Dealer doesn't love me anymore

[Ollieb7]

Got the car back after putting in for all the rattles - there fine now but i've been told that there will be no charge this time however no more fixes under warranty due to the non standard springs.........mmm sounds like a fine excuse - they must of been chuffed to bits when then thought of that one - saved them from hoovering the car out - the buggers - i like a clean carpet!

[08micsta]

Since when did the dealer love you in the first place???

[Hurdy]

Don't worry Ollie, we all love ya

[Ollieb7]

Don't worry Ollie, we all love ya

Ahhh - i feel better now - still got to hoover my own carpet though - this just won't do!

Thing is - are the silly whatits going to start using a poxy set of springs to get out of what ever future work will need done....... 'Sorry sir but we can't do anything with you rusty sills as you have non standard springs'??

[08micsta]

Thats pathetic for an excuse. I think you should cause a fuss 

[Hurdy]

I know what you mean Ollieb. The last car I had (GT TDI DSG) had a remap and although they were okay about it, they did say that if it was a major fault that could be linked with the remap then I would have to pay for it out of my own pocket

Springs are different though. I would think that the only things they could get away with not paying for is rattles and suspension faults

[joesgti]

just take it to a different stealer! warrenty is on for all vw dealers, and a different dealer will not know about your springs! 

[phope]

surely they meant all future claims for interior rattles and suspension work would be refused
Specialist Cars were like that when I had a Koni kit fitted to my Beetle

Paintwork for example, has nothing to do with lowering springs being fitted

[Ollieb7]

Paintwork for example, has nothing to do with lowering springs being fitted

sorry i should have used a symbol. The written word without a symbol can bring out the gullability in some of us .

However for the less educated of us (like the mechanic who i spoke to on the phone who answers with a grunt and then says nothing - honest!) - there's no guessing what weird and wonderful excuse could be made up in the future - call me suspisious but i have experienced worse offences!

[TeddyKGB]

Why are dealers so uptight about warranty when they claim the cost from Volkswagen anyway? It's just madess and they are being petty nobs