Hi there Paul from BT or whichever ISP you work for.... I am on the 21CN project contracting for Alcatel in the Metro Ethernet space - do you work on 21CN or is it the leagcy broadband network - I used to work in Walsall for BT commissioing DSLAMs and provisioning VC's and VP's on DSLAMs and MSIP plus occasionally troubleshooting problems on the 6400 Cisco UACs