took my golf for a service

[gibby]

i allways think that you pay a bit more to go to a dealer but if you want your car looked after by people who know whot there doing its worth it.

After your first post in this thread I'm hoping you're being sarcastic here because from your recent experience there's absolutely no evidence of this and it's totally to the contrary.

[vin1.8t]

your right gibby never again will any dealership get my money

[topher]

some are okay.. my local parts dept. are very good (no comment on the service dept. though)... problem is vw  'technicians' are rarely vw enthusiasts... if you find one that is you're on a winner.

[gibby]

Aye, parts guys are sound at my VW stealers too, but I can't comment on the technicians as my VWs have all been old so no warranty to keep up with etc so I've always just gone to a "normal" garage.

[Rhyso]

i'd complain to the stealers and VW UK.  Stop them ripping off other people!!

[vin1.8t]

anyone know where to send a letter to for vw head office?

[Rhyso]

Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN

thats there HQ.  Not sure who you'd address it to though 

[gibby]

There you go, let us know how you get on.

What is the contact address for Volkswagen UK?

Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN

How do I contact Volkswagen Customer Care?

Telephone: 0800 711 811

Edit: Rhyso just beat me but there's also a phone number.

[vin1.8t]

thanks fellas i put it down on paper and get it off to them
i just put it to customer care or something like that

[Rhyso]

let us know how you get on mate