What a fricking nightmare !!!
I ordered my Harmonic Dampener and fixings from E-Acca in Mid July. The goods shipped about 2 weeks ago and were supposed to be delivered on Monday. It never arrived and after checking the tracking number it said "Your parcel could not be delivered, as we don't have the required contact name / number"
After nearly a week of emails back and forth and trying to find a number to speak to a human at DPD, I've finally discovered that they (E-Acca) put the wrong post code on the parcel and it actually got sent to NW10 7HR (which is Wembley area in London). I'm up in Cheshire 200 miles away !!
To add insult to injury, E-Acca kept telling me all week that the "address error" had been corrected and communicated to the UK (which by the way DPD UK tell me is not the case) So I'm now in the position where my part is sat in London and DPD say I can't change the address only E-Acca can, and E-Acca are telling me they have changed the address !!!
How fricking hard can it be to get this bloody delivered !! Rant over.