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General => General discussion => Topic started by: jnufcuk on 04 January 2012, 19:18
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Will make the story short as not to bore u :grin:
Hi i sold a ps3 to someone using paypal thru ebay, sent it off and it got lost in the post. I have been in costant contact with the buyer stating how sorry i was that the item got lost.
He has been to post office i have been to mine to see if it had been returned, no sign?
I send him reciept as proff that i posted it incase he thought otherwise, to which he replies oh thats my old address? Iask whether he can go round there so he does, says no sign and asks if i can check my post office.
I do and still no sign, ask for claim/loss form fill it in and have sent it off.
Now he as opened a dispute and asking for money back? I said im sorry but not sure how i can send money back as i dont believe it to be my fault and ill let paypal sort it out?
So have sent off the dispute to ebay stating that i dont think its fair i have to give money back, im not a comany so dont have any refund policy etc?? :undecided:
So just wanted to ask u guys what u think and where i stand?
Thanks guys
p.s. i have 100% feedback and have sent off hundreds of things even on here and nothing has ever been lost all from the same post office. SO bit annoyed tbh.
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Sounds like you're being scammed, IMO.
Why would someone buy something that expensive off ebay, without changing their address?
Was it recorded delivery?
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Paypal will tell him to await the outcome of the PO enquiry anyway. Was it signed for at the guys old address? How was it posted, did you send it insured with signed for special delivery etc..? At the end of the day, you have proof of postage, and the guy is at fault for declaring the wrong address on his paypal account. I wouldn't give it up yet.
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Defo a scammer
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Sounds like you're being scammed, IMO.
Why would someone buy something that expensive off ebay, without changing their address?
Was it recorded delivery?
Was only £60 lol was original chunky ps3.
I thought it was but wasn't till I got home I realised the guy didn't record it :angry: even thoug untold him to. ( was a massive queue and he looked busy so will let him off slightly lol)
Just seems a bit unfair to say oh that's my old address? And expect me to refund him. I always put no refunds on bottom of ebay adds if thst makes any difference lol?
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im no expert..... but surely its the buyers repsonsibility to provide correct postal details!? in which case you should be well in the clear!!
Keep all conversations, reciepts etc for proof
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It is the buyers responsibility to provide a postal address.
If he failed to update it from what was displayed when he won, then it is his own fault.
You sent it to the address he supplied. How were you to know otherwise.
No fault by you.
Guns. Stick to yours.
Jonathan.
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How did you send it??Which royal mail service as some royal mail services have sign for anyway as well as tracking info.Sometimes if you look on the receipt it will have the tracking number.
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It is the buyers responsibility to provide a postal address.
If he failed to update it from what was displayed when he won, then it is his own fault.
You sent it to the address he supplied. How were you to know otherwise.
No fault by you.
Guns. Stick to yours.
Jonathan.
+1. I recently got scammed for selling a PS3 too. I eventually caught him out and he ended the dispute, however he left me with negative feedback and ruined my 100% rating. Cvnt!
Best of luck
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It is the buyers responsibility to provide a postal address.
If he failed to update it from what was displayed when he won, then it is his own fault.
You sent it to the address he supplied. How were you to know otherwise.
No fault by you.
Guns. Stick to yours.
Jonathan.
What he said. If you have proof of postage that you sent the item to the address provided by the buyer then you are not at fault. If the item has been lost by the post service then that is a different matter. The issue here is that the item has not been received because he gave you the wrong address... which he has admitted to (important).
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Cheers guys just hope PayPal see it the same way? :undecided:
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sorry to say if you have not got proof the buyer recieved it you will loose the case. It is the sellers resbonsibility (private or business) to ensure the buyer recieves the item. no tracking number no proof item has been sent can send as many letters and emails as you like. With out a tracking number paypal will close the case against you. proof of postage is not proof of rcpt. send everything through ebay recorded as been bitten by this before. The annoying thing is he more than likely recieved it.
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I have receipt from post office with his "old" post code on and then scanned it into email to him to which he said thats my old address? That's not my fault. For all I know the house I sent it to may have received it and opened it by mistake realised what it was then kept it?
