2015, 12:55
They've got a bit of a monopoly on the dealerships around Manchester I think. On the servicing side I've never had any problems (have used Stockport and Manchester) but have never really tested them out as haven't had anything go wrong with my car.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 07 April 2015, 12:57
I use VW West London (Inchcape). They are very accommodating. But NEVER let them (or any VW dealer) talk you into the free specific dealer-fit paint swirl option!
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 07 April 2015, 12:59
But NEVER let them (or any VW dealer) talk you into the free specific dealer-fit swirl option!
lol!  I had signs stuck to the inside of my windows on both sides saying "DO NOT WASH THIS CAR'!
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 07 April 2015, 13:01
But NEVER let them (or any VW dealer) talk you into the free specific dealer-fit swirl option!
lol!  I had signs stuck to the inside of my windows on both sides saying "DO NOT WAS THIS CAR'!

So did they WASH your car?  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 07 April 2015, 13:23
Oops typo!  They very quickly picked up on my car OCD tendencies when I told them not to wash it, not to test drive it and to use the softened water I had brought along with me to mix with screen-wash.

They got the head technician to do my car, lol...
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 07 April 2015, 13:47
Oops typo!  They very quickly picked up on my car OCD tendencies when I told them not to wash it, not to test drive it and to use the softened water I had brought along with me to mix with screen-wash.

They got the head technician to do my car, lol...

You've got MEGA OCD. Love it. I thought I was bad enough or good enough, but you are our Resident OCD Knight of the Garter. Rise Sir Mark and we will do thy bidding!  :cool: :smiley:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 07 April 2015, 14:29
Rise Sir Mark and we will do thy bidding!  :cool: :smiley:
Could you dry clean my microfibre cloths please?
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 07 April 2015, 14:41
Rise Sir Mark and we will do thy bidding!  :cool: :smiley:
Could you dry clean my microfibre cloths please?

Dear Sir Mark,

I would love to, but my local dry cleaner also has OCD and only accepts very expensive garments. Towels he does not do. My sincere apologies for not accommodating you in your hour of need.

Yours faithfully,
A mortified, unhelpful vassal.










PS: Don't push your bloody luck!  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 07 April 2015, 15:01
Rise Sir Mark and we will do thy bidding!  :cool: :smiley:
Could you dry clean my microfibre cloths please?

Always pays to make dealers aware of your OCD right from the outset, then they know what they're dealing with - DO NOT WASH signs obscuring the entire dash, the poor service assistant made to highlight the instruction several times on the worksheet, luggage labels attached to keys bearing the same message.....are but of few of the techniques I employ.  My current R dealer knew within the first 2 minutes of phone conversation what the deal was :grin:   

And for those with towels/microfibre OCD, step this way  :laugh:

http://www.golfgtiforum.co.uk/index.php?topic=273390.0
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 07 April 2015, 19:38
PS: Don't push your bloody luck!  :laugh:
Lol...  :grin:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Wo-Wo on 07 April 2015, 20:21
There's a guy on here that works for Cheltenham Inchcape, perhaps he could put you in touch with some someone? Evo1996 or something like that?

My dad worked for them from their head office and subsequently I've used many franchises over the years and they've all been sound.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 07 April 2015, 20:59
There's a guy on here that works for Cheltenham Inchcape, perhaps he could put you in touch with some someone? Evo1996 or something like that?

My dad worked for them from their head office and subsequently I've used many franchises over the years and they've all been sound.

Lee Evans is his name. Great guy.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mag_Pie on 08 April 2015, 15:44
I've been considering going down the service plan route and buying a plan from Inchcape but they aren't the supplying dealer.  They are more local though, which is what got me thinking about using them instead.  Have many people gone down the service plan route or is it not much better than paying as you go?
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 08 April 2015, 15:51
Depends how long you are keeping the car...if its two years its not worth it as you will only have one 149 quid service in that period....
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: p3asa on 08 April 2015, 17:19
I use VW West London (Inchcape). They are very accommodating. But NEVER let them (or any VW dealer) talk you into the free specific dealer-fit paint swirl option!

