so f*cking gutted... car sales people eh ***HELP*** faults!

[Tory]

basically
bought my mk4
on the 10th
so its 10 days old
so far.... the screen to the onboard computer goes blank (y'know where the mpg is, the lcd screen is all lit up so i cant read anything)
the clutch slips- been told its the hydraulics
when i switch the engine on theres a kinda squeeling grinding noise.... i thought it sounded like a bearing- cos thats what a similar noise was in my old car
and finally the brakes are squeaking a bit

now im within my 30 day warranty
but clutch- wear and tear
brakes- wear and tear
yeah the noise might get fixed.. and they need to see the screen going blank-- and its intermittant

i'm stuck now as the garage is in leeds.. and im in stoke (good 50 miles away)
thought i had an amazing car cos the colour i have in 3dr gti is so rare...

now im finding a fault every couple of days
has anyone discovered similar problems on their cars
i mean the cars done about 80k but thats nothing for a dub
gutted to say the least.

help :-(
xxxx

[Tory]

ps: ive already gone to trading standards.. and the cars booked in with a franchise garage tomorrow
but
the car was bought from evans helshaw ford.
and the one im taking it to is evans helshaw citroen
so neither of them will be of full knowledge of a vw
ARGH!

[nadlad]

best bet go to shell get a £30 of petrol smash ure drivers window and torch it then ring directline.

[1688bran]

   warranty should of cover every parts of ur vehicle for at 30 days .... and then wear and tear policy wil come into play at a certain time not sure when  tho

[Tory]

thanks for that nadlad


i am actually in love with my car
well the closest you can with a car
we'll see what the garage say tomorrow
but surely the car is what.. 11 days old when they get it back
they cant accuse wear and tear
argh!

[1688bran]

   is by law the garage have to fix it ........ anymore fault on the caer u can fnd and tell the garage fix it at the same time ....

[ub7rm]

True Story:  The garage chain you mentioned and a similar style Scottish chain have a policy where they take a car in, their mechanics identify the faults with it, then they will spend approx £150 on repairs.  Its up to the customer then to find the things they didn't fix within the (short) warranty period.

Too late to tell you avoid like the plague.  If you bought it on credit you have a lot more protection and you're doing the right thing in getting Trading Standards involved.  Take pictures of the dodgy screen whenever it happens and use that.  Personally I'd be tempted to either reject the car or get them to agree to let VW do the repairs at their cost, although you have to give them the opportunity to do the repairs themselves.

 

[Tory]

the cars with citroen now
i'm sitting in weatherspoons on the free wifi haha

so basically I explained it to the lady on the service desk
and seriously batley ford are in deep doo-doo
when a car has high milage they are meant to check for everything
so because im sayin the cars foooooked- and ive described the problems, theyve given me deepest sympathy!

they will get one hell of a commendation if this works out
i described the fault with the dash on screen-
and the lady said yeah vw's suffer with that
if thats the case, it will need to go to vw and be at least £700 cost to batley ford

KEEP YOUR FINGERS CROSSED FOR ME

also, while driving, theres a knocking
which adds another one to my list of faulty

lets see how it goes on eh
xx

[topher]

Good luck, atleast it sounds like they're trying to be helpful.

[GTi-Matt]

good luck, hope you take them to the cleaners for this, no1 should have all these problems in the 1st 10 days and i believe if u have it on credit u can cancel the agreement up till the 14th day so if they dont wanna fix it then let them have the car back and go get another somewhere else.