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Model specific boards => Golf mk6 => Topic started by: am1w on 01 October 2011, 18:12

Title: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 18:12
A video is worth a thousand words.

http://www.tomsguide.com/us/vw-martin-winterkorn-hyundai-i30-frankfurt-iaa-2011,news-12669.html
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Snoopy on 01 October 2011, 18:21
Quote
"It doesn't rattle".

Of course, that wasn't just a statement; it was a complaint that needed an explanation from his staff. He called for Klaus Bischoff, in charge of automotive design at VW, and told him: "BMW can't do it. We can't do it. It doesn't rattle!"

Bischoff, caught on the wrong foot, carefully replies that VW had a solution for the rattling steering wheel adjuster, but it wasn't used in production as it was too expensive. Winterkorn, now visibly upset, shot back: "So why can they do it?" There was no answer.

Got to love that bit  :grin:

I bet a VW member of staff has just placed an order for an i30 so they can stip it to see how there built.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Exonian on 01 October 2011, 18:21
Bit of a Ratner moment  :grin:
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Snoopy on 01 October 2011, 18:24
I wonder if the golf mk7 will now be but back from mid 2013 till they work out how to build solid modern cars  :grin:
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 18:27
I rather like the new i30. It looks quite cool.
I might just get one of them for my daily.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Exonian on 01 October 2011, 18:32
I wonder if the golf mk7 will now be but back from mid 2013 till they work out how to build solid modern cars  :grin:

Solid modern cars with Korean prices would be a bonus.


Ooooh, I just saw a flying pig ...
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 18:34
I wonder if the golf mk7 will now be but back from mid 2013 till they work out how to build solid modern cars  :grin:
Solid modern cars with Korean prices would be a bonus.
Ooooh, I just saw a flying pig ...

No, it was bits of the cow you sit on .......
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Exonian on 01 October 2011, 18:37
Don't worry, the cow/pig was old - I found evidence of plastic surgery.  :smug:
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 18:39
Don't worry, the cow/pig was old - I found evidence of plastic surgery.  :smug:

Nooooo. Don't tell me it is wearing rapidly and tearing beneath you.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Exonian on 01 October 2011, 18:41
Don't worry, the cow/pig was old - I found evidence of plastic surgery.  :smug:

Nooooo. Don't tell me it is wearing rapidly and tearing beneath you.

No, it's just Jacara seat bases that do that.  :tongue:
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 18:48
Don't worry, the cow/pig was old - I found evidence of plastic surgery.  :smug:
Nooooo. Don't tell me it is wearing rapidly and tearing beneath you.
No, it's just Jacara seat bases that do that.  :tongue:

The leather loses colour as it is cheap painted stuff and somehow missed a good tannery. You can scrape the paint off with your nails. Go on try it.
With use you can even dye your light coloured trousers with a faint grey hue.
Take some pictures of it sagging and stretching over time.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Exonian on 01 October 2011, 18:51
Don't worry, the cow/pig was old - I found evidence of plastic surgery.  :smug:
Nooooo. Don't tell me it is wearing rapidly and tearing beneath you.
No, it's just Jacara seat bases that do that.  :tongue:

The leather loses colour as it is cheap painted stuff and somehow missed a good tannery. You can scrape the paint off with your nails. Go on try it.
With use you can even die your light coloured trousers with a faint grey hue.
Take some pictures of it sagging and stretching over time.


Real men wear dark coloured trousers and don't have long nails to pick at their seats.  :grin:
It's never a good idea to have long nails whilst driving, should one hit a pothole whilst picking one's nose it can get a bit painful. Mind you the blood doesn't stain the goat/cow/pig/plastic/korean dog seats in my car.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 18:57
Don't worry, the cow/pig was old - I found evidence of plastic surgery.  :smug:
Nooooo. Don't tell me it is wearing rapidly and tearing beneath you.
No, it's just Jacara seat bases that do that.  :tongue:
The leather loses colour as it is cheap painted stuff and somehow missed a good tannery. You can scrape the paint off with your nails. Go on try it.
With use you can even die your light coloured trousers with a faint grey hue.
Take some pictures of it sagging and stretching over time.
Real men wear dark coloured trousers and don't have long nails to pick at their seats.  :grin:
It's never a good idea to have long nails whilst driving, should one hit a pothole whilst picking one's nose it can get a bit painful. Mind you the blood doesn't stain the goat/cow/pig/plastic/korean dog seats in my car.

I don't have long nails or pick my nose. But I do hit a pothole or two which causes me to deflate sometimes.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: R32UK on 01 October 2011, 19:02
Not bad cars them Hyundais... dont see VW offering 5yrs unlimited warrenty  :lipsrsealed:
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: GolfTi on 01 October 2011, 19:50
The 5yr warranty thing is no big deal.

When your VW turns 3 years old you will be offered an extended warranty.
£100 - £200 per year (depending on level of cover) as long as the car has covered under 100k.

The £200 pretty much matches the manufacturer's warranty.

See below

https://www.volkswagenextendedwarranty.co.uk/VWCars/Static.mvc.aspx/Content?title=Home&name=Home
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 20:05
I am very happy with Wolfgang as are you with Wolfie.
So wonderful to drive and such eye candy in Red on a sunny day. Sooo many admiring looks today. I blushed to match Wolfgang's hue :smiley:
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: R32UK on 01 October 2011, 20:09
The 5yr warranty thing is no big deal.

When your VW turns 3 years old you will be offered an extended warranty.
£100 - £200 per year (depending on level of cover) as long as the car has covered under 100k.

The £200 pretty much matches the manufacturer's warranty.

