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General => General discussion => Topic started by: JC on 05 June 2011, 13:45

Title: anyone with virgin media ?
Post by: JC on 05 June 2011, 13:45
Views please  :smiley:
Title: Re: anyone with virgin media ?
Post by: Exonian on 05 June 2011, 14:01
Contact flc1962 and get it cheap!

No complaints from me about their service, quite the opposite.
Unlike the sh*te Orange Broadband I used to have.
Title: Re: anyone with virgin media ?
Post by: JC on 05 June 2011, 14:08
cheers,
Title: Re: anyone with virgin media ?
Post by: westfield on 05 June 2011, 14:19
All good here no issues what so ever.  :wink:
Title: Re: anyone with virgin media ?
Post by: bullzeye on 05 June 2011, 14:40
all good here too wouldnt have net coming down phone line again they were all a pain in the arris
Title: Re: anyone with virgin media ?
Post by: VW BUSH on 05 June 2011, 14:50
Ping 20mg+, no lag for online gaming :wink:
+I have mates rate deal  :cool:

Great service when working, customer service can be a nightmare, its in Chenai and I found the langauge barrier a nightmare when the staff had not been able to repeat an off the card answer.
Best service out there imo
Title: Re: anyone with virgin media ?
Post by: houston on 05 June 2011, 20:32
internet = great, better than any other provider, but still my 10mb goes to less than 1mb at peak times, but still not as bad as others
tv = decent, but the box really lags and the catch up service is very slow to update, sometimes doesnt even work at all
phone = not the cheapest
mobile = an absolute joke, really dont even consider this

there customer support is usually crap, ring up about a prob and you usually get a person who has no idea and just reads off a list and speaks broken english, however last time i rang i got someone who sounded like he REALLY knew his stuff and was so helpful, so this may have changed

if you do get it then keep an eye on the prices they charge, they go up quite a bit without noticing (mines went from 25 to over 50 within 2 year!) but i just rang up and said im gonna leave cos its gettin expensive and they reduced it
Title: Re: anyone with virgin media ?
Post by: Steve30 on 05 June 2011, 20:37
Ive been with them since January 2011 , and never had a problem all good here in London  :smug:
Title: Re: anyone with virgin media ?
Post by: jmsheahan on 05 June 2011, 20:39
On 50mb internet and tv deal in my current house.

Hate to go against the grain but hate it. The box has been replaced twice, usually goes to 'local only' meaning it has to be reset (times we have to do this varies - sometimes it's daily, sometimes it's every sodding 10 minutes). Internet is usually pretty slow but tolerable.

Tv is ok but the remote we got sent had been chewed  :undecided: (obviously not a new one)

Phone we have but never gets used so can't comment on that.

Customer service is shocking. Won't go into details as it's a long and boring story.

I'll be avoiding using them again when I move out at the end of the month. Problems might be just the area as it's heavily populated with students and demand is heavy, however I've not been impressed with them.
Title: Re: anyone with virgin media ?
Post by: houston on 05 June 2011, 20:56
On 50mb internet and tv deal in my current house.

Hate to go against the grain but hate it. The box has been replaced twice, usually goes to 'local only' meaning it has to be reset (times we have to do this varies - sometimes it's daily, sometimes it's every sodding 10 minutes). Internet is usually pretty slow but tolerable.

Tv is ok but the remote we got sent had been chewed  :undecided: (obviously not a new one)

Phone we have but never gets used so can't comment on that.

Customer service is shocking. Won't go into details as it's a long and boring story.

I'll be avoiding using them again when I move out at the end of the month. Problems might be just the area as it's heavily populated with students and demand is heavy, however I've not been impressed with them.

i had that with the internet too, but its the wireless router they give out, i replaced it with a better one and have had no problems since

my remote was second hand too
Title: Re: anyone with virgin media ?
Post by: Dolly on 05 June 2011, 21:22
had it since it was telewest, only breifly using AOL (that was wank)

it never disconnects, its quick, its solid on xbox live i get host alot which helps, nat always open  :smiley: . ive not got the wireless from virgin but use a belkin router and its spot on  :smiley:
Title: Re: anyone with virgin media ?
Post by: mwep201081 on 05 June 2011, 21:22
been with them since 2002. Any complaints I have had (which has probably been about 3) have been dealt with swiftly and satisfactorily.

They do send you quite a bit of crap through the post. This week I had a flyer for the super-duper box at a discounted rate for loyal customers such as myself.....(£149 for the box, £39 installation fee and £3? extra per moth for the privilege.) With offers such as that I would recommend they save their paper...
Title: Re: anyone with virgin media ?
Post by: JC on 05 June 2011, 21:25
cheers all,


well bt want £130 to reconnect me, PLUS fees for this and that

VM free reconnect ( house has been with them for years ) a LOT faster net, and the package works out cheaper than just my bt one before with 100 tv channels thrown in  :cool:

just gotta get the house now  :laugh:
Title: Re: anyone with virgin media ?
Post by: snifferdog on 05 June 2011, 21:27
Thats the reason we went with virgin 18 months ago, didnt want to pay the bt connection charges etc.

Basically, everything works as it should, no problems. Me and the mrs also both have mobile contracts with em.
Title: Re: anyone with virgin media ?
Post by: Steve_PD on 05 June 2011, 21:33
internet = great, better than any other provider, but still my 10mb goes to less than 1mb at peak times, but still not as bad as others

how can it be great when they throttle your speeds during peak times?
Title: Re: anyone with virgin media ?
Post by: Dolly on 05 June 2011, 21:48
do they? never ever noticed.

