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Author Topic: We Connect - mind of its own.  (Read 2804 times)

Offline Adam T7

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We Connect - mind of its own.
« on: 18 July 2022, 21:48 »
My We Connect has gone rogue and keeps telling me doors are unlocked (they aren’t), windows open (they aren’t) and it doesn’t update for a couple of days - any thoughts?
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MY2019 GTI Mk 7.5 Performance. DSG, 5 Door, Rear Camera, Climate Windscreen and Rear Window Factory Tints, Indium Grey.

Offline joe6

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Re: We Connect - mind of its own.
« Reply #1 on: 18 July 2022, 23:32 »
I had similar erroneous messages. A scan showed a fault code for I think, control module 9, which when deleted the we connect worked OK.
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Mk6 GTI Carbon Grey, 2010 Bluetooth and voice fitted, a few VCDS mods still a comfortable family car. Red Scirocco 2011 twin charger stage 1 - enjoyable drive now gone.  White 2016 Polo GTI (roller skate on steroids) replaced with an Indium Grey 2019 7.5 GTI PP.

Offline coolhandluke123

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Re: We Connect - mind of its own.
« Reply #2 on: 19 July 2022, 12:41 »
Mine has now expired.
£55 to renew..... I don't think so.
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Offline Rudedog

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Re: We Connect - mind of its own.
« Reply #3 on: 19 July 2022, 14:40 »
Same here, two parts to it though.... one is £55 the other £70 I think, so around £120 in total for both packages.

My issue is that the app stopped working on my Android phone when the last update happened on July 1st.... got an open ticket with We Connect in Germany apparently to se if they can fix with another update.

I was just on the verge of re-subscribing but the £120 is only for one year but not going to now until it's fixed.

You should still get the basic stuff so I'm told without paying???

Shame I did like seeing when it went in for a service and I could pickup when it 'actually' went in and the doors were being opened/closed.

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2019 Golf GTI PP DSG, Isaac Blue, TCR spoiler.

Offline coolhandluke123

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Re: We Connect - mind of its own.
« Reply #4 on: 19 July 2022, 14:50 »
I'm not even seeing if it's locked or lights on unless I pay the subscription.
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Offline joe6

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Re: We Connect - mind of its own.
« Reply #5 on: 19 July 2022, 17:25 »
Would not pay for a subscription. Do not think it is value for money. Additional cash streams seems to be the trend like BMW charging for additions like switching on heated seats if not specified in the original order.
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Mk6 GTI Carbon Grey, 2010 Bluetooth and voice fitted, a few VCDS mods still a comfortable family car. Red Scirocco 2011 twin charger stage 1 - enjoyable drive now gone.  White 2016 Polo GTI (roller skate on steroids) replaced with an Indium Grey 2019 7.5 GTI PP.

Offline coolhandluke123

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Re: We Connect - mind of its own.
« Reply #6 on: 19 July 2022, 17:55 »
Dick Turpin etc......
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Offline Adam T7

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Re: We Connect - mind of its own.
« Reply #7 on: 19 July 2022, 19:39 »
Working now. TBH, only use it to check if car secure, Tracker location and Driving Data calendar miles better.
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MY2019 GTI Mk 7.5 Performance. DSG, 5 Door, Rear Camera, Climate Windscreen and Rear Window Factory Tints, Indium Grey.

Offline coolhandluke123

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Re: We Connect - mind of its own.
« Reply #8 on: 19 July 2022, 19:49 »
I guess we should be thankful that the satnav updates are free.
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Offline sjw

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Re: We Connect - mind of its own.
« Reply #9 on: 20 July 2022, 11:27 »
Didn't realise anyone actually used that junk. Doesn't offer any value at all and never did, AFAICT
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