Any good or bad experience of servicing with Inchcape?

[Booth11]

Rise Sir Mark and we will do thy bidding! 

Could you dry clean my microfibre cloths please?

Always pays to make dealers aware of your OCD right from the outset, then they know what they're dealing with - DO NOT WASH signs obscuring the entire dash, the poor service assistant made to highlight the instruction several times on the worksheet, luggage labels attached to keys bearing the same message.....are but of few of the techniques I employ.  My current R dealer knew within the first 2 minutes of phone conversation what the deal was    

And for those with towels/microfibre OCD, step this way 

http://www.golfgtiforum.co.uk/index.php?topic=273390.0

[Mark V GTD]

PS: Don't push your bloody luck! 

Lol... 

[Wo-Wo]

There's a guy on here that works for Cheltenham Inchcape, perhaps he could put you in touch with some someone? Evo1996 or something like that?

My dad worked for them from their head office and subsequently I've used many franchises over the years and they've all been sound.

[am1w]

There's a guy on here that works for Cheltenham Inchcape, perhaps he could put you in touch with some someone? Evo1996 or something like that?

My dad worked for them from their head office and subsequently I've used many franchises over the years and they've all been sound.

Lee Evans is his name. Great guy.

[Mag_Pie]

I've been considering going down the service plan route and buying a plan from Inchcape but they aren't the supplying dealer.  They are more local though, which is what got me thinking about using them instead.  Have many people gone down the service plan route or is it not much better than paying as you go?

[Mark V GTD]

Depends how long you are keeping the car...if its two years its not worth it as you will only have one 149 quid service in that period....

[p3asa]

I use VW West London (Inchcape). They are very accommodating. But NEVER let them (or any VW dealer) talk you into the free specific dealer-fit paint swirl option!

Changed days Asker. I seem to recall you advocating your local dealer for its wash every few weeks.
Glad you've seen some sense 

[Booth11]

I use VW West London (Inchcape). They are very accommodating. But NEVER let them (or any VW dealer) talk you into the free specific dealer-fit paint swirl option!

Changed days Asker. I seem to recall you advocating your local dealer for its wash every few weeks.
Glad you've seen some sense 

Interesting!

Asker said the other day he gets his 'detailer' to give his car a going over every few weeks.  Maybe that's what he's calling his dealer these days    

[am1w]

My BMW was perfectly washed by the dealer FOC.

My Mk6 GTI was also washed well (FOC) by my dealer until the last time before it went, when they gave it a makeover with a goodbye swirly present.

My R will probably be detailed at some stage, that is if I can be bothered. My view is that if a car looks ok from a distance of 10 feet, it is good enough.

[Brenbo]

I have taken my car to Inchcape (VW Exeter) and have no complaints.  Very efficient.