*note to self, download porn in the early hours
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 05 June 2011, 21:58
There packages are pretty decent even though my own package is staff rates due to me and my partner working for them many moons ago and they have to honour it untill we cancel.Ive got the samsung HD box which is a big improvment on there last HD box and the old pace ones.The internet use to be very good still is to a point but they do put a speed cap on it I belive between 12 and 4pm may well have changed but they told me this when I rang them asking why my service had slowed right down a while back.There installers are all contractors mainly and they have no auditors so there quality of work isnt great you may get lucky and get the odd in house guy whos been with them a while but most of them are ruff installers.They did quote that they offer a 50mb service which is bull I think they may have trials in London only could be wrong but im in Bham and theres no 50mb service here.If on the other hand your a B.T customer or have your internet through a phone line look out for B.T infinity in your area you will see taller green cabinets near the smaller B.T ones these are now fibre feed and link into the older B.T cabs and I know its running at a average of about 40mb which I would say is the fastest in the UK.They are aiming for 80mb plus fibre off the pole is also in use now.Reason I know about all this is im a cabler for B.T and im pulling in and blowing fibres for NGA next generation access should be national by 2015 hopefully  :wink:
Title: Re: anyone with virgin media ?
Post by: JC on 05 June 2011, 22:08
bt b/band round here is at best 1.5 meg  :sick:
Title: Re: anyone with virgin media ?
Post by: Dolly on 05 June 2011, 22:12
There packages are pretty decent even though my own package is staff rates due to me and my partner working for them many moons ago and they have to honour it untill we cancel.Ive got the samsung HD box which is a big improvment on there last HD box and the old pace ones.The internet use to be very good still is to a point but they do put a speed cap on it I belive between 12 and 4pm may well have changed but they told me this when I rang them asking why my service had slowed right down a while back.There installers are all contractors mainly and they have no auditors so there quality of work isnt great you may get lucky and get the odd in house guy whos been with them a while but most of them are ruff installers.They did quote that they offer a 50mb service which is bull I think they may have trials in London only could be wrong but im in Bham and theres no 50mb service here.If on the other hand your a B.T customer or have your internet through a phone line look out for B.T infinity in your area you will see taller green cabinets near the smaller B.T ones these are now fibre feed and link into the older B.T cabs and I know its running at a average of about 40mb which I would say is the fastest in the UK.They are aiming for 80mb plus fibre off the pole is also in use now.Reason I know about all this is im a cabler for B.T and im pulling in and blowing fibres for NGA next generation access should be national by 2015 hopefully  :wink:

will it make me kick ass at COD 2015?  :laugh:
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 05 June 2011, 22:13
bt b/band round here is at best 1.5 meg  :sick:

Wont be for long mate B.T are ploughing billions into it mate and the goverment are funding part of it cant say exactly when they will do your area but should be national by 2015 if you see the taller cabs its starting in your area if you let me know your area ill check for you..
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 05 June 2011, 22:16
There packages are pretty decent even though my own package is staff rates due to me and my partner working for them many moons ago and they have to honour it untill we cancel.Ive got the samsung HD box which is a big improvment on there last HD box and the old pace ones.The internet use to be very good still is to a point but they do put a speed cap on it I belive between 12 and 4pm may well have changed but they told me this when I rang them asking why my service had slowed right down a while back.There installers are all contractors mainly and they have no auditors so there quality of work isnt great you may get lucky and get the odd in house guy whos been with them a while but most of them are ruff installers.They did quote that they offer a 50mb service which is bull I think they may have trials in London only could be wrong but im in Bham and theres no 50mb service here.If on the other hand your a B.T customer or have your internet through a phone line look out for B.T infinity in your area you will see taller green cabinets near the smaller B.T ones these are now fibre feed and link into the older B.T cabs and I know its running at a average of about 40mb which I would say is the fastest in the UK.They are aiming for 80mb plus fibre off the pole is also in use now.Reason I know about all this is im a cabler for B.T and im pulling in and blowing fibres for NGA next generation access should be national by 2015 hopefully  :wink:


Cant stand COD im waiting on battlefield 3  :wink: but yeah you will kick ass  :grin:
will it make me kick ass at COD 2015?  :laugh:
Title: Re: anyone with virgin media ?
Post by: Horney on 05 June 2011, 22:19
Been with em since 2005. Had the odd period of downtime but always back up quickly and I've found the support really good. Pretty much always have the full 10m we pay for. The only issue I have has was when I did have a problem it took 3 calls to get an engineer to actually turn up. The phone staff were awesome, the guys on the ground, sh!te.  

Nick
Title: Re: anyone with virgin media ?
Post by: kicklikeamule on 05 June 2011, 22:32
We've got TV+Broadband+phone with them. Been a bit of a nightmare since Day One. And before anyone asks, I don't work for Sky  :grin:
Here's what I mean.....

Day of installation. The installation team don't even turn up. Apparently, a mix up in diaries and paperwork between sales team and installers.
After rescheduling, everything is installed and engineers move onto next job. Hours later, the phone isn't working. Arrange for engineer to visit in a few days. Turns out they made a schoolboy error when connecting up the phone socket.

Weeks later, when the first bill arrives, it's more than expected. They've incorrectly billed us for two set top boxes, when we only have one in the house.
We get a revised bill. But weeks later, we get a final demand notice for the first (higher) bill. Turns out, they haven't made the correction to the first bill, and they also messed up setting up the direct debit.