Changed days Asker. I seem to recall you advocating your local dealer for its wash every few weeks.
Glad you've seen some sense  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 08 April 2015, 18:17
I use VW West London (Inchcape). They are very accommodating. But NEVER let them (or any VW dealer) talk you into the free specific dealer-fit paint swirl option!

Changed days Asker. I seem to recall you advocating your local dealer for its wash every few weeks.
Glad you've seen some sense  :laugh:

Interesting!

Asker said the other day he gets his 'detailer' to give his car a going over every few weeks.  Maybe that's what he's calling his dealer these days   :whistle:  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 08 April 2015, 19:17
My BMW was perfectly washed by the dealer FOC.

My Mk6 GTI was also washed well (FOC) by my dealer until the last time before it went, when they gave it a makeover with a goodbye swirly present.

My R will probably be detailed at some stage, that is if I can be bothered. My view is that if a car looks ok from a distance of 10 feet, it is good enough.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Brenbo on 08 April 2015, 19:20
I have taken my car to Inchcape (VW Exeter) and have no complaints.  Very efficient.  :smiley:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 08 April 2015, 19:29
My BMW was perfectly washed by the dealer FOC.

My Mk6 GTI was also washed well (FOC) by my dealer until the last time before it went, when they gave it a makeover with a goodbye swirly present.

My R will probably be detailed at some stage, that is if I can be bothered. My view is that if a car looks ok from a distance of 10 feet, it is good enough.

You have had the good fortune to find a rare dealer who is capable of washing your car without making it look like it's survived Attack of the Brillo Pads (well apart from that last time).

I myself wouldn't risk it.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 08 April 2015, 19:44
BMWs have to be washed in accordance to a specific and strict factory menu. Took them around 1.5 hours for a spruce.

No such luck with most VW Dealers.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: monkeyhanger on 08 April 2015, 19:53
My supplying dealer (Durham Pulman) has an auto car wash.  :shocked:

They will be under strict instructions not to put the R through that for PDI. Previous cars bought from Pulman Sunderland (they have no auto car wash) have always been well cleaned following delivery/warranty work/service.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Jackie Treehorn on 08 April 2015, 20:02
BMWs have to be washed in accordance to a specific and strict factory menu. Took them around 1.5 hours for a spruce.

Sounds like complete B*****cks to me
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 08 April 2015, 20:11
My supplying dealer (Durham Pulman) has an auto car wash.  :shocked:

They will be under strict instructions not to put the R through that for PDI. Previous cars bought from Pulman Sunderland (they have no auto car wash) have always been well cleaned following delivery/warranty work/service.

My local one doesn't have an auto but I've watched their guys washing other cars and  :shocked:  I wouldn't let them within Asker's 10 feet of my car.

Getting my R from JCB Medway and don't know what the car wash set up is there but, even though my car is months away from delivery, my dealer has already been told I don't want it washing, just the stickers removing.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 08 April 2015, 20:13
BMWs have to be washed in accordance to a specific and strict factory menu. Took them around 1.5 hours for a spruce.

Sounds like complete B*****cks to me

Be interesting to know what the "specific and strict factory menu" says  :wink:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 08 April 2015, 20:36
BMWs have to be washed in accordance to a specific and strict factory menu. Took them around 1.5 hours for a spruce.

Sounds like complete B*****cks to me

Most un-ladylike.
Had a bad day? :rolleyes:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Jackie Treehorn on 08 April 2015, 20:50
 :grin: Bit patronising? 

I assume you have read my user name and thought...

Is your name Am1w?

 Jackie Treehorn: see sig, nothing to do with women :whistle:

2 BMW dealers I know have a few min wage Europeans washing with some kind of TFR they strips every piece of wax or sealant off the car in 30 secs they then dry the car off

On the subject of looking for a good dealer.

If you intend to keep the car, and I mean keep the car for 8-10 years then sure look after it, and search for a good dealer.

