Hi guys,
As requested, this may be useful.
The two addresses you need are:
VW UK Customer Care, Selectapost 12, Sheffield S97 3ZU
VW UK Customer Care, Yeomans Drive, Blakelands, Milton Keynes MK14 5AN
The original VW pdf is here:
http://www.peterhope.plus.com/gti/Edition30memo.pdfHere is a portion of my letter, please don’t cut & paste... just adjust to suit your own needs:
Re: Golf GTI Edition 30... Limited Edition or not?
Dear Sir/Madam,
I have just taken delivery of my new Golf GTI Edition 30 and I must say how delighted I am with the car and the supplying dealership. I compared your closest rivals such as BMW and Audi, however when it came down to it my brand loyalty and the quality of your product persuaded me. In the final analysis I chose the GTI Edition 30. It had everything the standard GTI offered plus the limited edition kudos of only 1,500 units, a more powerful engine, upgraded half-leather upholstery, colour coded bodykit, 18" wheels and various interior upgrades and branding. The additional cost for this halo model I decided was acceptable especially given the fact that it was specifically limited to only 1,500 units. I was led to believe that it would be more desirable in the long-term, perhaps even a classic. So imagine my surprise when I was informed recently that it is no longer a ‘limited edition’ model! I was very disappointed! I set about researching the media and it transpires that the Edition 30 is now available to order freely.
Please find attached a copy of your two-page document (26.10.06) which outlines your position on the Edition 30, where it clearly states under the Volumes section that the Edition 30 is â€Âlimited to 1,500 unitsâ€Â. Also as you are aware, the standard GTI interior has now been upgraded to full Vienna leather (a NCO of £1645). This now makes the GTI even more desirable and, in my opinion, the Edition 30 overpriced! What I’d like you to address is two issues. The first is the fact that the Edition 30 is no longer a limited edition model and consequently its desirability has been greatly reduced, and also that the upgraded standard GTI is now a very attractive package which potentially undermines and further devalues the halo effect of the Edition 30. These are both very important issues, so I would appreciate your serious consideration and what possible goodwill you will be offering.
Yours......
I hope this helps... but just to repeat, please don’t copy & paste as it looks like your letter hasn’t been considered.
Cheers buddies... Hotrod