Soon later, we come back home and find we've no longer got our Sports package etc, just basic channels. Ring Customer Services (in India, I think) and find out it's because we're over our credit limit of £100, I think it was at the time. Apparently, every customer is given a default credit limit. Go over it and they put you on "reduced" services. I explained we make quite a few international calls to relatives overseas (expensive, unless you log those numbers as Favourites), so our monthly bills can be occasionally high. After much argument, they agree to raise our credit limit.

About two months ago, we decided to switch to their Talk Unlimited package. They sent us an email confirming the switch was actioned, so we all started using the phone a lot more. Now we've got a ridiculously expensive bill because they haven't actually switched us over. We're currently awaiting their excuses.

We've also had instances when the TV box has stopped working altogether. They blamed it on local connection problems. It lasted one whole weekend once. We cheekily asked if they'd knock a few quid off that month's bill, but they didn't.

Also, does anyone else's set top box sometimes chirp away like R2D2 from Star Wars? Sometimes with a jerky picture and sometimes with no picture at all. And sometimes we can't get certain channels. Instead, it comes up with an error code that you have to tell Indian Customer Services about. Despite everything being connected properly, and rebooting?

A couple of tips we've learned since we've been VirginMedia customers:-
1. Make sure you leave easy access to the set top box plug. You'll need it, as you'll be frequently rebooting it by killing the power hoping the faults clear;
2. Have the menu to your local Indian takeaway to hand. When you ring Indian Customer Services, you'll end up spelling out much of your problem because you can hit a bit of a language barrier. Rather than use police-type-speak e.g. "B" for "Bravo", "T" for "Tango" etc, it's better to say "B" for "Bhiryani", "T" for "Tikka Massala", "V" for "Vindaloo".


So why are we still with them.....well, we've never really gotten round to looking into Sky. And we're very forgiving people. There's a lot worse happening in the world today.
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 05 June 2011, 23:03
With the problems your having with the set top box could be a few things signal strength either to much juice going in or not enough,faulty box,bad connectors as in the inner part of the cable not flush with the connector,dodgy spliter or bad isolator on the wall.Could even be to do with the cable feed upto your house if for example you have 1 set top box and a cable modem and live less than 150 meters a RG6 cable will be fine.If you live more than 150 meters away and have the same they should pull in a RG11 cable which is thicker and allows you to get better signal..
Title: Re: anyone with virgin media ?
Post by: Jay on 05 June 2011, 23:06
Do they still have their Welsh techies? My father in law had a number for them because he refused to talk to the script readers in India He's not racist, he's an ex-programmer and knows a thing about how it all works thanks to the chats he had with the Welsh tech support contingent when it was still NTL. He would often be without internet on weekends due to 'maintenance' work, he had quite a few reduced bills :grin:  He move about 2 years ago and changed to BT and hasn't had a problem yet.

I guess it's how bothered you are with fiddling and fart arsing about with a 'techie' on the phone that you can sometimes hardly understand vs the amount you'll be paying.
Title: Re: anyone with virgin media ?
Post by: Kerrse on 06 June 2011, 07:30
Be careful with Virgin they are a little sneeky when it comes to contracts, everytime you change something for instance a service or address they start a new contract without telling you.

I always had NTL then virgin didn't really have to many issues till i moved out of the cable area. I had to get Sky as no cable available, Virgin wouldn't let me out my contract as they could still give me broadband through the phone line but not only that because i had changed my service it started another years contract!

Customer service is awful !

Title: Re: anyone with virgin media ?
Post by: simonpolly on 06 June 2011, 15:22
bt b/band round here is at best 1.5 meg  :sick:

Wont be for long mate B.T are ploughing billions into it mate and the goverment are funding part of it cant say exactly when they will do your area but should be national by 2015 if you see the taller cabs its starting in your area if you let me know your area ill check for you..

100 lines per pcp i hear :wink:, there maybe coverage in your area does not mean you will get it if your user number 101 most pcps have at least 500 lines going to them. :smiley:
Title: Re: anyone with virgin media ?
Post by: MAW73 on 06 June 2011, 16:01
We are with Virgin for our phones, broadband and TV. I've been really happy with their service and especially like the virgin media TV compared to say Sky.

Virgins medias catch up on demand service is quality.

Moving house soon but to any area where there is no Virgin Cable TV so may need to switch to Sky.

Title: Re: anyone with virgin media ?
Post by: Kerrse on 06 June 2011, 16:22

Moving house soon but to any area where there is no Virgin Cable TV so may need to switch to Sky.



This is where you might have an issue they cant hold you to the contract for services they can't supply but as we got stung by them saying we had to stay with them for broadband..was annoying as can get free bb with my sky  :rolleyes:
Title: Re: anyone with virgin media ?
Post by: Guy on 06 June 2011, 16:32
bt b/band round here is at best 1.5 meg  :sick:

Wont be for long mate B.T are ploughing billions into it mate and the goverment are funding part of it cant say exactly when they will do your area but should be national by 2015 if you see the taller cabs its starting in your area if you let me know your area ill check for you..

(http://speedtest.net/result/1329048646.png)

and that is WITH FTTC - its not *that* amazing... its like having a superhighway and then a bottleneck going out to little B roads
Title: Re: anyone with virgin media ?
Post by: simonpolly on 06 June 2011, 17:32
bt b/band round here is at best 1.5 meg  :sick:

Wont be for long mate B.T are ploughing billions into it mate and the goverment are funding part of it cant say exactly when they will do your area but should be national by 2015 if you see the taller cabs its starting in your area if you let me know your area ill check for you..