If like many on here though you intend to get rid of it, on or before the end of the PCP/lease 2-3 years, why does it matter?  Life's too short to worry about swirls added to the paint randomly, or whether they will drive your car for 5 miles on a test drive after a service. Your get the GFV and more when you roll into the dealer in 2 years time when you are bored anyway.  i'm sure the dealer won't care if only other dealers have washed it and it has a few swirls.  The market value and GFV will dictate what its worth. They will be looking for tread depth, stone chips, the sort of things that hit the profit for the future sale.. Your not sadly passing the keys onto like minded VW enthusiasts, for them to look after your pride and joy, your dumping it at the dealer and picking up the new car and not looking back!!  :laugh:

So why should you care what it is treated like for such a short period of time?  Unless of course you are keeping it for 10 years  :wink:

I understand the pride in peoples cars but some seem to keep them such a short period of time 2-4 years i don't see the point in having high levels of OCD.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: mcmaddy on 08 April 2015, 21:05
As an example you take two cars into a dealer and both are the same age, model etc. Car one looks a total s4itter with paint swirls, chips and generally untidy bodywork. Car two had been looked after with spotless paint and it's clean. Which car will get the higher trade in price? That's the reason why some of us like our cars detailed and clean no matter how long they are kept. I haven't decided what I'm doing with mine yet come end of pcp but if I keep it I know the paintwork is nice  :grin:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 08 April 2015, 21:21
Agree with mcmaddy, and of course not everyone leases and may well sell privately, in which case the condition of the car does have a bearing on the sale value.

Additionally, for some of us it is a pride thing and a desire to keep our cars in good order and state of repair, regardless of the length of ownership, as futile as that may sound to others.  It's what we might do with any of our possessions.  It doesn't matter to me if I have a car 6 months or 10 years, I'll still look after it in the same manner.

Strange analogy perhaps but if I was getting a pet with a limited lifespan, I wouldn't treat it like a piece if sh!t because it might die in 3-4 years!

And then there are those amongst us that like detailing, but that's another story.

Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: monkeyhanger on 08 April 2015, 21:31
As an example you take two cars into a dealer and both are the same age, model etc. Car one looks a total s4itter with paint swirls, chips and generally untidy bodywork. Car two had been looked after with spotless paint and it's clean. Which car will get the higher trade in price? That's the reason why some of us like our cars detailed and clean no matter how long they are kept. I haven't decided what I'm doing with mine yet come end of pcp but if I keep it I know the paintwork is nice  :grin:

Unless it's a neglected wreck, p/x is pretty much dictated by age at the local dealership (up to 3 years old). Mick once showed me a battered and chipped Viper Green Scirocco with a slightly dented wheel that he'd had for a p/x 2 days before my first Scirocco was chopped in, and they would be selling for the same price on the used forecourt (same age, same spec - 140TDI GT). I know which one I would rather buy at the used forecourt for the same price, but the dealership one won't sell the slightly crappy one any cheaper until it starts hanging around.

For big in-your-face stuff like significant dings, keyings and wheels scuffed to hell then sure, but the difference between a tidy car and a pristine car at p/x is zero (in my experience) because the sticker price difference will be zero. Could easily make all the difference in a private sale though for how quickly it sells or the difference between buying yours or the next car at the same price when yours is in better condition.

I don't sweat minor lacquer swirls over time, because they really can't be avoided long term without a lot of money being spent on frequent detailing and machine polishing, but I do refuse to allow the dealership to wash the car with less care than I would give it.

Mick didn't even look at my GTD when applying a p/x price to it, maybe he had faith that it would be as tidy as the last 2 cars he's taken in for p/x, or maybe it didn't really matter either way for what they could sell it for.

I keep my car looking as tidy as I can myself - giving it the G-Techniq treatment etc, but it would pain me to pay someone £200 every 6 months to make my car 5% shinier than I could keep it.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Jackie Treehorn on 08 April 2015, 21:45
As an example you take two cars into a dealer and both are the same age, model etc. Car one looks a total s4itter with paint swirls, chips and generally untidy bodywork. Car two had been looked after with spotless paint and it's clean. Which car will get the higher trade in price? That's the reason why some of us like our cars detailed and clean no matter how long they are kept. I haven't decided what I'm doing with mine yet come end of pcp but if I keep it I know the paintwork is nice  :grin:

That's obvious though, but not talking about big chips or untidy bodywork or a total s4itter.  Talking about keeping a car for only 2-3 years and worrying about a dealer washing it or a dealer driving it for 5 miles while its in for a service. That isn't going to effect the trade in price. Dealers worry about tread depth, stone chips/cracks in windscreen, the big price things that they need to correct before it goes back on the forecourt.

