Hmmm ok thanks for the info SteveP and RR, I'll see if someone else posts a situation similar to mine, and will check my badge in the morning to see if anything obvious looks snapped/broken. Interesting to see that the tutorial that i previously mentioned said that the badge simply twists out. Maybe in doing so, you break a clip? ...although it was really easy to unscrew, i.e. there wasn't really enough pressure required that would result in a snapped clip..