Update to my dealer visit on Wednesday to try and fix my front suspension creaks under my extended warranty.
As I mentioned before I booked this appointment a long time ago as I needed a car which always delays things, this time I went out with the tech so he could hear the noises as they happened, sounds great but unfortunately as the weather has been a bit damp the creaks weren’t as loud as they are when it’s been dry/hot.
My dealership was packed as they had just had a delivery of new and demo cars (loads of eUp!’s at 26K each) but I managed to recreate the creaks in the carpark when the suspension was underload mainly on full left lock.
He thought it would just need some ‘greasing’ of the bushes but they would check it out when up on the ramp.
Anyhow, I left my car with them all day and I actually rang them just before closing to find out what was what…. seems it had been ‘fixed’ and I could come and pick it up.
I hate doing the handover right at the end of the day when they are clearly packing up to go home, got my keys back but no paper work or any mention of what had actually been done.
Drove home.
Next day went to park at work…. Full lock and … creak creak!
No change… I’m at a loss now… if I had been paying for this then I would be straight back round to the dealer but maybe if I was paying they would have started to change out components... who knows.
If I book it in again I’ll probably be waiting until after Christmas to have a car available… my year four service is in March maybe I’ll wait until then?
Question is am I expecting too much? Under warranty on a 3 ½ year old car should I have creaks from the suspension? (My wife’s 2013 Polo doesn’t make any noise still).
To me it points to the top-mounts but unless the dealer suggests that they replace them I’m not sure how I could force the issue.
I didn't get the impression that they were aware of the TPI mentioned above regarding the top-mounts.
Unfortunately this small thing spoils such a perfect car.