@ Booth That is a very strange analogy about pets, it did make me laugh.

The state of the car wash at a dealer, when you get a service 3 times in 3 years, is not really going to cause concern at trade in and I just think perhaps we worry about these things too much. Its like a mobile phone, a discarded consumable on finance deals these days.

Personally I spent 6 hours cleaning my car at the weekend, Foam, Wash, Clay, Korrosol, Tardis, Detox, SRP and 2 coats of C2v3. I was shattered   :smiley:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 08 April 2015, 21:55
 
@ Booth That is a very strange analogy about pets, it did make me laugh.

It was meant to be an extreme analogy to get the point across  :wink:  And, no I don't think my car is a living and breathing thing, lol.

Personally I spent 6 hours cleaning my car at the weekend, Foam, Wash, Clay, Korrosol, Tardis, Detox, SRP and 2 coats of C2v3. I was shattered   :smiley:

You don't practice what you preach then  :whistle:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 08 April 2015, 22:02
:grin: Bit patronising? 

I assume you have read my user name and thought...

Is your name Am1w?

 Jackie Treehorn: see sig, nothing to do with women :whistle:


Just could not resist. :whistle:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Jackie Treehorn on 08 April 2015, 22:29
@ Booth That is a very strange analogy about pets, it did make me laugh.

It was meant to be an extreme analogy to get the point across  :wink:  And, no I don't think my car is a living and breathing thing, lol.

Personally I spent 6 hours cleaning my car at the weekend, Foam, Wash, Clay, Korrosol, Tardis, Detox, SRP and 2 coats of C2v3. I was shattered   :smiley:

You don't practice what you preach then  :whistle:

I don't think you get my point, it not about cleaning or not, it's about why worry who cleans it if you trade it every 2-3 years.

@am1w  :wink:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 08 April 2015, 22:32
I don't think you get my point, it not about cleaning or not, it's about why worry who cleans it if you trade it every 2-3 years.

I get your point, I just don't agree with it   :wink:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 09 April 2015, 13:08
my dealer has already been told I don't want it washing, just the stickers removing.
You are missing out on the fun bit - thats like getting someone to unwrap your birthday presents for you.....

Additionally, for some of us it is a pride thing and a desire to keep our cars in good order and state of repair, regardless of the length of ownership, as futile as that may sound to others.  It's what we might do with any of our possessions.  It doesn't matter to me if I have a car 6 months or 10 years, I'll still look after it in the same manner.
Agree 100% - Jackie is of course entitled to his own opinion on this matter.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 09 April 2015, 13:34
my dealer has already been told I don't want it washing, just the stickers removing.
You are missing out on the fun bit - thats like getting someone to unwrap your birthday presents for you.....

I'm not fussed about removing the stickers myself.  Tbh I'm also not into all that unveiling the car business, you know with the "I'm ready to go home" cover etc.  I can understand people enjoying ia bit of ceremony, but without wishing to sound arrogant, I've had enough new cars that it's no longer a novelty.
 
I prefer a low key 'back of the car park' handover affair.  My car will get plenty of TLC at home....detailing that is, nothing weird and perverted you understand   :grin:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: matchboy on 09 April 2015, 13:46
No experience of Inchcape servicing, however two experiences of Inchcape Romford:

1. Years ago we went to buy a mk 4 GTI from them, walked out with a mk 4 V5 - great salesman, great service.  Proper old school.