(http://speedtest.net/result/1329048646.png)

and that is WITH FTTC - its not *that* amazing... its like having a superhighway and then a bottleneck going out to little B roads

You on infinity ?im pretty sure if you have had a managed install i.e a engineer has come to fit a new master socket for the fibre broadband you should be getting speeds far better than that and your upload should be alot faster. :undecided:.i would be on to your service provider about that result. :wink:
Title: Re: anyone with virgin media ?
Post by: JC on 06 June 2011, 17:35
well VM will be getting my business, they are even giving me credit to spank off BT & Sky  :laugh:
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 06 June 2011, 18:10
bt b/band round here is at best 1.5 meg  :sick:

Wont be for long mate B.T are ploughing billions into it mate and the goverment are funding part of it cant say exactly when they will do your area but should be national by 2015 if you see the taller cabs its starting in your area if you let me know your area ill check for you..

(http://speedtest.net/result/1329048646.png)

and that is WITH FTTC - its not *that* amazing... its like having a superhighway and then a bottleneck going out to little B roads

You on infinity ?im pretty sure if you have had a managed install i.e a engineer has come to fit a new master socket for the fibre broadband you should be getting speeds far better than that and your upload should be alot faster. :undecided:.i would be on to your service provider about that result. :wink:

Im not sure if its up and running in newbury tbh if your running those speeds you have problems or your still on your old copper line from your local exchange.I would call them back out as thats not NGA.
Title: Re: anyone with virgin media ?
Post by: Guy on 06 June 2011, 18:10
bt b/band round here is at best 1.5 meg  :sick:

Wont be for long mate B.T are ploughing billions into it mate and the goverment are funding part of it cant say exactly when they will do your area but should be national by 2015 if you see the taller cabs its starting in your area if you let me know your area ill check for you..

(http://speedtest.net/result/1329048646.png)

and that is WITH FTTC - its not *that* amazing... its like having a superhighway and then a bottleneck going out to little B roads

You on infinity ?im pretty sure if you have had a managed install i.e a engineer has come to fit a new master socket for the fibre broadband you should be getting speeds far better than that and your upload should be alot faster. :undecided:.i would be on to your service provider about that result. :wink:

nope... infinity not out here on my exchange till decemberrrr... so unless you upgrade to infinity there is no benefit from FTTC which has already been enabled on my exchange? marvellous  :sad:

http://www.samknows.com/broadband/exchange/THEV
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 06 June 2011, 18:17
You will see a massive difference on infinty those speeds are copper speeds im not pluggin BT but trust me you will get a far better service once your on it.The fibre is at the cab but it dont upgrade you automicatlly your pair in the old cab has to be linked to the new cab which a engineer will do this then cuts your old copper pair from the exchange.
Title: Re: anyone with virgin media ?
Post by: Steve_PD on 06 June 2011, 18:19
My exchange is getting upgraded within the next 6 months
so until then Ill have to do with
(http://speedtest.net/result/1329196309.png)
Title: Re: anyone with virgin media ?
Post by: Guy on 06 June 2011, 18:21
My exchange is getting upgraded within the next 6 months
so until then Ill have to do with
(http://speedtest.net/result/1329196309.png)

oh you poor thing.. how will you cope?!  :grin:
Title: Re: anyone with virgin media ?
Post by: Steve_PD on 06 June 2011, 18:24
I know, it takes an hour to download hd porn, with fibre Ill be getting 3 an hour :evil: :cool:
Title: Re: anyone with virgin media ?
Post by: AlanD on 06 June 2011, 18:26
Im with Virgin and pay for 10MB and often get that, it has been known to drop down during peak ours. This scan was taken just now.

(http://www.speedtest.net/result/1329213929.png) (http://www.speedtest.net)

There customer service is terrible and have always ended up going to India trying to have a conversation with some that speaks broken English, it was really hard work.

TV service has been fine, got ourselves a V+ box and is brilliant, same as anything Sky offer.
Title: Re: anyone with virgin media ?
Post by: JC on 06 June 2011, 18:31
well read it and weep suckers  :laugh:


(http://www.speedtest.net/result/1329223787.png)



  :sick:

not much better where i am moving to hence fliping to VM
Title: Re: anyone with virgin media ?
Post by: AlanD on 06 June 2011, 18:35
f**king hell ! Dont blame you   :shocked: :shocked: :laugh:

As said, more than happy with VM :afro:
Title: Re: anyone with virgin media ?
Post by: JC on 06 June 2011, 18:36
f**king hell ! Dont blame you   :shocked: :shocked: :laugh:

 my thoughts exactly, that was the BEST of 3 tests i did  :laugh:
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 06 June 2011, 18:38
Just make sure chuff that the virgin network is in your area as they offer you there service though a B.T line as well so just be sure other wise its pointless.If you already have a cable feed it may already be at the front of your house.If you havent you do realise they will come through your garden as in lift your mono blocks,cut a line in your tarmac or trench and splice your grass..
Title: Re: anyone with virgin media ?
Post by: Uruk Hai on 06 June 2011, 18:47
We have most of the channels you can get and I have to say that I only watch about 3 or 4 of them and if I had to pay for it I wouldn't bother  :smiley:
Title: Re: anyone with virgin media ?
Post by: JC on 06 June 2011, 18:49
Just make sure chuff that the virgin network is in your area as they offer you there service though a B.T line as well so just be sure other wise its pointless.If you already have a cable feed it may already be at the front of your house.If you havent you do realise they will come through your garden as in lift your mono blocks,cut a line in your tarmac or trench and splice your grass..

