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Model specific boards => Golf mk7 => Topic started by: Peeair on 11 January 2014, 23:04
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Just noticed this afternoon a few small chips in the windscreen. They're quite small but distracting when driving.
Does anybody know of any products that would hide these without the need for a new windscreen?
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I'm sure Autoglass do them for free I think??, or used too!!!!, not had mine done for a few years
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**Autoglass repair, Autoglass replace** !
Sorry.
Haven't ever had to use them but my dad does often and not a bad word to say about the service. Am I right in thinking that after you sign the autoglass form of course you don't pay anything upfront but they claim about £50 from your insurers? It is a declarable claim on your policy when applying for new premium quote or renewing.
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I have just got a stone chip on my windscreen as well. It is only on the surface, not all the way through. I went to Autoglass this weekend and they said it was not deep enough to fix. Apparently if it is only a surface skim chip on the windscreen then apart from replacing the windscreen there is nothing they can do.
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I have never heard of anyone having their insurance hiked for a glass claim when renewal time arrives, and as for it being a declarable claim, I have only ever seen insurance companies ask for the details of actual fender bender accidents in the previous claim sections, not specifically glass claims - it's pretty much a policy within a policy (with its own excess) with no effect on the no-claims discount.
Also, as Brembo has said, you can get small chips that haven't penetrated deep enough to cause a crack in the future - the repairers won't touch those.
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On comparison sites or direct insurer website online forms many have "Any windscreen claim" as a declarable claim available to select from the drop down menu. Whether it has or has not any effect on premium would take laborious trials on comparison sites with and without the windscreen and the effect is probably so negligible (if anything) that it's not worth the effort.
If it's there to select and it applies to me then I always select it. Seems like the smallest thing but there's no point buying insurance if from the off you're giving them a reason - any reason - to void it if you make a claim.
With regards to the chip itself, yes I understand it needs to be at a stage amenable to the injection of their resin material. They have their own definitions of 'chip', 'crack' etc.
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I am not sure about chip repairs, but I had a windscreen replaced in 2010 and it knocked my premium up by about £25 the next year. Not a big deal but I was annoyed as I assumed the excess I paid for the replacement (£100) was supposed to negate this.
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The thing is that these small chips aren't enough to crack the windscreen, more cosmetic damage than anything that would likely cause the windscreen to crack.
I'd imagine that if I went to Autoglass they'd ask me what I was worrying about and wouldn't touch the job. Hence asking the question if anybody had any knowledge of fixing or masking cosmetic chips themselves?
So to rectify them in reality it probably would be a windscreen replacement, and if this was the case would I be able to have this done at VW for the peace of mind that I would get an official VW/Pilkington windscreen?
And does anybody know how much the cost of this would be?
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Last time I had a Golf windscreen replacement, it was a MK5 one 6 years ago and the invoice was £221, for which I paid my £50 excess) - sure you can't live with it?
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Will be interesting to see how much the climate screen costs! :)
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Will be interesting to see how much the climate screen costs! :)
That's why I didn't spec it !! :whistle: :whistle: :whistle:
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Last time I had a Golf windscreen replacement, it was a MK5 one 6 years ago and the invoice was £221, for which I paid my £50 excess) - sure you can't live with it?
I think it may be one of those things you have to accept will happen over time, it just stings more because the car is brand new!
Just out of interest did VW do the replacement for you? and did the windscreen fit as perfectly as the original after being replaced?
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Will be interesting to see how much the climate screen costs! :)
That's why I didn't spec it !! :whistle: :whistle: :whistle:
It stops fogging of the screen and melts ice :) if it needed replacement I guess VW would have to supply the screen unless the windscreen companies can obtain them :)
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If I were you, unless the stonechip marks impair your vision, I'd live with it.
If you did decide to get a new screen, there's nothing to stop the new one getting chipped, and you'd be in the same position that you are now.
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I too wouldn't bother replacing a full windscreen for the sake of a chip.
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Last time I had a Golf windscreen replacement, it was a MK5 one 6 years ago and the invoice was £221, for which I paid my £50 excess) - sure you can't live with it?
I think it may be one of those things you have to accept will happen over time, it just stings more because the car is brand new!
Just out of interest did VW do the replacement for you? and did the windscreen fit as perfectly as the original after being replaced?
It was a perfect fit. It was the 3rd windscreen the car had in 2 months. The car arrived and I eagerly took it away and about a week later I noticed the corner of the windscreen had a crack across it from the inside - the garage accepted that it may have been that way from the factory and missed at PDI, they replaced it (both Pilkington screens). About 2 months after that, I developed another crack, this time externally, but in the same place. VW garage said not their concern. Got a replacement on my insurance (St Gobain Quartz screen). The fitter (Autoglass) stated that the screen that cracked had been fitted under tension, making it more likely to crack when hit. The new non-VW windscreen was fine for the remainder of the time I had the car.
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Right! Got a stone chip directly in my eyeline on monday! :sick: has anyone had there screen replaced in the mk7 yet? I'm with direct line insurance and will be requesting an OEM screen an new rain sensor, i've read that these come already bonded to the screen now?
Last time i had a screen replaced was in the mk5 and had a nightmare with the mobile Autoglass fitters, ended up having it changed again at there premises. :angry:
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Not in the mk7 but I had it done twice in my mk6 due to warranty issues. VW supplied an OEM screen and all the necessary bits and Autoglass fitted it. They even replaced those rubber trims down the sides of the screen even though they pop off easily enough.