2. Went back there end of last year to find an R as couldn't wait 6+ months.  Found one, he took a grand deposit off me, tagged the car.  Sent over my financial docs etc etc.  While waiting a week or so for the finance to be agreed they then went and sold the car.  Even though technically this is impossible as its been tagged as they took money off me.  Fuming didn't even sum it up.  So I wouldn't go near Inchcape Romford again if you paid me.

Also, rumour has it that the Inchcape group were the ones involved in the dodgy R leasing deals whereby their fleet salesman were allowing R's to be leased at ridiculously low prices with no deposit in order to inflate their sales.  This is of course all speculation and I have no proof of this.  That's just what I heard.....
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Jackie Treehorn on 09 April 2015, 14:01
my dealer has already been told I don't want it washing, just the stickers removing.
You are missing out on the fun bit - thats like getting someone to unwrap your birthday presents for you.....

Tbh I'm also not into all that unveiling the car business, you know with the "I'm ready to go home" cover etc.  I can understand people enjoying ia bit of ceremony, but without wishing to sound arrogant, I've had enough new cars that it's no longer a novelty.
 
I prefer a low key 'back of the car park' handover affair.  My car will get plenty of TLC at home....detailing that is, nothing weird and perverted you understand   :grin:

Me and the wife were the same, I told the dealer specifically not to make the hand over a big thing as I would likely walk. Handover of the unwashed or cleaned car in the car park was fine for us. 
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 09 April 2015, 14:35
Also, rumour has it that the Inchcape group were the ones involved in the dodgy R leasing deals whereby their fleet salesman were allowing R's to be leased at ridiculously low prices with no deposit in order to inflate their sales.  This is of course all speculation and I have no proof of this.  That's just what I heard.....

That was the famous/infamous Leasegate affair. It caused a huge rumpus on the R Forum. All quite hilarious. I was in the thick of it! It resulted in someone who posts on this forum, whom I think is a great person and is most helpful, being banned for just trying to benefit the punters. Great loss to the R forum.

I think the Brokers were more to blame than the Dealerships but they were doing us punters great favours with cheap as chips lease deals.

There is now a dedicated Lease Sticky on the R forum as many of the posters who paid fortunes for their cars (on PCP or outright purchase) got terribly upset with the cheap as chips lease deals. A touch of envy coupled with fury, perhaps?  :evil: :grin:

I got a great, nay totally amazing, 3 year Business Lease (my third R order!) from my Local Dealer. My first Business Lease was a 2 year deal through a Broker which I cancelled (their Document fees were ridiculously high), then a second 2 year Business Lease through a Dealer which I also cancelled (they were worse than useless) whilst the car was in transit to the UK.

Oh, I am such a bad, bad boy!  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 09 April 2015, 14:37
Me and the wife were the same, I told the dealer specifically not to make the hand over a big thing as I would likely walk. Handover of the unwashed or cleaned car in the car park was fine for us.

I have never washed a car in my life and never will. But I can fully appreciate those who enjoy this as a pastime and a therapeutic and pleasurable exercise.

I am fast approaching the stage when I would employ someone very nice to wash me! And why not? It could prove most enjoyable for both parties! :evil: :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 09 April 2015, 15:25
I have never washed a car in my life and never will. But I can fully appreciate those who enjoy this as a pastime and a therapeutic and pleasurable exercise.

I am fast approaching the stage when I would employ someone very nice to wash me! And why not? It could prove most enjoyable for both parties! :evil: :laugh:

 :grin: :grin:

Who will be that (un)lucky person  :laugh:

Btw I'm not offering my services   :tongue: :grin: :kiss:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 09 April 2015, 15:30
I have never washed a car in my life and never will. But I can fully appreciate those who enjoy this as a pastime and a therapeutic and pleasurable exercise.

I am fast approaching the stage when I would employ someone very nice to wash me! And why not? It could prove most enjoyable for both parties! :evil: :laugh:

 :grin: :grin:

Who will be that (un)lucky person  :laugh:

Btw I'm not offering my services   :tongue: :grin: :kiss:

That person will also have to know how to detail a car. Unfortunately, my quest will be scuppered as most, nay all, of them are male. Now that you are out of the running, I'll have to advertise for two persons of the appropriate sex. Nothing is easy in this life!  :cry:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 09 April 2015, 15:33
Me and the wife were the same, I told the dealer specifically not to make the hand over a big thing as I would likely walk. Handover of the unwashed or cleaned car in the car park was fine for us. 