VM has been there for the last 5 years, they have done a check and told me what I can have

but thanks for the heads up. thats what i was most concerned about  :shocked:
Title: Re: anyone with virgin media ?
Post by: Kerrse on 07 June 2011, 14:56
Lmao at my work speed test

(http://www.speedtest.net/result/1330541585.png)
Title: Re: anyone with virgin media ?
Post by: Jay on 07 June 2011, 15:16
Lmao at my work speed test

(http://www.speedtest.net/result/1330541585.png)

 :shocked: If that's ADSL you want to get on to your ISP! Do a speedtester.bt.com test.

SamKnows & BT said we'll have FTTC by 1st June in our area... My boss has tried ordering it and our suppliers and BT say it's not available yet :lipsrsealed:
Title: Re: anyone with virgin media ?
Post by: Kerrse on 07 June 2011, 15:24

 :shocked: If that's ADSL you want to get on to your ISP! Do a speedtester.bt.com test.

SamKnows & BT said we'll have FTTC by 1st June in our area... My boss has tried ordering it and our suppliers and BT say it's not available yet :lipsrsealed:

You may have noticed our servers are not in this country i am sure that has something to do with it as our internet isn't slow.  :undecided:
Title: Re: anyone with virgin media ?
Post by: Jay on 07 June 2011, 15:47
Probably got a VPN to the main office or something similar. Nuts to sending all data over the WAN link like that unless it's for security reasons they control in France...
Title: Re: anyone with virgin media ?
Post by: JC on 07 June 2011, 16:04
Contact flc1962 and get it cheap!


Big thanks for this. Sorted  :cool:
Title: Re: anyone with virgin media ?
Post by: Kerrse on 07 June 2011, 16:13
Probably got a VPN to the main office or something similar. Nuts to sending all data over the WAN link like that unless it's for security reasons they control in France...

 We are Swedish company owned by a french company, so all our systems are linked via the french servers. We all run the same program Lawson smart office for day to day work so all our systems are linked.
Title: Re: anyone with virgin media ?
Post by: houston on 07 June 2011, 16:34
on my vm 10mb, taken just now, but in about 30 mins that'll drop to less than 1mb
(http://www.speedtest.net/result/1330684609.png)
Title: Re: anyone with virgin media ?
Post by: JC on 18 June 2011, 23:43
well read it and weep suckers  :laugh:


(http://www.speedtest.net/result/1329223787.png)



  :sick:

not much better where i am moving to hence fliping to VM


gotta laugh, moved 2 miles down the road and currently using a mobile b/band dongle and i get the following

(http://www.speedtest.net/result/1347643615.png)

 :grin:
Title: Re: anyone with virgin media ?
Post by: Steve_PD on 19 June 2011, 00:04
dont try playing xbox though. that ping will make you die 10x more than usual if thats possible... :lipsrsealed:
Title: Re: anyone with virgin media ?
Post by: JC on 19 June 2011, 00:05
 :laugh: no x box til wednesday when the VM gets connected  :wink:
Title: Re: anyone with virgin media ?
Post by: Steve_PD on 19 June 2011, 00:07
so now your just die the usual amount of times..... :tongue:

need a decent shooter to come out need to do some chuff hunting and cookie bashing :evil: :grin:
Title: Re: anyone with virgin media ?
Post by: JC on 19 June 2011, 00:08
nearly a month since i been on mine i think, i die on any game  :grin:
Title: Re: anyone with virgin media ?
Post by: Agreeable Slick on 19 June 2011, 00:16
Lol @ server being in sh!ttingbourne
Title: Re: anyone with virgin media ?
Post by: T_J_G on 19 June 2011, 08:21
What package did you go for Chuff?

Looking into all this and I"m not sure we need the television (yet)
Title: Re: anyone with virgin media ?
Post by: tdi_blu on 19 June 2011, 08:33
Wouldnt bother with the T.V package its sh!t and as for sky movies just none stop repeats only channels that I like is sky sports when the footys on..

Title: Re: anyone with virgin media ?
Post by: Seanl on 19 June 2011, 09:15
I'm with Sky and its pretty good, if a little expensive. I get peace of mind though knowing there are never any problems with it. Broadband is just under 2mb which compared to most others on here is actually pretty good. If I ever have any questions with regard to customer services though, I have to call during weekdays and normal working hours. This is to speak to Scottish people, where its sometimes hard to understand them  :grin: but nowhere near as bad as if I phoned on an evening, or at weekends when its an Indian call centre.  :angry: Wouldnt recommend the phone line through them though, was with BT and thought I would bring my bills down even by a few quid by going with Sky. Rarely use the house phone but when I do, the bill suggests I've been calling Outer Mongolia during peak time all bloody day its that expensive. My dish is shielded from the wind and rain mostly, so never had a problem with reception here either. Alot of collegues have actually switched from virgin to Sky which I was surprised at, as a couple of years ago most were doing the opposite.
Title: Re: anyone with virgin media ?
Post by: Guy on 22 June 2011, 13:26
lookout... he's getting connected at this very moment... he'll be on even more now!  :laugh:
Title: Re: anyone with virgin media ?
Post by: SoundillusioN on 22 June 2011, 13:28
Just said on FB how much I miss Virgin now i'm in a village.  :cry:
Title: Re: anyone with virgin media ?
Post by: JC on 22 June 2011, 13:59
lookout... he's getting connected at this very moment... he'll be on even more now!  :laugh:

only for a month, then its proper job time with NO PC  :shocked:
Title: Re: anyone with virgin media ?
Post by: Jay on 22 June 2011, 14:04
lookout... he's getting connected at this very moment... he'll be on even more now!  :laugh:

only for a month, then its proper job time with NO PC  :shocked:

That's not a proper job then  :grin:
Title: Re: anyone with virgin media ?
Post by: Jack3559 on 22 June 2011, 14:06
Lol @ server being in sh!ttingbourne

I'm working in Sh!ttingpr0n today.

