« Reply #6 on: 16 October 2013, 18:34 »
My mk7 was ordered via Lee @ Chelt VW, KennyGTI ordered his R from Lee as well and I know there are a few others here.
I can't comment on the whole buying process yet but so far so good! One of the main reasons Lee was my first port of call was the fact he's a no nonsense guy who has a good forum presence and is not the normal corporate salesman.
I had my order number within a very short time of placing the order. The relevant paperwork was delivered to me and returned very quickly and he doesn't bother me with info he knows I can just pull off the forum and I don't bother Lee unnecessarily as he's a busy bunny who has a job to do! So all good so far.
Total buying experience so far as per most on here is the wait. I ordered mid-April and the car has only just gone into build but that's hardly Cheltenham's fault!!! Whether is was pure allocation (Chelt VW are a busy dealership and a good friend of mine uses their fleet department a lot for company vehicles of which he orders dozens) or whether an f-up at VW is neither here nor there as there's nothing can be done about that. A risk you take with early orders.
I quite like the idea of the shave though, when I pick up my car eventually I'll probably have worked an 11 hour night shift and then driven 130 miles or so to Lee and will be looking a bit rough round the edges so a shave might be welcome - but I'll settle for a coffee!!!
So all good so far and as Chelt VW are an Inchcape dealership the same as my local dealership I'm confident any post delivery issues can be sorted easily just the same as when I bought from another dealer in the group about four years ago.
VW themselves haven't covered themselves in glory here so I shall let my feelings be known to them after delivery but that has nothing to do with the dealership. If VW then see fit to shower me with a free voucher then fine but I won't hold my breath!!
In short - Cheltenham VW seem fine to me and Lee is the added benefit of using the dealership.
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‘23 8R, ‘20 8CS, ‘19 135iX, ‘19 TCR, ‘17 Ed40, ‘17 GTD, ‘15 7R, ‘13 GTI PP, ‘11 GTI, ‘09 GTI, ‘98 Ibiza Cupra, ‘05 GTI, ‘06 Polo GTI, ‘04 GT TDI, ‘05 Fabia vRS, ‘02 GTI T, ‘03 Ibiza TDI 130, ‘01 Leon 180, ‘89 mk2 16v, ‘99 Ibiza TDI, ‘96 VR6, ‘98 Ibiza TDI, ‘92 VR6, ‘88 mk2 8v, ‘92 Polo G40, ‘91 mk2 8v, ‘89 mk2 8v, 205 GTI 1.9, ‘83 mk1 GTI, ‘80 Scirocco GTI, plus some others I’ve forgotten