Yep, but in my case "Handover of the UNWASHED car in the car park is fine for me"  :laugh:

Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 09 April 2015, 15:36
That person will also have to know how to detail a car. Unfortunately, my quest will be scuppered as most, nay all, of them are male. Now that you are out of the running, I'll have to advertise for two persons of the appropriate sex. Nothing is easy in this life!  :cry:

If you find this rare person I sincerely hope they don't get their detailing products mixed up with their spa products as that could be very unfortunate for you.

.....pass the rash cream please!
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 09 April 2015, 15:56
That person will also have to know how to detail a car. Unfortunately, my quest will be scuppered as most, nay all, of them are male. Now that you are out of the running, I'll have to advertise for two persons of the appropriate sex. Nothing is easy in this life!  :cry:

If you find this rare person I sincerely hope they don't get their detailing products mixed up with their spa products as that could be very unfortunate for you.

.....pass the rash cream please!

I had not thought of that! Goodness, gracious me, I'll look like a mutton vindaloo if that happened!  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 09 April 2015, 16:29
I'm not fussed about removing the stickers myself.  Tbh I'm also not into all that unveiling the car business, you know with the "I'm ready to go home" cover etc.  I can understand people enjoying ia bit of ceremony, but without wishing to sound arrogant, I've had enough new cars that it's no longer a novelty.
 
I prefer a low key 'back of the car park' handover affair.  My car will get plenty of TLC at home....detailing that is, nothing weird and perverted you understand   :grin:
I agree - I removed all the stickers myself in the car park and wanted non of the 'car cover unveiling' nonsense in the showroom. I enjoyed it as it meant I was the first person to see the car outside the factory - like it  was sort of being born. Peeling the film off was really theraputic too - and of course i prevented the dealers brillo pad merchants from messing it up :-)
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 09 April 2015, 16:38
I'm not fussed about removing the stickers myself.  Tbh I'm also not into all that unveiling the car business, you know with the "I'm ready to go home" cover etc.  I can understand people enjoying ia bit of ceremony, but without wishing to sound arrogant, I've had enough new cars that it's no longer a novelty.
 
I prefer a low key 'back of the car park' handover affair.  My car will get plenty of TLC at home....detailing that is, nothing weird and perverted you understand   :grin:
I agree - I removed all the stickers myself in the car park and wanted non of the 'car cover unveiling' nonsense in the showroom. I enjoyed it as it meant I was the first person to see the car outside the factory - like it  was sort of being born. Peeling the film off was really theraputic too - and of course i prevented the dealers brillo pad merchants from messing it up :-)

So much unmitigated love for a depreciating asset! Love it. Love people with OCD. Those without this characteristic should be banished!  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 09 April 2015, 17:34
So much unmitigated love for a depreciating asset! Love it. Love people with OCD. Those without this characteristic should be banished!  :laugh:

 OCD? :huh:  I'm not afflicted by such things!  :wink:

Why I'm sure I don't know what you're talking about   :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 09 April 2015, 18:57
Me neither  :laugh:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Exonian on 11 April 2015, 23:23
I have never washed a car in my life and never will. But I can fully appreciate those who enjoy this as a pastime and a therapeutic and pleasurable exercise.

I am fast approaching the stage when I would employ someone very nice to wash me! And why not? It could prove most enjoyable for both parties! :evil: :laugh:

 :grin: :grin:

Who will be that (un)lucky person  :laugh:

Btw I'm not offering my services   :tongue: :grin: :kiss:

That person will also have to know how to detail a car. Unfortunately, my quest will be scuppered as most, nay all, of them are male. Now that you are out of the running, I'll have to advertise for two persons of the appropriate sex. Nothing is easy in this life!  :cry:
Asker, I'd gladly borrow Madamoiselle Booth's rotary polishing machine contraption thingy and bring some ancient t-cut out of my garage with me to give you a good honest scrub down.
Then using one of Ms. B's quick detailer spray bottles loaded with her finest Oil of Olay I'd spray you with effervescent skincare whilst the burly Eastern European guy from your local BMW dealer could perform the "wax on, wax off" rubbing in with his poundland microfibre cloth.


