vw roadside assistance

[VWmaindealer]

Yeah, I forgot that.

[tonyh]

You get 12 months with any new car (except Touareg and Phaeton which are 36mth). And 12 months with any Approved Used Car which all VW dealers subscribe to.

It is car specific, not owner specific. You don't get a membership card anymore so always ask the dealer for a screen print to confirm the cover has been set up.

The cover is with VEA (Volkswagen Emergency Assistance) which is handled by the RAC. 9 time sout of 10, it will be the RAC that turn up but you may get Joe Bloggs if you are in the arse end of no-where.

The only info you need if you call them is your reg number. There are no membership numbers anymore. The number will be on the inside of your tax disc holder or here - 0800 777 192. This number can also be called for other situations (where is my nearest dealer?, i've had a crash, etc etc).

Hope this helps

VWmd

thank you  i bought the car from non vw franchise so i guess no cover . Btw, you should move to VW Twickenham , they could do with some of your helpfulness

[WobGTI]

Lol, must be summit about london dealers

they didnt solve a knocking problem i had and then didnt reset the service light or stamp the book properly!

[RedRobin]

VW Assist will always send a VW trained specialist (RAC currently) if you ask - You'll be given the option when phoning.

Also very good peace of mine when in Europe. I've used it once for a home callout - Excellent service - And I've extended my cover with them.