Thanks for all the replies again... Just got back from Birmingham where the accident happenned and had backache all the way... going into the docs tomorrow - already been to A&E in Bham at what must be the nastiest A&E ward in the country. I have noticed a very faint unfamiliar noise when reversing on full lock and the car veers to the left when driving so I am going to demand a courtesy car tomorrow until it is all sorted because I don't want to aggravate any damage. Also, I'm not sure if I am being paranoid but I am sure that I am getting more jolts from the transmission than normal and the dsg seems to behaving differently.
I am wondering whether to ask for a new bumper because the current one has stress marks on it where the plastic has weakened - don't really want a damaged bumper resprayed and put back on. I've been told that i'll get a like for like courtesy car. Just hope they don't mean a black Ford Fiesta 1.6

The insurance of the other guy is legitimate as it was confirmed by my insurance company - Norwich Union. Let the blood-letting commence