Don't say I didn't offer!  :grin:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: monkeyhanger on 11 April 2015, 23:25
Exonian: Have you been at the Absinth again? You'll regret that post in the morning!  :shocked: :grin:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Exonian on 11 April 2015, 23:31
It's ok MH, I'm just a tart, I have no shame!
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: p3asa on 11 April 2015, 23:39
Sorry Wrong thread
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 11 April 2015, 23:43
Asker, I'd gladly borrow Madamoiselle Booth's rotary polishing machine contraption thingy and bring some ancient t-cut out of my garage with me to give you a good honest scrub down.
Then using one of Ms. B's quick detailer spray bottles loaded with her finest Oil of Olay I'd spray you with effervescent skincare whilst the burly Eastern European guy from your local BMW dealer could perform the "wax on, wax off" rubbing in with his poundland microfibre cloth.

Don't say I didn't offer!  :grin:

Dear M. Ex, there's no way on this sweet earth that:

a)  I would trust you within 10 feet of my DA (polishing machine contraption thingy to you)
b)  My beloved Hex Logic polishing pads and Poorboys SSR polish are being wasted on Asker's wonky car or body.

Oil of Olay?   Creme de la Mer, if you don't mind.  Do you really think I would spend as much money as I do on my car detailing stuff and then skimp on my own Last Stage Protection   :kiss:

Cleansing, exfoliating, moisturising = washing, polishing and waxing  :grin:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Exonian on 11 April 2015, 23:54
I thought such a natural beauty as you wouldn't need to moisturise and exfoliate? I'm sure you're going for overkill there you know...

But my, what a classy girl you are! No rub down with economy margarine for you I see!




(Disclaimer: I've no idea what Creme De Mer is btw!)
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 12 April 2015, 00:04
I thought such a natural beauty as you wouldn't need to moisturise and exfoliate? I'm sure you're going for overkill there you know...

I don't, but we ladies have to reclaim our beauty territory from the increasing numbers of Metrosexual men stealing it  :tongue:

But my, what a classy girl you are! No rub down with economy margarine for you I see!

If I did decide to slum it, it would have to be butter, I don't touch margarine which is but a nano step away from plastic  :wink:

(Disclaimer: I've no idea what Creme De Mer is btw!)

It's a very reasonably priced run-of-the-mill face cream  :whistle:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: JB GTI on 12 April 2015, 08:48
I thought such a natural beauty as you wouldn't need to moisturise and exfoliate? I'm sure you're going for overkill there you know...

I don't, but we ladies have to reclaim our beauty territory from the increasing numbers of Metrosexual men stealing it  :tongue:

But my, what a classy girl you are! No rub down with economy margarine for you I see!

If I did decide to slum it, it would have to be butter, I don't touch margarine which is but a nano step away from plastic  :wink:

(Disclaimer: I've no idea what Creme De Mer is btw!)

It's a very reasonably priced run-of-the-mill face cream  :whistle:

Yeah right £105 for a thimble full  :shocked:
Reminded me of something I saw a while ago for the modern gentleman !!
http://www.amazon.co.uk/Veet-Men-Hair-Removal-Cream/dp/B000KKNQBK/ref=cm_cr_pr_product_top
Read the Reviews and Q&A's
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 12 April 2015, 09:01

Yeah right £105 for a thimble full  :shocked:
Reminded me of something I saw a while ago for the modern gentleman !!
http://www.amazon.co.uk/Veet-Men-Hair-Removal-Cream/dp/B000KKNQBK/ref=cm_cr_pr_product_top
Read the Reviews and Q&A's

 :grin:  :grin: :grin: 

That brought tears (of laughter) to my eyes.  Brought tears of a different kind to the eyes of the users :laugh:

I'm not even gonna ask why you were looking at this stuff, but presumably the reviews have made you reconsider  :whistle:


Yeah right £105 for a thimble full  :shocked:

I was being sarcastic  :rolleyes:  It's good stuff though and my occasional treat.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: JB GTI on 12 April 2015, 10:00

Yeah right £105 for a thimble full  :shocked:
Reminded me of something I saw a while ago for the modern gentleman !!
http://www.amazon.co.uk/Veet-Men-Hair-Removal-Cream/dp/B000KKNQBK/ref=cm_cr_pr_product_top
Read the Reviews and Q&A's

 :grin:  :grin: :grin: 

That brought tears (of laughter) to my eyes.  Brought tears of a different kind to the eyes of the users :laugh:

I'm not even gonna ask why you were looking at this stuff, but presumably the reviews have made you reconsider  :whistle:


Yeah right £105 for a thimble full  :shocked:

I was being sarcastic  :rolleyes:  It's good stuff though and my occasional treat.
Being the nosey git/Inquisitive type (delete as appropriate) I had to look to see said feminine product and came across a section of desperate justification type reviews from users and my twisted mind then thought of the above which had been brought to my attention a while ago on Bookface.
I still can't believe that Amazon have not removed them yet !!  :grin:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: am1w on 12 April 2015, 12:04
Boots No7 is supposed to be excellent.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Bellend on 12 April 2015, 14:39
Getting my R from JCB Medway and don't know what the car wash set up is there but, even though my car is months away from delivery, my dealer has already been told I don't want it washing, just the stickers removing.

I've supplied them with the strongest TFR in the UK (if not the world) before now.

Would not put that on my car watered down 10 parts to 1! It would still be stronger than the stuff from the likes of Euros.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 12 April 2015, 14:53
Getting my R from JCB Medway and don't know what the car wash set up is there but, even though my car is months away from delivery, my dealer has already been told I don't want it washing, just the stickers removing.

I've supplied them with the strongest TFR in the UK (if not the world) before now.

Would not put that on my car watered down 10 parts to 1! It would still be stronger than the stuff from the likes of Euros.

Good to know.

I only meant them peeling off the stickers, nothing more than that, no TFR applied..  I'll have to make that crystal clear, maybe I'll just do it all myself to avoid any misunderstanding.
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 13 April 2015, 15:09
Getting the valeters to prep the car or getting them not to touch it at all are pretty straight forward demands - getting them to do part of the job is risky - so yes, asking them not to do anything (apart from fix the number plates on) is best. I used JCB and they did just that (although making sure they remove the transport pucks is a good idea too - they left them in!)
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 13 April 2015, 16:20
Yeah that's sound advice Mark.  Guess the level of dealer prep (or lack of in this case) depends how particular you are about your car.  I'm pretty fussy so best not to take any chances, as extreme as it may sound to others  :wink:

I've already got the transport pucks thing on my checklist, knowing their past incompetence on this issue. :rolleyes:
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Mark V GTD on 13 April 2015, 19:41
I think its to some extent a colour dependent thing - most dealers will not make too bad a job of a white or silver car - but Pearl Black and Carbon Grey need specialist preparation...

I drove my car for three weeks untouched as I could not get in to the detailer any sooner - but it was worth it :-)
Title: Re: Any good or bad experience of servicing with Inchcape?
Post by: Booth11 on 13 April 2015, 23:00
I think its to some extent a colour dependent thing - most dealers will not make too bad a job of a white or silver car - but Pearl Black and Carbon Grey need specialist preparation...

I drove my car for three weeks untouched as I could not get in to the detailer any sooner - but it was worth it :-)

Agree, silver and white are more forgiving.  Dealer inflicted swirls might still be there though  :wink:

I'll be giving it the full detailing works myself when I get it.  Will want to get it sorted asap and probably have to book some leave to get it all done, otherwise I might be driving it around untouched like you.

I've had lots of black cars and to be fair in the cases where the dealer has prepped the car in the past, they've not done too bad a job.  But I've got much, much picker over time so now I'd rather they leave well alone.