HATE IT.

I can feel the chlamydia coming for me...

Doesn't help that I work where people under 18 come to get benefits.
Title: Re: anyone with virgin media ?
Post by: JC on 22 June 2011, 15:39
well read it and weep suckers  :laugh:


(http://www.speedtest.net/result/1329223787.png)



  :sick:

not much better where i am moving to hence fliping to VM


gotta laugh, moved 2 miles down the road and currently using a mobile b/band dongle and i get the following

(http://www.speedtest.net/result/1347643615.png)

 :grin:

i am in lurveeeeeeeeeeeeeeeeeeeeeeeeee   :drool:

(http://www.speedtest.net/result/1352969315.png)

 :smug:
Title: Re: anyone with virgin media ?
Post by: Guy on 22 June 2011, 15:44
i am in lurveeeeeeeeeeeeeeeeeeeeeeeeee   :drool:

(http://www.speedtest.net/result/1352969315.png)

 :smug:

you can really go off people sometimes  :angry:
Title: Re: anyone with virgin media ?
Post by: Horney on 22 June 2011, 16:01
Blimey what package you got? I only get 10!!!
Title: Re: anyone with virgin media ?
Post by: SoundillusioN on 22 June 2011, 16:07
i am in lurveeeeeeeeeeeeeeeeeeeeeeeeee   :drool:

(http://www.speedtest.net/result/1352969315.png)

 :smug:

you can really go off people sometimes  :angry:

Yeah I know what you mean!  :grin:


Anyway, it's great having 26mb DL speed but then what serves at that speed, nothing, More than 5-10 is still a waste TBH.
Title: Re: anyone with virgin media ?
Post by: JC on 22 June 2011, 17:26
ok shaun, you keep telling yourself to feel better  :laugh: :grin:
Title: Re: anyone with virgin media ?
Post by: JC on 22 June 2011, 17:27
oh and those that say i will drop down to c0ck all at peak times, just ran it now

(http://www.speedtest.net/result/1353131067.png)

will do for me  :laugh:
Title: Re: anyone with virgin media ?
Post by: Steve_PD on 22 June 2011, 18:28
Tidy Chuff :cool: Wish I could get virgin in my area :sad:
Play COD and you'll awlays get host now

i am in lurveeeeeeeeeeeeeeeeeeeeeeeeee   :drool:

(http://www.speedtest.net/result/1352969315.png)

 :smug:

you can really go off people sometimes  :angry:

Yeah I know what you mean!  :grin:


Anyway, it's great having 26mb DL speed but then what serves at that speed, nothing, More than 5-10 is still a waste TBH.

If all you do is surf the web then its ok but I download at my max speed all the time.
Title: Re: anyone with virgin media ?
Post by: T_J_G on 22 June 2011, 18:31
Still awaiting PM.

Ta
Title: Re: anyone with virgin media ?
Post by: T_J_G on 22 June 2011, 18:32
Lol @ server being in sh!ttingbourne

I'm working in Sh!ttingpr0n today.

HATE IT.

I can feel the chlamydia coming for me...

Doesn't help that I work where people under 18 come to get benefits.

Where in sh!ttingbourne you working? I'm just up the road, but work in Maidstone.
Title: Re: anyone with virgin media ?
Post by: Guy on 22 June 2011, 20:45
Still awaiting PM.

Ta

that was 7 hours ago... even with 50billion meg broadband you just can't get the staff these days!  :grin:
Title: Re: anyone with virgin media ?
Post by: Jay on 22 June 2011, 20:49
Give him a break, it's the first time he's been able to view redtube without letting it buffer a 30 second clip for a week :grin:
Title: Re: anyone with virgin media ?
Post by: JC on 22 June 2011, 21:53
Still awaiting PM.

Ta

that was 7 hours ago... even with 50billion meg broadband you just can't get the staff these days!  :grin:

 :rolleyes:
Title: Re: anyone with virgin media ?
Post by: dom on 22 June 2011, 22:16
BT's 8Mb b0llocks:

(http://www.speedtest.net/result/1353527110.png) (http://www.speedtest.net)
Title: Re: anyone with virgin media ?
Post by: Jay on 22 June 2011, 22:23
BT's 8Mb b0llocks:

(http://www.speedtest.net/result/1353527110.png) (http://www.speedtest.net)

Upto 8Mb depending on the quality of the line, line noise and actual cable distance from the exchange  :wink:
Title: Re: anyone with virgin media ?
Post by: Jack3559 on 22 June 2011, 22:30
Lol @ server being in sh!ttingbourne

I'm working in Sh!ttingpr0n today.

HATE IT.

I can feel the chlamydia coming for me...

Doesn't help that I work where people under 18 come to get benefits.

Where in sh!ttingbourne you working? I'm just up the road, but work in Maidstone.

I'm working in Maidstone tomorrow.  :cool:

I work for a government service for young people. Pretty rubbish really.
Title: Re: anyone with virgin media ?
Post by: boneybradley on 22 June 2011, 23:10
I still cant believe how many slow speeds there are on this forum.....I have being looking at leaving Aol but looking at other company's it doesn't seem worthwhile?  :undecided:

(http://www.speedtest.net/result/1353580640.png)

b.t.w my other pc which is closer to the router gets about 16! Oh and on speedtest if i choose the Hull server (closest to me by miles) I get a max of 8 on this pc!!
Title: Re: anyone with virgin media ?
Post by: T_J_G on 23 June 2011, 08:01
Lol @ server being in sh!ttingbourne

I'm working in Sh!ttingpr0n today.