What more can a buyer do but send it to the adress I was given? It should have been recorded and I'm annoyed as I send everythig recorded then give buyer tracking number. Think the guy was in such a rush he must have misheard me :undecided:
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proof of postage means nothing to ebay or paypal :sad: i got had on ebay sold a helmet for £250 said he never got it.ebay said it was down to me to prove he got it or not.one thing i will say if you've got auto payment set up on your paypal account stop it for now because they just took the money out of my account and refunded the w****r :cry:
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It is the buyers responsibility to provide a postal address.
If he failed to update it from what was displayed when he won, then it is his own fault.
You sent it to the address he supplied. How were you to know otherwise.
No fault by you.
Guns. Stick to yours.
Jonathan.
+1. I recently got scammed for selling a PS3 too. I eventually caught him out and he ended the dispute, however he left me with negative feedback and ruined my 100% rating. Cvnt!
Best of luck
If you contact eBay they should remove the neg feedback, I have received 2 neg's in the past, both times had it Removed by ebay.
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Make sure you keep the email saying it was sent to wrong address (so his fault), as he could say oh it did turn up and lie to paypal .
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should of changed his address tell him give his head a wobble and pi$$ off
annoys me sh!t like that :cool:
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Oh well PayPal have now refunded him £58 thanks alot PayPal u useless f........ :angry:
May aswell do that to the rest of the things I buy from now on then I don't have to pay for stuff. Just say I gave wrong address.
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I'm not being a pr!ck or anything, but do you mean they refunded him £58?
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i had this done to me a few years back with a ds i sold, lesson learned send everything recorded/sign for otherwise there is no proof they have received it and paypal/ebay will always side with them even though 99 times out of 100 they probably have received the item.
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Bloody iPhone Ye refunded him will change it now lol
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Report him for suspected fraud?
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Don't even get me started on this one!
I sold an XBox a few years ago when they were newish. Sold for £300. Posted it recorded Parcel Force then heard nothing from the guy. Figured he just didn't want to leave feedback, so moved on with my life.
2 months later, he mailed me and asked where it was. I told him it had been posted and that the tracking showed it as delivered. He then raised a dispute with PayPal claiming he never bought it and that his card must have been stolen??!? WTF?
As soon as I saw this, I severed the link between PayPal and my account as I knew friends that had had money taken out of their bank accounts with things like this. Thankfully did it in time, but my PayPal account showed a negative balance of £300 and my account was suspended.
I argued that it had been delivered and that how could I possibly check if the card was stolen or not - as I don't have access to that side of the transaction. That was surely why they took 4%?
Anyhow, long story short, they gave it to a debt collection agency, I went dark and they gave up chasing.
Did you know, under the absolutely useless sellers protection, if I send something to you via recorded delivery and someone else in your house happens to answer the door and signs for it, the protection is void. Utter sh!t. eBay don't want individual sellers any more, they only want companies.
Grrrrr.
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tell me about it i sold a crank and some pedals froma bike i had in the garage ,actually under charged on postage ,made about a pound till he said he hadnt received it ,he even had the front to win it on the fri and put in paypal dispute the next day ,when i argued the toss all he said was prove it ,muthafu@@er ,so he got the bits and refund of bout 5-6 quid grrrrrr,learnt my lesson
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Will make the story short as not to bore u :grin:
Hi i sold a ps3 to someone using paypal thru ebay, sent it off and it got lost in the post. I have been in costant contact with the buyer stating how sorry i was that the item got lost.
He has been to post office i have been to mine to see if it had been returned, no sign?
I send him reciept as proff that i posted it incase he thought otherwise, to which he replies oh thats my old address? Iask whether he can go round there so he does, says no sign and asks if i can check my post office.
I do and still no sign, ask for claim/loss form fill it in and have sent it off.
Now he as opened a dispute and asking for money back? I said im sorry but not sure how i can send money back as i dont believe it to be my fault and ill let paypal sort it out?
So have sent off the dispute to ebay stating that i dont think its fair i have to give money back, im not a comany so dont have any refund policy etc?? :undecided:
So just wanted to ask u guys what u think and where i stand?
Thanks guys
p.s. i have 100% feedback and have sent off hundreds of things even on here and nothing has ever been lost all from the same post office. SO bit annoyed tbh.
Did you send it recorded?
And if you did and it was sent to the address stated on ebay/paypal, then it's his problem not yours!