Mk8 software version poll

[king monkey]

I took my gti in yesterday to have the SOS issue looked at. The service manager at Beadles Chelmsford said they had 3x other mk8s in and 1x ID3 with the same issue! He said there is no known fix and no definite date for a fix to come through.
He did offer me a coffee though then realised the coffee machine was broken. Thanks VW.

You think the coffee machine needed a software update? Sorry.

[wizzywig27]

Hmmmm thats not good.

The crackle isn't the speaker.... its the OCU unit doing it- sure I told you that before.

That the software upgrade doesn't work isn't good news. What is their suggestion next?

You did tell me, but I knew it already anyway. I told them, they insisted it was a faulty speaker, I did say earlier in this thread. I can’t tell them how to fix a car mate.

I’ve rejected the car now so guess it’s not my issue anymore

[Tricky tree]

Mine went in on Friday to have the well documented SOS problem looked at. I was told that there's a recall out to have this done as it's an known problem. I hadn't been contacted by the dealer or VW and I'm not sure which Mk8 models are covered or which build dates are covered. Anyway, remedial action was taken although the dealers have asked me to monitor the situation, so it seems they're not too confident it'll solve the problems. I also asked them to look at a couple of new annoyances. Last week, when the headlamps came on so did two separate warnings that both rear lights had failed and then the climate control menu lost the ability to change temperature, meaning it was chilled air or nothing. Both cleared on restarting but it's interesting the different ways the software finds to annoy you! :angry:o in

[Tricky tree]

Incidentally, the rear lights were working fine, unlike the software.

[massimo23]

There is a tpi for rear lights error:
Electrics, message in instrument cluster: "check right/left tail light!"/event entry (sporadic): B12C015/B12C115
So all the workshop does is clear the faults as VW say the problem has nothing to do with the lights and they perform a terminal 15 change. If the error appears again they send this information to VW….. ummmmm end of… 😂😂
Had this error appear 4 times already even tho the rear lights are working perfectly….

[wizzywig27]

The recall for the OCU didn't work on my car I am afraid to say. Rejection still progressing well. VW have agreed, they have asked VWFS to put some cash in as well.

[bjbanny]

I got a call today from the VW Dealership I dropped my car for the second time because of the software issue that they are unable to resolve the issues with my car.
They have contacted VW yesterday but got a replay today indicating VW is aware of the software issue but do not have a solution at the moment so they will contact me to let me know when they have a proper software Fix.

I was then advise by the dealership to contact VWFS for a discount on my leasing rate until issue is resolved.
I can also ask for purchase price reduction from the VWFS this leads to the adjustment of the leasing payments and If the awaited improvement does not lead to the elimination of the defect, i can withdraw from the contract or request for a new vehicle be re-delivered.

problems

Clock Time in car resetting to unknown timezone
I get a notification of resetting of my profile on every startup even when i click cancel it still reset profile to unknown setting
Car Assistance also reset back to factory default at will, sometime within journey, sometimes after ignition, sometimes in48hrs
Speed limiter warning alert always reset back to 0 without Alert even when i set it at +5 with sound & visual Alert
Multimedia screen often goes blank even though the music or navigation continue to sound during travels
Emergency breaking coming on for no reason

[Wrex22]

VW are still churning out the mk8 knowing full well many are riddled with software faults. This is just wrong.
Really getting fed up with mine. The infotainment has started randomly rebooting as well now. You buy a new car expecting not to have these kind of issues.

[fredgroves]

I'm not sure it can be "many" it's more likely "all".

I wonder how long before this becomes a national media issue... Its not like a golf is an obscure specialist car.

[SRGTD]

I'm not sure it can be "many" it's more likely "all".

I wonder how long before this becomes a national media issue... Its not like a golf is an obscure specialist car.

There was an article in Auto Express at the weekend;

https://www.autoexpress.co.uk/opinion/355800/latest-infotainment-systems-some-vws-arent-fit-purpose