HATE IT.

I can feel the chlamydia coming for me...

Doesn't help that I work where people under 18 come to get benefits.

Where in sh!ttingbourne you working? I'm just up the road, but work in Maidstone.

I'm working in Maidstone tomorrow.  :cool:

I work for a government service for young people. Pretty rubbish really.

I"m not working anywhere today :grin:
Title: Re: anyone with virgin media ?
Post by: MAW73 on 23 June 2011, 12:27
A word of warning with VM...... I had VM since 2003. We've just moved house last Friday and I left 1No.HD box and a 1No.standard box in the old house as it was no use to us in the area we've moved to. So I get a call from a man in a van from VM yesterday saying I'm just popping round to pick up your old equipment. I explained I have moved house and left the old equipment there. He said VM are likely to charge me for not returning the equipement circa £ 250?  :angry:

Anyway I've phoned my estate agent who is contacting the buyer of my house and hopefully I can collect the old equipment becuase there is no way I'm handing them over £250-00.

Now I've paid monthly for the for the best broadband package, telephone package & TV package with VM since 2003 untill this month. I was spending roughly £150-00 a month with VM so that works out to approx £14K spent from 2003 - 2011  :sick:. Ummm and then they chase you and want to charge you £ 250 you for not returning the old set top boxes back which are probably no use to anyone else.... Its a frigging cheek if you ask me!!  :angry:

Title: Re: anyone with virgin media ?
Post by: Ant1981 on 23 June 2011, 13:00
I'm with Virgin Media.

They're sh!t.

sh!t customer service, we're trying to get hold of someone who understands english to get an issue sorted out and all we ever get it passed from pillar to c**t and then to post.

This happens EVERY time we need to contact them.

I'm thinking of ditching them.

I'd never reccomend using them and would never use them again.

f**king incompetent twits.
Title: Re: anyone with virgin media ?
Post by: JC on 29 June 2011, 12:21
people say its grim up T north

(http://www.speedtest.net/result/1362936155.png)

 :shocked:
Title: Re: anyone with virgin media ?
Post by: dansmk3 on 29 June 2011, 12:28
im not with virgin.

iv got bt infinity (their fibre option)

i pay £25 a month for my net, pat for 40mb download and 8mb upload

this is my result and bearing in mind this is wireless this test i have done, and wireless always gives off less than being hardwired

(http://www.speedtest.net/result/1362943629.png) (http://www.speedtest.net)
Title: Re: anyone with virgin media ?
Post by: Jack3559 on 29 June 2011, 12:34
(http://www.speedtest.net/iphone/125384130.png)

Don't entirely know who's Internet I'm using... I'm pinching free wifi at work.
Title: Re: anyone with virgin media ?
Post by: dansmk3 on 29 June 2011, 12:41
(http://www.speedtest.net/iphone/125384130.png)

Don't entirely know who's Internet I'm using... I'm pinching free wifi at work.

hahaha good drills.

i had to do that when i first moved into my house as we didnt have a phone line lol

as well as the tv option, i was paying £70pm for the full sky hd package but iv recently just bought an hd decoder for £400 and now pay £10pm for exactly the same package plus loads more channels (kinda hooky lol)

and if i decide to buy a motorised dish i can pick up all sport and all PPV and not have to pay nothing for it! let me know if your interested looool  :wink: :wink:
Title: Re: anyone with virgin media ?
Post by: Organisys on 29 June 2011, 12:46
Probably got a VPN to the main office or something similar. Nuts to sending all data over the WAN link like that unless it's for security reasons they control in France...

Wet piece of string under the channel?

Title: Re: anyone with virgin media ?
Post by: Jack3559 on 30 June 2011, 00:09
(http://www.speedtest.net/iphone/125555767.png)

Good old talk talk...

That's my home connection.
Title: Re: anyone with virgin media ?
Post by: dansmk3 on 30 June 2011, 00:22
(http://www.speedtest.net/iphone/125555767.png)

Good old talk talk...

That's my home connection.

talk talk!!!! dont get me started on the cnuts!!!!!! complete and utter wasters!
Title: Re: anyone with virgin media ?
Post by: MAW73 on 30 June 2011, 09:01
A word of warning with VM...... I had VM since 2003. We've just moved house last Friday and I left 1No.HD box and a 1No.standard box in the old house as it was no use to us in the area we've moved to. So I get a call from a man in a van from VM yesterday saying I'm just popping round to pick up your old equipment. I explained I have moved house and left the old equipment there. He said VM are likely to charge me for not returning the equipement circa £ 250?  :angry:

Anyway I've phoned my estate agent who is contacting the buyer of my house and hopefully I can collect the old equipment becuase there is no way I'm handing them over £250-00.

Now I've paid monthly for the for the best broadband package, telephone package & TV package with VM since 2003 untill this month. I was spending roughly £150-00 a month with VM so that works out to approx £14K spent from 2003 - 2011  :sick:. Ummm and then they chase you and want to charge you £ 250 you for not returning the old set top boxes back which are probably no use to anyone else.... Its a frigging cheek if you ask me!!  :angry:



........... and to follow on from Mr Virgin Media rant I got my last bill through and they have charged me an extra £95-00 for not giving them 30 days notice about terminating my service with them. I had been a loyal customer with them since 2003 so this additional cost takes the frigging pee really. I could understand it if I'd been with them less than 12 months or something. :sick:
Title: Re: anyone with virgin media ?
Post by: JC on 30 June 2011, 16:23
(http://www.speedtest.net/iphone/125555767.png)

Good old talk talk...