Absolutely perfect job, I would never have been able to tell it was changed.
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Sounds promising, did you just deal with the dealership as it was a warranty problem? And did they do it at the dealership?
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Is a chip in the line of sight only a problem at MOT time?
If so how long are you keeping the car? Would a repair suffice?
I had one repaired in the week by auto-glass just above my line of sight. Top job and have not noticed it since although if you look for it you can find it. The repair guy even went round cleaning all my other windows whilst i waited!
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Is a chip in the line of sight only a problem at MOT time?
If so how long are you keeping the car? Would a repair suffice?
I had one repaired in the week by auto-glass just above my line of sight. Top job and have not noticed it since although if you look for it you can find it. The repair guy even went round cleaning all my other windows whilst i waited!
It would be an MOT failure yes, unfortunately the point of impact on the outside is almost nothing it's the crack between the laminates thats visible so a repair would be pointless, i can't live with it as it is, it's literally directly in front of my face!! :angry: grrr
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Jim,
Yeah I dealt with the dealership, they ordered the screen but the day the job was done I left the car into Autoglass myself and collected it there after, they are close to the VW dealers here anyway.
Like you I was paranoid, but there was no need. Honestly I'm as fussy as they come and the job was flawless - both times!
I'm not sure if they replaced the rain sensor or if a new one came with the screen.
The warranty claim was due to the screen itself delaminating.
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Thanks for that Joe, i'm going to speak to direct line on saturday, when i had mine replaced on Autoglass' premises the job was spot on so i think i'll go that way, it was the mobile guys that messed it up.
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Living in rural Lincolnshire with farmers mud on the roads in Winter and stone-chippings on roads in Spring / Summer I've had 3 x windscreens in 3 years in my previous Mk6 GTD's - no financial impact on insurance at renewals though. Have already had a stone scratch just the surface of my current Mk7 GTD which was new in Nov-13. Its really annoying as its not caused by tail-gaiting, its stones flicked up by oncoming vehicles and most of the time its been at relatively slow speeds!
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Just got back from my local Autoglass after asking whether a repair would be any good or would the screen need replacing? He said the repairs are not designed to be invisible just to prevent the chip going any further, i asked about an OE screen replacement? He looked and said that VW normally use Saint-Gobain but mine has Pilkington but "all glass is made to the same quality", now we all know thats not true!? He said try my insurance but don't go through the main phone number for glass as it'll go straight to Autoglass and they'll just order a replacement not an OE one, he also said it may go down as an actual claim so might affect my renewal?! WTF? I can see this turning into a real ballache!!
Also does anyone know if the rain sensors are bonded to the screen these days?
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Ok so went back to try a repair, nice bunch of guys tbf, initially he thought it was just inside the maximum repair size but when he put a little pressure on there were two legs that meant it was just outside the tollerance so new screen def needed! :cry:
They are going to put a request in for an OE screen to my insurance and see what happens, oh well...
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Insurance declined an OE screen even after much moaning and reasons for having an original part! :angry: anyway, i agreed to have a new one fitted and if any issues arose then we would deal with them.
Went to the Autoglass premises for 8am this morning and after a little mix up with their booking system agreed to get started, a couple of the technicians were looking at the chip and said it should be repairable even though the two 'legs' took it outside the maximum repair size so agreed to give it a go before changing the screen, the repair was done and tbf it was quite a good job and if it had been 3" in any direction on the screen i'd have left it but it just wasn't QUITE right :cry:
So a new screen it is!!
(http://i762.photobucket.com/albums/xx265/blaarp1/3E670AAD-F71E-4893-A5DD-96DA43708E8B_zpsepl4ixnz.jpg)
Being honest i'm very happy with the job and it's night and day with the last job i had by Autoglass, the kit he used ensured no damage to the bodywork and he had a brand new gel pack for the rain sensor ready to put in, the screen itself is pretty much identical but has a small Pilkington square logo instead of the VW badge which i think i can live with tbh, all in all i'm happy with the job.
Thanks Neil and Avril at Autoglass :afro:
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I had my screen replaced on my mk6 like you say doesn't have the vw logo but other than that you can't tell the difference I would guess they are only a couple of major manufacturers of windscreens would doubt they are of any lesser quality.
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Had mine replaced last week, but the rain sensor isn't nearly as sensitive as it was(MK7). I read in the manual that it has to be re-calibrated, is this correct? By the way the screen is a Pilkington. Also what is this Gel pack and should mine have been replaced?
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Had mine replaced last week, but the rain sensor isn't nearly as sensitive as it was(MK7). I read in the manual that it has to be re-calibrated, is this correct? By the way the screen is a Pilkington. Also what is this Gel pack and should mine have been replaced?
When they pull the rain sensor off the old screen it leaves 4 indentations, one for each of the lenses in the old gel, so when they put it on the new screen they put a new gel pack between the sensor and screen so it's perfectly flush., and yes yours should have been replaced, if it doesn't look perfect from the outside then it hasn't been changed.
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Had mine replaced last week, but the rain sensor isn't nearly as sensitive as it was(MK7). I read in the manual that it has to be re-calibrated, is this correct? By the way the screen is a Pilkington. Also what is this Gel pack and should mine have been replaced?
When they pull the rain sensor off the old screen it leaves 4 indentations, one for each of the lenses in the old gel, so when they put it on the new screen they put a new gel pack between the sensor and screen so it's perfectly flush., and yes yours should have been replaced, if it doesn't look perfect from the outside then it hasn't been changed.
It does look perfect so is it just a case of re-calibration?