GolfGTIforum.co.uk

Model specific boards => Golf mk7 => Topic started by: Dan Burnley on 15 October 2013, 21:51

Title: Cheltenham Volkswagen
Post by: Dan Burnley on 15 October 2013, 21:51
Has anyone ordered their GTI/GTD from the Cheltenham Volkswagen garage. Just wanting to know if anyone has had any problems with them, are they reliable etc, also has anyone received their car from the Cheltenham garage yet?
Title: Re: Cheltenham Volkswagen
Post by: Jimble on 15 October 2013, 22:01
Lee is our resident forum dealership trader, a few people on here have had dealings with them and i personally haven't heard a bad word said.


http://www.golfgtiforum.co.uk/index.php?topic=260090.0 (http://www.golfgtiforum.co.uk/index.php?topic=260090.0)
Title: Re: Cheltenham Volkswagen
Post by: GolfTi on 15 October 2013, 22:02
Ask evo.

He's a trader on here.
Title: Re: Cheltenham Volkswagen
Post by: mortimerchris on 16 October 2013, 11:22
Hi there,

I had a good experience with my last car a scirocco,

Well when I say good experience I mean I waited 6 months to find that when they placed the order someone forgot to add the options on so they built a car to the standard spec!
Another 3 months later the correct car arrived!

That said it was human error and they were very courteous so just double check your shave been added!
Title: Re: Cheltenham Volkswagen
Post by: CraigW on 16 October 2013, 12:51
Hi there,

I had a good experience with my last car a scirocco,

Well when I say good experience I mean I waited 6 months to find that when they placed the order someone forgot to add the options on so they built a car to the standard spec!
Another 3 months later the correct car arrived!

That said it was human error and they were very courteous so just double check your shave been added!

Do you get a free shave as well? That's a very personal service. I wish I had used them now  :grin: :grin:
Title: Re: Cheltenham Volkswagen
Post by: monkeyhanger on 16 October 2013, 13:24
Do you get a free shave as well? That's a very personal service. I wish I had used them now  :grin: :grin:

They'll slit your throat, Sweeney Todd style - if you cancel.  :whistle:
Title: Re: Cheltenham Volkswagen
Post by: Exonian on 16 October 2013, 18:34


My mk7 was ordered via Lee @ Chelt VW, KennyGTI ordered his R from Lee as well and I know there are a few others here.

I can't comment on the whole buying process yet but so far so good! One of the main reasons Lee was my first port of call was the fact he's a no nonsense guy who has a good forum presence and is not the normal corporate salesman.
I had my order number within a very short time of placing the order. The relevant paperwork was delivered to me and returned very quickly and he doesn't bother me with info he knows I can just pull off the forum and I don't bother Lee unnecessarily as he's a busy bunny who has a job to do! So all good so far.

Total buying experience so far as per most on here is the wait. I ordered mid-April and the car has only just gone into build but that's hardly Cheltenham's fault!!! Whether is was pure allocation (Chelt VW are a busy dealership and a good friend of mine uses their fleet department a lot for company vehicles of which he orders dozens) or whether an f-up at VW is neither here nor there as there's nothing can be done about that. A risk you take with early orders.

I quite like the idea of the shave though, when I pick up my car eventually I'll probably have worked an 11 hour night shift and then driven 130 miles or so to Lee and will be looking a bit rough round the edges so a shave might be welcome - but I'll settle for a coffee!!!

So all good so far and as Chelt VW are an Inchcape dealership the same as my local dealership I'm confident any post delivery issues can be sorted easily just the same as when I bought from another dealer in the group about four years ago.

VW themselves haven't covered themselves in glory here so I shall let my feelings be known to them after delivery but that has nothing to do with the dealership. If VW then see fit to shower me with a free voucher then fine but I won't hold my breath!!

In short - Cheltenham VW seem fine to me and Lee is the added benefit of using the dealership.

Title: Re: Cheltenham Volkswagen
Post by: evo1986 on 16 October 2013, 23:12
Has anyone ordered their GTI/GTD from the Cheltenham Volkswagen garage. Just wanting to know if anyone has had any problems with them, are they reliable etc, also has anyone received their car from the Cheltenham garage yet?

Have you got one on order with our fleet dept Dan?
Title: Re: Cheltenham Volkswagen
Post by: westwoap on 17 October 2013, 10:22
Morning

I have a GTD on order with Chelt - VW. My tracker says it has arrived in the UK. Would anyone be able to tell me when the dealership is likley to receive this and what sort of timescales I can expect to wait?

I have ordered a DPB GTD through my works Fuel n Go scheme

Any help would be greatly appreciated
Title: Re: Cheltenham Volkswagen
Post by: CraigW on 17 October 2013, 10:40
Morning

I have a GTD on order with Chelt - VW. My tracker says it has arrived in the UK. Would anyone be able to tell me when the dealership is likley to receive this and what sort of timescales I can expect to wait?

I have ordered a DPB GTD through my works Fuel n Go scheme

Any help would be greatly appreciated

Can be up to two weeks for transport to your dealership and then anywhere between 2-5 days approx for PDI unless you apply some pressure on them.  :smiley:
Title: Re: Cheltenham Volkswagen
Post by: Dan Burnley on 18 October 2013, 10:55
Has anyone ordered their GTI/GTD from the Cheltenham Volkswagen garage. Just wanting to know if anyone has had any problems with them, are they reliable etc, also has anyone received their car from the Cheltenham garage yet?

Have you got one on order with our fleet dept Dan?

Hi mate, yes with your dept. I have an order number but I haven't got a build week? I have noticed everyone else has been given build weeks but not me?... :cry:  Feel left out...  :smiley:
Title: Re: Cheltenham Volkswagen
Post by: Dan Burnley on 19 October 2013, 23:58
Has anyone ordered their GTI/GTD from the Cheltenham Volkswagen garage. Just wanting to know if anyone has had any problems with them, are they reliable etc, also has anyone received their car from the Cheltenham garage yet?

Have you got one on order with our fleet dept Dan?
Hi mate, yes with your dept. I have an order number but I haven't got a build week? I have noticed everyone else has been given build weeks but not me?... :cry:  Feel left out...  :smiley:



Any ideas mate????
Title: Re: Cheltenham Volkswagen
Post by: evo1986 on 20 October 2013, 07:50
What is you order number Dan and I will have a look when I pop in to work today.

Lee
Title: Re: Cheltenham Volkswagen
Post by: JonnyG on 20 October 2013, 12:18
I bought my Mk6 R from Lee at Cheltenham VW back in March 2010.  Seems ages ago now !

It was one of the first R's to arrive in the UK, and VW Cheltenham had an unregistered one in stock, that just about fitted my desired spec.

I had a good buying experience with Lee, everything went smoothly and on time and I'd certainly buy again from them (new Mk 7 R perhaps  :wink:).

 
Title: Re: Cheltenham Volkswagen
Post by: Dan Burnley on 20 October 2013, 15:18
What is you order number Dan and I will have a look when I pop in to work today.

Lee

Have you got a email mate rather than posting details on here? Cheers.
Title: Re: Cheltenham Volkswagen
Post by: evo1986 on 20 October 2013, 17:13
No one can do anything with the Comm number Dan (its not like posting your card details and date of north ; ), pm it me when you have enough posts.
Title: Re: Cheltenham Volkswagen
Post by: Dan Burnley on 20 October 2013, 17:24
No one can do anything with the Comm number Dan (its not like posting your card details and date of north ; ), pm it me when you have enough posts.

Just sent a PM to you, let me know if you got it. Cheers :rolleyes:
Title: Re: Cheltenham Volkswagen
Post by: Gnasher on 20 October 2013, 17:56
Ordered mine via EMC Tax Free and have been told that my order can't be tracked online as it's a tax free sale (even with my order number), all I get is 'We couldn't find your Volkswagen order number. Please check and try again.'

Should this number work by now? I ordered around 2 weeks ago.
Title: Re: Cheltenham Volkswagen
Post by: Rhyso on 20 October 2013, 18:02
No one can do anything with the Comm number Dan (its not like posting your card details and date of north ; ), pm it me when you have enough posts.

Just sent a PM to you, let me know if you got it. Cheers :rolleyes:

You need 10 posts......
Title: Re: Cheltenham Volkswagen
Post by: Dan Burnley on 20 October 2013, 18:52
No one can do anything with the Comm number Dan (its not like posting your card details and date of north ; ), pm it me when you have enough posts.

Just sent a PM to you, let me know if you got it. Cheers :rolleyes:

You need 10 posts......


it's let me send an email though?
Title: Re: Cheltenham Volkswagen
Post by: Rhyso on 20 October 2013, 21:05
No one can do anything with the Comm number Dan (its not like posting your card details and date of north ; ), pm it me when you have enough posts.

Just sent a PM to you, let me know if you got it. Cheers :rolleyes:

You need 10 posts......


it's let me send an email though?

Email yeah. PM you need 10 posts  :smiley:
Title: Re: Cheltenham Volkswagen
Post by: Dan Burnley on 20 October 2013, 22:01
No one can do anything with the Comm number Dan (its not like posting your card details and date of north ; ), pm it me when you have enough posts.

Just sent a PM to you, let me know if you got it. Cheers :rolleyes:

You need 10 posts......


it's let me send an email though?

Email yeah. PM you need 10 posts  :smiley:



Sorry meant PM. I'm a beginner to all this forum business, will get used to it soon... Sorted the PM now as I have finally reached 10 posts...  :grin:
Title: Re: Cheltenham Volkswagen
Post by: evo1986 on 21 October 2013, 11:07
Just showing as original build week 3 now come forward to week 2 ; )

Order accepted by the factory on the 31/08/2013

So 25 weeks from that acceptance date would be the estimated delivery which would mean delivery around week 8 next year so end of February ready for new plates in March?

Lee

Title: Re: Cheltenham Volkswagen
Post by: Dan Burnley on 21 October 2013, 13:29
Just showing as original build week 3 now come forward to week 2 ; )

Order accepted by the factory on the 31/08/2013

So 25 weeks from that acceptance date would be the estimated delivery which would mean delivery around week 8 next year so end of February ready for new plates in March?

Lee


Cheers for looking into it.

That's completely different to what they said when I placed the order, they told me will be delivered no later than 15th Jan 14 but will possibly be brought forward? There has been reports that people on here have placed their orders in Aug and Sept and have already been given build weeks in Nov?? Its not like I have opted for a big spec or anything??
Title: Re: Cheltenham Volkswagen
Post by: evo1986 on 21 October 2013, 16:09
Can you email me specifics of who you spoke to at the dealership who told you that information.