That's my home connection.

this is my folks, on a wireless set up  :grin:

(http://www.speedtest.net/result/1364856092.png)
Title: Re: anyone with virgin media ?
Post by: boneybradley on 30 June 2011, 19:09
Chuff that's unfair....we don't have any "virgins" in my town!  :grin:
Title: Re: anyone with virgin media ?
Post by: AlanD on 30 June 2011, 19:25
(http://www.speedtest.net/result/1365127116.png) (http://www.speedtest.net)

Virgin arent all that amazing.

19:30 throttling at its best. Do this in the morning and its 10MB.
Title: Re: anyone with virgin media ?
Post by: T_J_G on 30 June 2011, 20:09
BT:

(http://www.speedtest.net/result/1365194569.png)
Title: Re: anyone with virgin media ?
Post by: dansmk3 on 30 June 2011, 20:15


(http://www.speedtest.net/result/1362943629.png) (http://www.speedtest.net)


thats my bt wireless!!!  :grin: :grin:
Title: Re: anyone with virgin media ?
Post by: JC on 30 June 2011, 20:26
(http://www.speedtest.net/result/1365127116.png) (http://www.speedtest.net)

Virgin arent all that amazing.

19:30 throttling at its best. Do this in the morning and its 10MB.

half 8 throttling is a killer too  :grin: :laugh:

(http://www.speedtest.net/result/1365219623.png)
Title: Re: anyone with virgin media ?
Post by: Guy on 30 June 2011, 20:56
well my BT officially SUCK

going to either terminate or change provider

does anyone know of a provider that does either short term or no minimum term contract?
Title: Re: anyone with virgin media ?
Post by: Jay on 30 June 2011, 21:43
I could understand it if I'd been with them less than 12 months or something. :sick:


You're leaving, do you think they give a f@ck about you?  :laugh: I'd tell them to stick the charge for not telling you at the point of cancellation about it.

well my BT officially SUCK

going to either terminate or change provider

does anyone know of a provider that does either short term or no minimum term contract?

http://www.plus.net/packages/half9/?utm_campaign=half9

How can you argue with £3.24 a month :laugh: 

PS: If you do go with them, let me know and I'll give you a referral code :wink:
Title: Re: anyone with virgin media ?
Post by: Guy on 30 June 2011, 23:12

http://www.plus.net/packages/half9/?utm_campaign=half9

How can you argue with £3.24 a month :laugh: 

PS: If you do go with them, let me know and I'll give you a referral code :wink:

easily.. i can't get that offer...

Quote
You can get Value broadband and Talk Evenings & Weekends for just £6.49 a month for the first 3 months, then £12.99 a month after that.


Title: Re: anyone with virgin media ?
Post by: JC on 01 July 2011, 00:53
sorry but  :grin:
Title: Re: anyone with virgin media ?
Post by: Guy on 01 July 2011, 08:40
Chuff.. What speed do you get with your dongle?
Title: Re: anyone with virgin media ?
Post by: Komenda on 01 July 2011, 08:44
Chuff.. What speed do you get with your dongle?

Depends on the grade of lube
Title: Re: anyone with virgin media ?
Post by: JC on 01 July 2011, 09:02
Chuff.. What speed do you get with your dongle?

(http://www.speedtest.net/result/1347643615.png)

but that was a EXCELLENT coverage area  :smiley:
Title: Re: anyone with virgin media ?
Post by: Guy on 01 July 2011, 09:03
Chuff.. What speed do you get with your dongle?

(http://www.speedtest.net/result/1347643615.png)

but that was a EXCELLENT coverage area  :smiley:

thats faster than my copper connection FFS  :angry:

this is frikken stupid
Title: Re: anyone with virgin media ?
Post by: AlanD on 02 July 2011, 09:54
Chuff.. What speed do you get with your dongle?

(http://www.speedtest.net/result/1347643615.png)

but that was a EXCELLENT coverage area  :smiley:

thats faster than my copper connection FFS  :angry:

this is frikken stupid

Just thought Id kick you while your down Guy, this is what my phone got using 3G on a speed test.

(http://img.photobucket.com/albums/v92/twior/524aea68.jpg)
Title: Re: anyone with virgin media ?
Post by: Dave_IOW on 02 July 2011, 10:55
Mine
(http://www.speedtest.net/result/1367659331.png)

Mate in London :sad:
(http://www.speedtest.net/result/1367542963.png)
Title: Re: anyone with virgin media ?
Post by: Jack3559 on 06 July 2011, 22:05
(http://www.speedtest.net/result/1374225448.png) (http://www.speedtest.net)

 :angry:
Title: Re: anyone with virgin media ?
Post by: thai-wronghorse on 06 July 2011, 22:50
Having used Virgin Media on and off between numerous houses since it was Telewest I can definitely confirm their sh!te customer services. Over the years ive had just about every problem possible with them but unfortunately due to the areas I lived in that time no other service provider comes anywhere near in terms of product.
Being a heavy internet user and wanting the best possible service for downloading music and films i really don't have have any choice in going with someone else tbh.
As it stands BT can only ever peak at around 0.7mb and with my current Virgin broadband package im getting approximately 19mb....no comparison really. This will be going up after next week as well as im moving house again and switching up to the 50mb package for extra download and streaming oomph!
Title: Re: anyone with virgin media ?
Post by: JC on 07 July 2011, 06:48
mines even better now i moved the router superhub thingy , isnt it guy  :grin: :lipsrsealed: