VWmaindealer.
I think the dealer has done well - Not only could they make £3K profit from the PX, they could also make more should they offer finance (No doubt they would encourage this!).
Bearing in mind with the options I chose, the GTI cost me £26K & I would expect the dealer has made a few thousand.

Don't get me wrong, I accept a salespearson needs to earn a living & the dealer is in the business to make money. I am a little disappointed the dealer did not perhaps provide a slightly better PX for a loyal customer.

Is it a VW policy that they do not provide flowers to customers when collecting their vehicle or does it depend on the dealer? I have purchased 3 vehicles & never received flowers! Don't get me wrong, personally I couldn't give a damn about the flower, but the wife would have loved them!! It meant I had to folk out another £20 for flowers, having spent thousands on my new car.