See below

https://www.volkswagenextendedwarranty.co.uk/VWCars/Static.mvc.aspx/Content?title=Home&name=Home


they should just add it to the price and give it as standard... not like anyone would notice anyway
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: GolfTi on 01 October 2011, 20:13
^^

Still get people drooling over my car and he's just had his 2nd birthday.

Quite a few people go out of their way just to comment or talk to me about him. All sorts of people.

The GTI is a very impressive car.

Freshly polished Deep Black is simply stunning.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: gizzywizzy on 01 October 2011, 20:51
^^

Still get people drooling over my car and he's just had his 2nd birthday.

Quite a few people go out of their way just to comment or talk to me about him. All sorts of people.

The GTI is a very impressive car.

Freshly polished Deep Black is simply stunning.

+1
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Jimmymature on 01 October 2011, 21:14
The 5yr warranty thing is no big deal.

When your VW turns 3 years old you will be offered an extended warranty.
£100 - £200 per year (depending on level of cover) as long as the car has covered under 100k.

The £200 pretty much matches the manufacturer's warranty.

See below

https://www.volkswagenextendedwarranty.co.uk/VWCars/Static.mvc.aspx/Content?title=Home&name=Home


Just looked at the terms of the extended warranty and this bad boy leaps out at me and the biggest get out clause I've ever seen!!!

"What is not covered?
 Claims for mechanical breakdown of covered parts due to wear and tear, which the gradual deterioration is caused by the effects of age and/or mileage, are not covered. "




Jim
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: R32UK on 01 October 2011, 21:24
Just looked at the terms of the extended warranty and this bad boy leaps out at me and the biggest get out clause I've ever seen!!!

"What is not covered?
 Claims for mechanical breakdown of covered parts due to wear and tear, which the gradual deterioration is caused by the effects of age and/or mileage, are not covered. "

What age? What mileage?


Jim

VW are bad enough with new cars... imagine trying to get them to fix something after 4.5 yrs  :laugh:
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 23:03
I get fabulous service from my VW Dealership. The best ever. They make me ver' happy.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: AndyC on 01 October 2011, 23:04
I get fabulous service from my VW Dealership. The best ever. They make me ver' happy.
Have you discovered how to make a turd shine????
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 01 October 2011, 23:06
AndyC: I have, with you.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: simonpolly on 01 October 2011, 23:10
^^

Still get people drooling over my car and he's just had his 2nd birthday.

Quite a few people go out of their way just to comment or talk to me about him. All sorts of people.

The GTI is a very impressive car.

Freshly polished Deep Black is simply stunning.

+2
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: andykram on 01 October 2011, 23:27
I keep seeing the advert on tele for the i40. That looks a really nice car.

I've often said on here and other forums, if VW didn't market itself on the back of "quality and reliability" then nobody would bother when it all goes wrong. But because they do and because the price them accordingly high, people expect these cars to be spot on. Which they rarely are. Thus the customer's understandable annoyance.

Personally, I think a three year warranty on cars this expensive when Kia/Hyundai etc offer 5 to 7 years as standard is a joke.

And remember, VW policy is not to fix rattles under warranty unless there is a specific broken part. Unbelievable!!!
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 02 October 2011, 02:21
When I took my car in for its first service, I was asked if there were any rattles or squeaks that needed attention. 
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: R32UK on 02 October 2011, 11:52
When I took my car in for its first service, I was asked if there were any rattles or squeaks that needed attention. 


Didnt you also have to get your rear bumper sprayed like 5 times ???  :lipsrsealed:

in fact I am pretty sure your car had more visits to the dealership than mine.. and thats saying something!
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Snoopy on 02 October 2011, 11:55
But because they do and because the price them accordingly high, people expect these cars to be spot on. Which they rarely are.

And remember, VW policy is not to fix rattles under warranty unless there is a specific broken part. Unbelievable!!!
But if i have family members with Alfas, KIA's, Hyundai's, Fords, Vauxhalls, Skodas (Which i look after for all of them) and a personal history with reliable SEATs that don't/didn't have issues and have had good service from dealers. Don't you think its not normal to expect the same from a brand who markets their cars as quality to at least come somewere near the others for build standards, fit and finish, dealer support and aftersales care?
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: am1w on 02 October 2011, 14:21
Snoops:

Admittedly you have had shocking service from your particular VW garages. Yes, you have every right to expect a high standard of service especially when they can see you are a careful and discerning gentleman owner. Their overall behaviour towards you has been shameful.

I have had superb service from my VW Service Department. My issues were with the Bodyshop which is now part of the FixAuto Franchise which both VW and Audi use. Then there was also the crass behaviour of VW Technical, though VWCS were supportive as was my excellent Warranty Manager.

I have had no issues with VW anymore, especially since I wrote a strongly worded letter to Chris Craft, VW MD. In fact, the standard of service I have received has reached dizzy heights. Most impressed.
Title: Re: Oh dear. VW Boss in a spin about rattling VW and solid Hyundai i30.
Post by: Snoopy on 02 October 2011, 14:45
Snoops:

Admittedly you have had shocking service from your particular VW garages. Yes, you have every right to expect a high standard of service especially when they can see you are a careful and discerning gentleman owner. Their overall behaviour towards you has been shameful.
VW customer service delt with 4 different people maybe more as they kept leaving. Still have an open case.
VW dealers delt with 4 different ones over time(including the supplier dealer) all very poor experiences.

Hyundai dealer, Skoda dealer and Alfa dealer which are oddly all part of the same group as 2 of the VW dealers i have delt with i have not had any issues with.